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American Trucks

Overview

American Trucks has a rating of 4.1 stars from 11,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.

service
227
value
207
shipping
217
returns
159
quality
316
This company responds to reviews on average within 2 days

Instant Feedback

39,233 reviews
How would you rate American Trucks?
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New Jersey
1 review
0 helpful votes
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TPMS CHROME
April 27, 2025

Switching out rubber to chrome. Called Mike and reassured me that the product is a match. Took 2 days from the time of the phone order to my home. Great price and excellent service. Thanks again AMERICAN TRUCK'S.

Date of experience: April 17, 2025
Montana
1 review
0 helpful votes
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My order was canceled
May 1, 2025

My order was canceled because I have a PO box. It did not say that anywhere when I places the order. And what I ordered will fit in a regular sized envelope. If you can't deliver to a PO Box don't allow it to be entered on an order form.

Date of experience: April 21, 2025
Support R. American Trucks Rep
2 weeks ago

Hello Brian,

I apologize that your order was cancelled due to a PO Box being used as the shipping address. There are 2 policies at play here which is part of the reason your order resulted in getting cancelled. We do not ship to PO Box's which can be found under our FAQ articles on the website. Your payment method that was used is PayPal and unfortunately with PayPal, Apple pay and Affirm we are unable to edit the address or make any modifications to the order. We can only update the address when a credit or debit card is used. I sincerely do apologize for any inconvenience this may have caused you. If there is anything else that we can assist you with please do not hesitate to reach out to us.

Thank you,
Allison

California
1 review
0 helpful votes
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Broken parts
April 29, 2025

I bought an armrest for my 2500 Chevy and when it got here the clip was broken. I've spent three days trying to get the pictures of it to upload on your return page. I couldn't make it happen. Frustrating. So I just bought a new clip and I'm out $25.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Ordered 0n the 9th said in stock and will ship immediately should have in 3 days its the 15th and it hasn't shipped yet called and just getting excuses there just as bad as real truck dont waste your time or money! Summit, jegs or speedway are the only ones you can depend on!

Date of experience: April 15, 2025
Support R. American Trucks Rep
3 weeks ago

Hello Dave,

We sincerely apologize for the trouble you experienced with your item not arriving in time as advertised or promised on the website. We understand how frustrating and disappointing this must be. I have looked into your order and see that the Skid Plate was actually a lost package and refund was setup and issued today on 4/16/2025. Please allow 3-5 business days for your bank to release the funds back to you. This is an unfortunate event that does sometimes happen at no fault of yours. If there is anything else that we can assist you with please feel free to reach out to us.

Thank you,
Allison

South Carolina
1 review
0 helpful votes
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American Truck had what I was looking for and with great prices. I will definitely be shopping here in the future. The J&L 3.0 OIL SEPARATOR CATCH CAN IS NEXT. They are also delivering it faster than I thought.

Date of experience: April 18, 2025
Mississippi
1 review
0 helpful votes
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Love t look 😍
April 24, 2025

Was not expecting much as a first time user of American Trucks but after my first purchase was left eager to order more 10/10 would use and recommend 😉

Date of experience: April 14, 2025
Wisconsin
1 review
0 helpful votes
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Knock it the $#*! off!
April 25, 2025

I haven't even got the order yet. COOL IT! Leave me alone, you'll know if the order sucks. I'm not that hard to deal with, you just put the cart in front of the horse.

Date of experience: April 15, 2025
Pennsylvania
1 review
0 helpful votes
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First time user
April 13, 2025

Placed an order by phone call in. I'm pretty sure the gentleman who helped me his name was Tom. He was awesome very knowledgeable. Very polite. Everything I ordered arrived on the dates they were supposed to. One item was placed at my neighbor's house two doors up. But that's FedEx's fault. Would definitely order from American trucks again. Wish I had more money to spend. Thank you.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Cold air intake
May 3, 2025

Finally got it in. The rubber gromet for the sensor needs the hole a little bigger. The angle on the cold air box was about 3 degrees off, had to really work to get the pipe to slide on. The statement in the directions stated that "it's a tight fit" is a massive understatement! Overall i am pleased with the look, sound and the extra performance! Most of all the $$$$!

