Gadget GuardReviews 1,583

I was required to send the IMEI number from my phone with a broken screen. This was not possible because the screen was not usable. When I later had the screen fixed and was able to view the screen, they would refund my money.
The guard only lasted 2 weeks and when it broke my phone screen shattered as well.
I had used the old style guard for years and had no problems. I will not be using liquid screen again.

I got an iPhone16 in Sept 2024, and the Verizon person recommended GadgetGuard, so we paid $50+ for it. It cracked within two weeks. Unfortunately I was overseas, so had to wait until I came home at Christmas to replace. I order it - but it took 2 weeks to arrive, for a $10 shipping and handling fee (seems excessive for a 2 oz product sent via the cheapest shipping method). I installed it and in less than a week it cracked again! Do not buy this product!

Not only does this product not keep it's promises, but the glue damages other areas of your phone. Minor issues are Constant Fingerprints, just shocking and touch sensitivity issues. I wanted my money back $50 and because I bought it at US Cellular, I can only get another liquid Guard, like I really want to do that. There is also a tendency to rip the face off your iPhone. I am sorry it was ever put on and I never had a chance to say otherwise.

I have replaced my screen protector 3 or 4 times already and it hasn't been a year yet I understand that it crack when I drop my phone the first time but this time I don't even drop it or remember hit it with anything I was just on my bed playing game then I saw a crack appeared. It nice that you can get another one for free with $10 shipping but if it cracks this easily then it's not worth the price and this is the first time in years that I have to replace this many screen protector

Screen protector broke in less then 3 days, then they charge you $9.99 to replace their product. They just rip you off on the replacement part cost. They should cover shipping after what they charge for their product

If you were sold on the free warranty replacement it is not free. Goes into your cart at $0.00 then $12.95 is added to ship something that would cost $.70 to mail. You cannot pickup a replacement at the store you initially purchased it from as they like to force you into paying "shipping".

Product does not work, they do not stand by their warranty. STAY AWAY! Live Chat agent just ends the chat without even trying to address the issue

This screen protector broke very shortly after I got it. It also chipped the phone screen. I would've just left it as it was not bad at all but figured since I paid $50 for a screen protector with a warranty, I might as well use the warranty. I actually have insurance on the phone too, so my screen was replaced for nothing but now has no screen protector on it. When I submitted a claim to gadget guard to have the screen protector replaced they wouldn't do it. She said "that's not how it works" They only pay for the actual phone screen, which I didn't need paid for. Customer service was rude when I said the product broke and should be replaced under the warranty saying "again, that's not how it works". How stupid. They'll replace your screen up to whatever amount but not the product that was supposed to be protecting the screen.

THIS COMPANY IS NO GOOD. SENT A BOGUS TRACKING NUMBER THAT DOESN'T EXIST. PAID FOR THE PROTECTOR AND THEN THE COST OF THE SHIPPING. CAN ONLY CHAT VIA EMAIL WHICH TOTALLY SUCKS. STAY AWAY FROM THIS COMPANY.

Great job as always, I always appreciate the prompt service. You guys are great and I would recommend

Refused to honor their $250 warranty, just 2 short months, after I purchased my brand new $1200 phone and $50 screen protector through Gadget Guard. Their customer service is NON EXISTENT. They have NO PHONES, and are extremely patronizing, condescending, and unhelpful in the chart box. Chat box is rarely open. I bought the Gadget Guard liquid through Verizon, who have been way more helpful than gadget guard. I HAVE NEVER had such a negative experience with any company, and am beyond disappointed that a company like this even exist. PLEASE GO ELSEWHERE!

SCAM WEBSSITE! WARNING! I order my package 7 months ago and they failed to deliver in an easy to navigate suburban area in California. They promised me an extra package for FREE and 30 percent off my next orders, but still I HAVE RECEIVED ABSOLUTELY NOTHING. I even gave them my friends address this time and told them to hold at post office incase it fails. AMAZON and other websites deliver to our homes with ease, they are not hidden mansion homes but average homes but still nothing. DO NOT BUY FROM THIS SCAM WEBSITE.

I purchased the liquid screen protector from gadget guard with a lifetime warranty and a year and 2 months later I dropped my phone and cracked the screen and now they will not stand behind the warranty only offering me a discount code for new product. Do not buy this product it is not worth it. I paid a lot of money for that liquid glass protector and the lifetime warranty for nothing.

We purchased the black ice+ guard and the insurance x 2 phones just over a year ago. Cost was well over $400. The demonstration by the representative was impressive when he struck the phone with a hammer and it didn't break the screen. My wife's screen broke last November and they reimbursed her the $250 and the cost to replace was over $300. My screen broke this week when I had my phone in my back pocket and I sat on a seat belt. Not exactly a hammer. When I went to get it covered, understanding that this was a lifetime warranty, they chose to inform me that my warranty expired in December. I believe that I was misled by the representative on many fronts. This is an expensive waste of money and I do not recommend it.

I like it alot, it fits my phone very well, i recommend it to everyone who has an samsung or i phone

I was able to get my replacement in short order! Thanks Gadget Guard for the guarantee and quick response!

Registering a screen protector with Gadget Guard is necessary for those that are hard on their mobile devices. It is especially useful for young people that don't realize the full value of taking care of their devices yet. Gadget Guard has saved our phones more than once for each phone! It really is guarding our gadgets!

I have always loved this company because of the way they handle situations. This product came in quick and was able to cover my phone back in a good amount of time