iKeyless Reviews Summary
IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.
This summary is generated by AI, based on text from customer reviews
Lost my remote, dealership was too expensive. My remote from iKeyless was sent quickly and affordable.
Stacey *******
What a great experience I had with iKeyless, although the instructions for programming the remote were not included, all I had to do was contact the company and they were sending me an email with the instructions within minutes. I appreciate the customer service they provided and would definitely recommend this company to family and friends.
Thanks
Chuck Patel
I like to thanks Stacey for her tremendous help in straightening out my order. Since I only received one key out of the two that I ordered. Stacy corrected that very quickly. But after receiving the second key there still were no programming instructions. Stacy help me out with that matter probably. For that I have to say Stacy was extremely helpful butt your shipping department needs a little more oversight. I highly rate the product just not how I receive it.
I purchased a used car that was missing a keyless feature, so I called the dealership... wow... their retail price frosted my cornflakes. I decided to call around and when I called iKeyless, I was finally satisfied that I not only got the best price but Shawn, the tech I spoke with - #*******, was friendly, knowledgeable and professional. This training is always a positive reflection on management. I would refer your company without hesitation.
Thank you for your great service & pricing
Having made a recent used vehicle purchase, I found that I needed a new key fob case, since the fob itself worked. After an easy online search for a vendor, I found iKeyless and finding the model needed was simple and inexpensive. Ordering was simple and delivery was timely. Not that I wish to have to purchase another one anytime soon, if I do find the need, I hope that iKeyless is still around to deal with.
I was interested in purchasing the correct key for my car. Shawn was prompt and professional in answering all my questions and concerns. He asked that I include a picture of my spare key to assure that my order was correct. I appreciate the prompt and courteous response from Shawn and would definitely shop at ikeyless again. Great buying experience. Order # *******
Stacey I was about to panic because I had misplaced the
Keyless entry remote to my 2008 Toyota Corolla. I placed
My order to iKeyless (order number *******) with an extra
Battery. Prompt service, bargain price and easy programming.
Thanks,
Kathleen
Have made multiple orders for keys over the past few years. Shipping has always been fast and the order accurately filled with the exact key as ordered. *******.
I was very impressed by the speed of the delivery and my key fob from iKeyless. I was amazed at how quickly the product arrived. Both the service and product have been great! I will definitely do business with this company again when needed.
The key fob arrived exactly as promised and is exactly what I needed to replace. Thank you for your service, Shawn.
(Shawn), order number (*******)
Easy to find exactly what you're looking for on the website. Not alot of searching. Ordering was easy, and received my item quickly.
I was dubious about this site but willing to give it a try. My dealership was going to charge me over $200 for a new keyless entry remote. I spent less than half that amount and was able to program the remote myself. It does take a few tries to get it right (think of it like programming your TV remote). There are several steps that seem random (like opening and closing your door and turning the key on and off) and you'll feel incredibly silly doing it, but if you follow the steps to the letter, it will work. Many thanks to Shawn for answering my questions quickly.
Great product, very easy to program and a good price.
Shawn. *******
I recently ordered online a keyfob remote for my 2007 Ford Van from ikeyless. Order number (*******). The package arrived on time and in excellent shape and the product was not damaged. However, the ad for the item stated that programming instructions come with all orders. This was not true as I did not receive any instructions, just the remote. I had to go online to find out how to program it. I emailed this to let the company know and was contacted back by Stacey. I would recommend this company again as the only fault I have was with the instructions not included as mentioned in ad. Thank you.
Thanks for IKeyless I was able to replace my lost key for my 350z and it came within two days. Prices were very reasonable compared to dealerships! Shawn was very helpful in the process of the order. Order #*******
I ordered a new key and key fob for my 2005 Toyota Camry. I received a response to my order #******* right away and received it in a very reasonable time. It was everything that I expected and they both work great. It was good to hear from Shawn as a courtesy follow up email to make sure that I was satisfied with my order. Great job and customer service.
We recently bought a used 2016 Buick Enclave, and unfortunately, one key had been misplaced, and we had to purchase one. We went online and found Ikeyless. They had exactly what we needed, and our customer service contact, Shawn, was very helpful and courteous. Our order number ******* arrived just as it was supposed to, and all was great.
I received the key within one week of purchase with no problems at all
Prompt delivery and successful programming of the key we ordered
It's a simple process, and shouldn't take more than a few minutes of your time. Be sure to mention my name (Shawn), and your order number (*******) The link to write a review is:
Prompt service, fair price and exactly as described
From the business
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members