Best Choice Products

Great product - fills with water (vs messy sand) making it much easier. Good quality materials and very easy to assemble. Had a minor issue and Customer Service was responsive and efficient in resolving. I highly recommend.

We ordered a 32 in fire pit table. It functioned perfectly and looks very nice. We noticed, however, that the wicker had a couple of strands that were broken. I reached out to the company - which to my surprise was very responsive. After sending them a picture, they made it right. They sent me a new unit. Beyond my expectations. I will buy again from them.

I was given permission to return an item that I was noy happy about the construction of it which was great. I took it down to Fed EX and the item was returned to them on the 9/9/2024 but I still have not seen the credit.

I had order 2 Zero Gravity Chairs from by "bcp" upon arrival one of the chair trays was broken, I wrote the company hoping to get a replacement tray, they could not replace the tray, so they replaced my full shipment. They not only took care of my issue they even answered my email on a HOLIDAY weekend. They made sure I was fully satisfied with their product and their service. This was a great experience and I never write reviews, but they went far beyond my expectations. Thank You Best Choice Products for doing the right thing.

I purchased 3 Jeeps for Christmas gifts for our grandchildren. Two of the jeeps ran perfectly but the other one was sluggish and would not keep a charge. I emailed the company and they were very apologetic and helped me out right away. They sent out a new one immediately. Thru all of the emails that was sent between us, everyone was very helpful and friendly. They were so easy to work with and I will definitely continue to give them my business.

In today's society people having a problem almost never are able to speak with a human and if so, they have a negative experience.
At 84 years old I was lucky enough to speak with a customer telephone representative named Madeline.
Madeline was courteous, respectful and solved my problem.
I strongly recommend buying with from Best Buy with confidence knowing the company is honorable.

We purchased patio set, and just before the warranty ended a chair broke. We reached out to customer service and by the time they had a resolution the warranty was up. However, they were still willing to honor the warranty and they replaced it hassle free. This is the type of service I look for when I want to do business. Amazing thank you.

Best Choice umbrella stand is the best choice. I needed a umbrella stand that was mobile and sturdy enough to hold large umbrellas around my pool. Best Choice fills that role very good. Easy assembly, very sturdy and it looks like it will last a very long time. Customer service was very helpful with my selections, actually everything I needed. It was very nice talking to someone in CS who could really help me.

Thanks Best Choice!
Bill C

You have all heard the saying, "It's not what happens to you, it's what you do about it." This Company believes in that wholeheartedly. Things can happen when products are made and shipped to the home. In my case, when I opened the box of a large and heavy foosball table game, everything was perfect except for one broken cup holder. When I contacted Best Choice Products they responded immediately. In fact, their email response started with "Warm greetings from Best Choice Products,". Pretty unusual wouldn't you say? They made my new foosball table whole in less than a week. It was overall a pleasant experience. Not too many times you can say that right? This Company lives up to their name. Best Choice Products is the best choice. I totally recommend them.

Ordered a 10'x10" two-tiered umbrella. When it arrived I went to erect it and discovered that some parts were missing I emailed Best Choice products and explained why I was contacting them. I received an email from them the next day and they asked me to answer a few questions. I sent them back an email with the answers to their questions. The following day I received another email from them. They said they were very sorry for the missing parts however they have no spare parts but if I wanted they would send a complete new order to me and I was to keep the one missing parts. I received the new umbrella package within three days. I have never received such wonderful customer from anyone.

We purchased an Adirondack chair from Best Choice Products. While assembling the chair one of the pieces cracked while screwing it together. We contacted customer service. After sending them a photo of the defective piece, they agreed to send us a new chair. We received it a few days later. Looking forward to enjoying my new chair!

I reached out to the company because I had a faulty part with the umbrella. They wanted to replace the umbrella but I only wanted a part replacement. They weren't sure when the part would be in stock so they sent me a new umbrella. Love the product and the way they respond to their customers.

I have purchased a number of items, elevated planters, dutch ovens, garden beds, standing desks, greenhouse. Every product has exceeded expectations and all were shipped amazingly fast. In the one instance where I did need to contact customer service, they responded immediately, to make things right. They do not over email if you sign up on/order from their site, but I love getting emails on things I might not have thought about them for, like the dutch ovens. Forget La Creuset at $200. Check out BCP!

This company has great products and customer service. It seems like I've been buying something from them every year. The quality and price are awesome. First an awning, then a sectional and now bird bath...

I bought a dual-wheelbarrow /cart from this company online. Upon assembly, we noticed one wheel would not inflate. My phone call to customer service took less than 5 minutes. The representative was kind and efficient. She sent out not one, but 2 replacement wheels. The new wheels arrived within 1 week. Now we have an extra just in case one wheel breaks with use. It works great and makes hauling heavy hardwood on our property so much easier. The design of the wheelbarrow is great. It is lightweight and carries a heavy load. Both my strong, fit, tall 25 year-old son and I (not so strong, not so fit, 5'3", 50+year old woman) find it easy to use and super helpful. This was a refreshing customer service experience that has restored my faith in quality businesses.

Bought Christmas gifts for our Grandsons and this is the only company that we would give our positive feedback. Excellent customer service! Thank you for a breathe of fresh air. Best choices company has my vote.

I have now purchased 4 items from Best Choice Products, most recently a patio furniture set. Delivery was fast and set-up was easy. I had a missing part that they were unable to replace. Because the set was out of stock, they offered a partial refund on my purchase as compensation which was more than generous. Luckily the piece missing was purely cosmetic and not a big issue. I also purchased a separate cover set for the furniture that I ended up not liking the color of and they provided a full refund and told me to keep/donate the item. I will definitely be doing business with them again!

This has been hands-down the best company to have literally furnished my entire backyard, with the best pricing, best customer service I found in a long time. Not to mention you get rewards points for every purchase you make which ultimately discounts your next purchase. Very happy homeowner here! From a seven piece sectional to a patio dining set, to storage Ottomans, to an LED umbrella, to a wicker bar… My backyard oasis is complete.