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iKeylessReviews 533

3.2
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iKeyless Reviews Summary

IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.

This summary is generated by AI, based on text from customer reviews

service
62
value
63
shipping
61
quality
62
New York
1 review
0 helpful votes
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Fast, Friendly and great Follow up!
October 3, 2016

Re: Order# *******, I ordered two additional car keys for my 2004 Acura TSX and was very pleased with the overall experience. Not only were the keys shipped out the next day, I was able to have them cut and programmed within a matter of minutes... and was able to save a ton of money had I gone thru my local Acura dealer! Thanks Shawn, I appreciate your great customer service and will definitely be back.

Date of experience: October 3, 2016
Mississippi
1 review
0 helpful votes
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Great Experience
September 30, 2016

I recently ordered a remote for my vehicle and it was shipped the next day. It arrived 3 days later. I want to thank Sarah from Customer Service for checking with me to see if I had any problems with the product. Very Professional company.

Date of experience: September 30, 2016
Missouri
1 review
0 helpful votes
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The fob arrived in good condition and worked great! Thanks Shawn!

Date of experience: September 30, 2016
Georgia
1 review
0 helpful votes
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Satisfied customer
September 28, 2016

I've made multiple purchases through ikeyless over the years and have always found them to be as advertised. Fast, accurate, easy to navigate website. My recent order that Shawn followed up on #******* was a repeat of previous orders. Highly recommend these folks.

Date of experience: September 28, 2016
Oregon
2 reviews
1 helpful vote
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Keyless Fob for Saturn
September 28, 2016

Order came in a timely manner and product seems to be of high quality. Would order from this site again.

Customer service - Shawn sent a follow up email to make sure I received my order (*******) and that I was happy with what was ordered.
I appreciate the follow up, Thank you Shawn!

Date of experience: September 28, 2016
Oregon
1 review
0 helpful votes
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Great follow-up service!
September 27, 2016

My order was shipped without programming instructions, but when I called and talked to Shawn, he was very helpful and cordial and emailed them to me immediately!

Date of experience: September 27, 2016
Virginia
1 review
0 helpful votes
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Key fobs received and worked perfectly.
September 27, 2016

I was happy to find iKeyless and find that they provided key fobs. Dealerships want to charge an arm and a leg for key fobs. The only issue I had was 1 out of 2 fobs that I purchased for my Kia Sedona 2006 had a Hyundai logo instead of the Kia logo. Otherwise they looked the same and both were programmed successfully by the dealership within 2 minutes, and they didn't charge me thankfully.

So thanks iKeyless!

Date of experience: September 27, 2016
Florida
1 review
0 helpful votes
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Excellent
September 21, 2016

I am satisfied with my purchase. I would recommend iKeyless to anyone who is in need of their services. Shawn was also very helpful in making sure everything went well with my product with a follow-up. Order #*******

Date of experience: September 21, 2016
Texas
3 reviews
0 helpful votes
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Great Experience
September 20, 2016

Order # *******

My experience with iKeyless was great. The new key was easy to program. Thank you Sarah for a great experience.

Date of experience: September 20, 2016
Illinois
1 review
0 helpful votes
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I got my product doo we then I thought
September 20, 2016

Upon order I was very nervous because I never heard of the business name, made my order and was completely satisfied with the item thanks too Shawn making me feel welcome and secure woth my purchase thanks order# *******

Date of experience: September 20, 2016
California
1 review
0 helpful votes
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Excellent product. Excellent service.
September 17, 2016

Excellent service from Sarah. Order Number *******
3 button Black Key Combo Replacement Shell for 2003 Lexus LS 430

Date of experience: September 17, 2016
Georgia
2 reviews
0 helpful votes
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Easy
September 16, 2016

I was explained everything i needed to know, Shawn was very patient, all was a good experience. My order # was *******.

Date of experience: September 16, 2016
Virginia
1 review
0 helpful votes
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Integrity
September 16, 2016

Order #*******
Ordered two fob keys for my car. They arrived expeditiously. Took them to car dealership for programming but after a couple try's they could not get the fobs to program. Called Ikeyless and talked with Stacy who gave me an RMA # to return the keys for a refund. Whole experience was forthright and appreciate the service
Order #*******

Date of experience: September 16, 2016
Massachusetts
1 review
0 helpful votes
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Nice product - Order 736699
September 16, 2016

I was pleased with the process of checkout and the product itself. I will keep iKeyless in mind for other purchases.

I also worked with Shawn (who was helpful), and my order number was *******

Date of experience: September 16, 2016
New Jersey
1 review
0 helpful votes
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Right on the money!
September 16, 2016

Great experience, website is easygoing, price is good, Sarah from customer service was awesome checking up on the order afterwards to make sure everything was fine#*******, highly recommend this company for your vehicle Key needs!

Date of experience: September 16, 2016
Michigan
1 review
0 helpful votes
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Awesome experience
September 16, 2016

Thank you to Sarah for following up on our order #*******. We received the keyless entries and the dealer was able to program them right away. Life is much easier now that we can get into our vehicle without the fear of the alarm randomly going off. Thank you!

Date of experience: September 16, 2016
Maryland
1 review
12 helpful votes
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First of all did not know the remote was going to used and old... Paid almost 70.00 for it. I guess I should have expected that since I have a 2000 civic... They also cited they would include instructions. No instructions were included... good thing I had the video from Internet from another company. It did work out. Just wondering if this old remote will last looking at my own remote it looks brand new compared to the one I got from ikeyless. But it did work.

Date of experience: September 15, 2016
Pennsylvania
1 review
0 helpful votes
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ikeyless.com Rocks!
September 16, 2016

We were so thankful to find ikeyless.com. We ordered 2 FOBS, but truthfully, we were doubtful that they were going to work. But sure enough, we followed the easy step by step directions and we had two new keys that were working perfectly. The price was perfect. Unlike the dealership that wanted to charge us 3 times that amount. Thank you, thank you!

Date of experience: September 15, 2016
Florida
1 review
0 helpful votes
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Awesome service
September 15, 2016

Ho i went an ordered my key fob and it arrived quickly in 2 days. I had it programmed and it works like a charm. I saved a nice bit of $$$ as well.
Glad I did this...

Date of experience: September 15, 2016
Maryland
2 reviews
0 helpful votes
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Great Experience
September 15, 2016

I ordered a key fob for my Jaguar (order number *******). It was a great price - almost $70 cheaper than the next one I priced and Jaguar wanted almost $300! The order was dispatched the same day and arrived a day later. Shawn followed up to make sure everything was okay. I shall definitely order from this company again.

Date of experience: September 15, 2016

From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!


ikeyless.com
Louisville, KY, United States