Ibotta

I was missing 3 like rebates and was first told the items did not qualify! I had checked in store prior to purchase and requested the funds. Next, I received 1 rebate. I contacted the team again and told them I had purchased 3 of the items and quite promptly Kate corrected my account and I received all 3. I truly appreciate her diligence in this matter.

I purchased five items of a product and received credit for only two of the items. I sent an email to Ibotta regarding the items missing. Within the hour my account was credited for the missing rewards. The one who handled it was very friendly and helpful.

As someone on a budget this app is such a blessing. It helps me get money back to use in buying more groceries or I can treat myself to a gift card. Anytime I have issues (which is rarely) the customer service agents are quick to reply and are so helpful.

I was having some connection issues with my account. They got to the bottom of it and had me back on my account in hours. Responded very quickly to my problem. Love all my savings with Ibotta. It makes shopping so much fun! Thanks again!

I recently had an experience with missing cash from ibotta and went on sent them a message with proof receipt and product and they was so nice and amazing to help me resolve it I really love this app.

I did not receive earnings on a receipt in my Ibotta app, so I emailed them. Many Ibotta reps touched the issue and emailed me back with possible solutions but I had already tried everything they suggested. Finally someone had to manually give me my earnings. It took a lot of emails back and forth, and several days, but it was finally resolved.

Absolutly best customer ever … had an issue receiving my rebate - no fault of Ibotta. They help get it resolved all in one day and a few emails. Luna was very professional and respectful of customer needs … She was Excellent to communicate with! Thank you Luna …

I love how easy it is to use and if there ever is any issues with my cash back the customer support is always so helpful to assist and explain to help me get cash back rewards it's my favorite cash back app I've used it for 4 years now

I've been a member for over a decade now, and it's been beneficial for me the entire time. I highly recommend downloading and using Ibotta as it'll save you money on the things you already purchase every day!

I only received payment for one item when I had purchased two. I messaged about the issue and Prince resolved it without anything further from me. Very pleased with the result and short amount of time it took.

I purchased 2 items at my local grocery store and usually check the offers before checking out to make sure they are there. After receiving an alert that I got cash back for the offers, I realized I only received credit for 1 of the items. After contacting ibotta, they explained that the offered had expired but still added the earnings and credited my account. This was really nice for them to do.

I have been using the Ibotta app for a few years now. I have tried other apps, but have been disappointed with the products offered. Ibotta has items on their list that I actually purchase. It's nice to save a little extra on items I would normally purchase anyway. It is an easy-to-use app and the customer service is always great whenever I have an issue.

I had trouble w the ibotta app and not getting credit for $7 worth or purchases. Thankfully, after several back and forth attempts to explain sms provide proof. Jay from Ibotta listened to my case and credited my account w the $7. Thank you Jay!