Date of experience: April 23, 2025
Support R. American Trucks Rep
2 weeks ago

Hello,

Thank you for sharing your feedback on the Cold Air Intake that you purchased. I love to hear how pleased you are with the look, sound and overall the performance. We appreciate you taking the time to share your thoughts on your purchase. As always if you need anything please do not hesitate to reach out to customer service.

Thank you,
Allison

Arizona
1 review
0 helpful votes
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Window Deflectors
April 22, 2025

Installed the driver side window deflector, after only one day in the sun (90 degree day) the part has melted and warped. This is a complete piece of junk. I wouldn't even use the name " American " in your advertisement! Completely disappointed.

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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New guy
April 1, 2025

At this time, I like to think this company for a wonderful experience on my first purchase the sales man can't remember his name sorry was excellent and helping me on the phone with pictures and explaining things, but most of all the product came on time as promised will definitely do future purchases

Date of experience: March 22, 2025
North Carolina
1 review
0 helpful votes
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LIGHT IT UP!
April 10, 2025

Purchased replacement LED build and one of the Low Beam bulbs was missing a lock ring. Customer services was quick to respond. I am currently waiting for a response whether they are going to replace the bulbs. Until that time, I can't say I am completely satisfied but I am happy with the process up to this point. It would have been nice to receive a bulb kit that was complete and then I wouldn't have to go through this process.

Date of experience: March 31, 2025
Canada
1 review
0 helpful votes
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Quick and Easy
April 15, 2025

I've been looking for this particular lowering kit for quite some time, and I finally came across AmericanTrucks' website. Browsing the site was easy and user-friendly. The kit was more affordable here than on any other website I checked. I'll definitely continue using AmericanTrucks to buy parts and accessories for my 2024 Chevy Silverado 1500

Date of experience: April 4, 2025
Pennsylvania
1 review
0 helpful votes
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Exactly what I needed
April 4, 2025

This was a life saver. Getting rid of those huge bulky tow mirrors with these regular size mirrors. Everything works great except the fold in feature. I believe you need a new module and reprogram for that to work. And its not out yet. But everything else works great. Blind spot and blinkers. Haven't tried the defrost yet. To warm. Those tow mirrors are extremely dangerous. Major blind spots with them. I'm a happy camper!

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
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They didn't understand the difference
April 10, 2025

I wanted to order a 2025 Chevy truck bed liner and there info showed a 2019 to 2025 would fit my truck. But i explained that the 2025 truck bed was different and it would not fit even. A 2024 because Chevy made a change in 2025. So i ordered it at another supplier.

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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Basically a straight pipe
April 1, 2025

Great service…fast delivery. My truck is a '24 F-150, Regular cab/short bed 2WD. The kit works fine, but you'll have to cut most of the head pipe to get it to fit this truck. Basically, would have been much cheaper to find a flanged pipe and weld on my own hangers with rod. Simply because-this is nothing more straight pipe from the cat-back. Paid for more pipe than I used. Other than that-it'll work for a reg cab/short bed.

Date of experience: March 22, 2025
Pennsylvania
1 review
0 helpful votes
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Correct Order and Fast Shipping
March 29, 2025

Everything went great. I ordered parts for GMC Sierra on a Tuesday afternoon and they showed up the following day less then 24 hours later. Boxes weren't smashed and all the necessary precautions were taken to avoid unnecessary damage.

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Truck Parts
March 30, 2025

I am have a good experience with American Trucks. Waiting on my Transmission pan to come. But they came out with free gifts after I had spent the money to receive it. Went to the chat, and ask if I could get the gift. April was very helpful, and got some more swag with the American Truck logo on it. Very cool.

Date of experience: March 19, 2025
Texas
1 review
0 helpful votes
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Great Customer Service Melissa
April 5, 2025

Thank you for helping me return
My old that didn't fit and got my new order sent. Unfortunately my truck was stolen but I ordered my new bed cover again from Melissa and she did great. Thank you Melissa.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Easy, Great Service for an old pickup
April 8, 2025

I have a 24 year old Chevy Silverado and I wanted the shocks changed. I asked for a specific brand, Bilstein, but the garage could not locate them. American Trucks had them and shipped within a couple of days! Website was easy to use, navigate, and order what I wanted! Love this Great American Truck Site!

Date of experience: March 29, 2025