Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
I purchased 2 screen protectors. One for my wife and one for me. Mine went on perfectly as advertised and still looks great. My wife's on the other hand didn't. Up near the camera it would not adhere and I couldn't figure out why. I had done everything exactly the same way on both. Still it works well enough for her.
The product is great quality! Definitely worth the money and the only screen protector I'll use on my phone.
After a little leg work of proof of purchase of TechTonic, which is a terrific product, btw... no stores locally actually "refill" the product. GadgetGuard offers refills with proof of purchase, however, a whopping $8.99 for shipping 2oz of cleaner makes the refill not-so-free. Gotcha. Won't refill again.
Arrive earlier than expected. Easy to apply this time. Love the product. Has saved my screen after drops several times.
The order took over 3 weeks to arrive. However the Customer service I received was great. Thank you
My Gadget Guard screen protector has been a wonderful investment. I have a nice phone case and I take good care of my phone but inevitably over time my phone gets dropped and the screen protector cracks. But my phone itself has never cracked and I'm able to contact Gadget Guard for a replacement and I only have to pay for shipping! Thank you, Gadget Guard for your great product and your wonderful warranty!
Product was well-wrapped, instructions were complete, small cloths were included to ensure correct application, screen protector installed accurately without any dust particles underneath.
Very happy with the product. They are very easy to deal with and when I submitted my replacement order the delivery was fast.
Got my new screen protector and very happy with it. It protected my phone from a fall and the phone wasn't damaged at all.
Good product. Good interaction with customer service. Weak on informing of shipping status and I never was able to apply thr 30% discount code and I paid full retail of $39.95. You are close in being a really good company. Thank you
Absolutely love this. Every other phone I have had I have broken the screen within a month. This product has saved my screen for 8 months and I just changed the product and just had to pay shipping. Thanks
It is wonder that we can replace them. When one is damaged it can be replaced. I originally purchased it through a Verizon store, however, they no longer carry the product.
This company takes good care of you once you purchase their product! My screen protector has always protected my screen from hard hits without cracks!
I've used this screen protector for a little under a year now. The registration is easy and the exchange for warranty is seamless. High recommend this product.
This is a great product and the best thing is if the screen cover breaks, you can get a new one and just pay for shipping.
Something changed with these and it was hard to get on and got messed up. Used to be very easy to get on correctly. Waste of the money because it has happened the last two times now.
Hi Stephanie! We are so sorry to hear you are having some trouble with your installs. Please reach out to our Customer Support Team so we can get this resolved for you! You can reach out them at support@gadgetguard.com
I love gadget guard, had them for years and have never let me down. Would definitely recommend to anyone.
It was cracked in shippingNot their fault! And they have a new one on the way! Excellent bussiness in my opinion!
I already used this brand for 3 years which is doing incredible good service and products. Thanks! You guys doing a fantastic job
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Duane, we are sorry to hear about the trouble with installing your wife's guard! Our Customer Support Team would be happy to help. Could you please email them at Support@GadgetGuard.com? We look forward to hearing from you to provide an even better experience!