Geekbuying

While a reputable web store with competitive prices, they take no responsibility for the delivery of your order by 3rd party delivery services. I have been in protracted email correspondence for a month for an undelivered item worth 232€. Their "customer support" pay lip service to enquiries, but offer no solution.

Ordered a pair of headphones. I have issues with the product. Tried contacting them via email... nothing, asking questions... nothing.

Even the damn rating system is made to fit only them. I placed an objective 1 star review 2 weeks ago. I described in detail what are the problems but I still have no answer and the review was not published. Of course adding another review is not possible because the systems won't allow it.

Keep away from these scammers. They allow only positive feedback on their products and no support is available in case of a problem.

LE: The seller returned the value of the item.

Absolute nightmare dealing with Geekbuying with a faulty laptop.

Order a laptop from them in February. Couple of months later the laptop display started to become corrupted.

Contacted Geekbuying support who claimed a faulty motherboard was not covered by their "warranty".

Offered €50 towards me getting it repaired myself, which is laughable for repair of a motherboard.

After quoting consumer law to them, they then insisted I had to ship the laptop to China at my own expense, even though it was originally sent from one of their European warehouses

I sent the laptop back to them and can see from An Post and China Post that the item is waiting for them to contact customs, but Geekbuying are claiming customs don't have the item.

Avoid these guys at all costs, terrible to deal with when things go wrong. Their tactic seems to delay delay delay until their "guarantee" expires after 1 year from when the goods were received.

I recently bought a gaming mouse (Razer Viper mini) from Geekbuying website and their service was very much satisfactory. They answered to my queries very quickly and I received my product on time (as I was promised). The price was way cheaper than any other online store in my country (India). I got the product at 50% less price. The product is also very good. They had nice packaging to protect the item from getting damage during transport. Looking forward to shop more from Geekbuying.com.

Geekbuying.com from my experience has been great over all, iv purchased 2 E bikes shipped to Ireland no problems took 7 days and bike running perfect to this day its about 3 months old still perfect. So i decided to buy another on more expensive and the support was great when i changed my product and they refunded me the difference in price no hassle i recommend using PAYPAL for transaction and great communication from ticket support second bike arrived about 6 days after order perfect condition and i saved money so all round happy :)

I bought a tablet with Geekbuying and I was very happy to get a very profesional service from this company, this company always answer your emails, always, something that is a great feeling for us, the people that spend money. I highly recommend this company also because their stock are in Europe and USA, having said that, you dont need to pay taxes as I did by buying a phone in AliExpress, the German DHL customs took from me more than 100 Euros of taxes, a real abuse of power. That is why, buying with Geekbuying you save a lot of money and, their prices are the very best there is! I thank Geekbuying for the service and the profesionalism. Alfredo

Did 2 orders in last months, both were delivered quite fast, item was shipped in one day after payment. My second order, smart band was defective but I have received full refund. Fully recommend geekbuying

Buying electronics from overseas can be a nerve-racking affair. I have bought a few phones from Geekbuying now - mainly because they generally work out a bit cheaper overall than the main rivals selling the same, and I've never had an order not arrive.

However, my most recent purchase was the first to develop a fault that required me to use customer service. I was pleasantly surprised by the quick response to my emails, and arrangements were made for me to return the phone for repairs. There were, of course, postal charges involved - but when buying electronics from the other side of the world you have to expect that the significantly lower prices are going to come with some side-effects.

In the end, after the examination was equivocal over whether it was a fault or damage, I was offered a partial refund, which was agreed and paid within a few business days.

I have used them before, and will continue to use again.