IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
Re: Order# *******, I ordered two additional car keys for my 2004 Acura TSX and was very pleased with the overall experience. Not only were the keys shipped out the next day, I was able to have them cut and programmed within a matter of minutes... and was able to save a ton of money had I gone thru my local Acura dealer! Thanks Shawn, I appreciate your great customer service and will definitely be back.
I recently ordered a remote for my vehicle and it was shipped the next day. It arrived 3 days later. I want to thank Sarah from Customer Service for checking with me to see if I had any problems with the product. Very Professional company.
The fob arrived in good condition and worked great! Thanks Shawn!
I've made multiple purchases through ikeyless over the years and have always found them to be as advertised. Fast, accurate, easy to navigate website. My recent order that Shawn followed up on #******* was a repeat of previous orders. Highly recommend these folks.
Order came in a timely manner and product seems to be of high quality. Would order from this site again.
Customer service - Shawn sent a follow up email to make sure I received my order (*******) and that I was happy with what was ordered.
I appreciate the follow up, Thank you Shawn!
My order was shipped without programming instructions, but when I called and talked to Shawn, he was very helpful and cordial and emailed them to me immediately!
I was happy to find iKeyless and find that they provided key fobs. Dealerships want to charge an arm and a leg for key fobs. The only issue I had was 1 out of 2 fobs that I purchased for my Kia Sedona 2006 had a Hyundai logo instead of the Kia logo. Otherwise they looked the same and both were programmed successfully by the dealership within 2 minutes, and they didn't charge me thankfully.
So thanks iKeyless!
I am satisfied with my purchase. I would recommend iKeyless to anyone who is in need of their services. Shawn was also very helpful in making sure everything went well with my product with a follow-up. Order #*******
Order # *******
My experience with iKeyless was great. The new key was easy to program. Thank you Sarah for a great experience.
Upon order I was very nervous because I never heard of the business name, made my order and was completely satisfied with the item thanks too Shawn making me feel welcome and secure woth my purchase thanks order# *******
Excellent service from Sarah. Order Number *******
3 button Black Key Combo Replacement Shell for 2003 Lexus LS 430
Order #*******
Ordered two fob keys for my car. They arrived expeditiously. Took them to car dealership for programming but after a couple try's they could not get the fobs to program. Called Ikeyless and talked with Stacy who gave me an RMA # to return the keys for a refund. Whole experience was forthright and appreciate the service
Order #*******
I was pleased with the process of checkout and the product itself. I will keep iKeyless in mind for other purchases.
I also worked with Shawn (who was helpful), and my order number was *******
Great experience, website is easygoing, price is good, Sarah from customer service was awesome checking up on the order afterwards to make sure everything was fine#*******, highly recommend this company for your vehicle Key needs!
Thank you to Sarah for following up on our order #*******. We received the keyless entries and the dealer was able to program them right away. Life is much easier now that we can get into our vehicle without the fear of the alarm randomly going off. Thank you!
First of all did not know the remote was going to used and old... Paid almost 70.00 for it. I guess I should have expected that since I have a 2000 civic... They also cited they would include instructions. No instructions were included... good thing I had the video from Internet from another company. It did work out. Just wondering if this old remote will last looking at my own remote it looks brand new compared to the one I got from ikeyless. But it did work.
We were so thankful to find ikeyless.com. We ordered 2 FOBS, but truthfully, we were doubtful that they were going to work. But sure enough, we followed the easy step by step directions and we had two new keys that were working perfectly. The price was perfect. Unlike the dealership that wanted to charge us 3 times that amount. Thank you, thank you!
Ho i went an ordered my key fob and it arrived quickly in 2 days. I had it programmed and it works like a charm. I saved a nice bit of $$$ as well.
Glad I did this...
I ordered a key fob for my Jaguar (order number *******). It was a great price - almost $70 cheaper than the next one I priced and Jaguar wanted almost $300! The order was dispatched the same day and arrived a day later. Shawn followed up to make sure everything was okay. I shall definitely order from this company again.
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!