Overview
Ibotta has a rating of 4.2 stars from 4,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
Desearía que incluyeran más alimentos y artículos del hogar
Ibotta takes a little time to review and grab rebates, but the site is well organized and in my opinion, worth it. I've received over $600 in gift cards since I started. Customer service is good; usually responding within 24 hours.
I just started using Ibotta about a week ago. So far the app has been great. They have great offer and makes it easy to cash out earnings. I misunderstood the waiting period time but Simon from Ibotta helped me understand. She was very knowledgeable and understanding.
For the past 6 years I have used Ibotta and saved almost $2000 just for in-store grocery shopping. What I love most about Ibotta (besides the savings of course…) is that their customer service team actually takes the time to try and help you. I've only had 2 issues since using the app but the agents have been able to help me each time. Ralph was friendly, quick to answer my inquiry, was able to solve my issue with redeeming an offer.
I had a misunderstanding with Walmart cash and Ibotta offering rewards on the same item. The Ibotta reps took the time to help me figure things out and get my cash back, when they could have just said sorry about it. Much appreciated.
Ibotta truly is the top tier of all my apps! Super easy to navigate with SO many deals on cash back for everything I purchase. Customer service is very helpful. Anytime I have a question I quickly get a friendly response and help. I've recommended to all my friends and family! I'll continue to be a loyal user :)
I had a couple of issues. One was that I did not receive cash back for an item which also caused me to not receive a bonus. The Ibotta support team resolved my issue quickly. They were also very thorough and friendly.
I am having difficulty in redeeming my points and Ibotta team help me a lot. They've been really helpful and patient with me. Never stopped helping until I got my account working. Thank you very much. I appreciate everything you've done
I've had great experiences with Ibotta and their support group. Each time I had an issue, they were able to solve my questions and concerns. This is my favorite rebate app I've ever used. I can't wait to keep using the in the future. Highly recommended.
I selected $2 back on Axe body spray on 4/19 at Walmart. I selected the exact one that is shown in the picture and description. You are saying it is ineligible. What a scam. This is an on going issue with your app and It has yet to be fixed.
In submitting my receipt the app didn't give me all the rebate offers. I used the "missing cash back" tab to report it. And as Ian explained if a system error occurs it could miss an item. He corrected the error and updated my account which in turned added $2 more to my account and meet the "Weekend Cash Dash" for $10. I don't usually have a problem when submitting my offers but when I do the team members are quick to reply and explain everything. I've been using Ibotta since 2017 and have saved $11,303.84! AND a very proud member of their $10K Club.
I had an issue that was resolved quickly. I do hope some changes may occur as a result of the problem but the immediate reimbursement was taken care of. The responses were friendly and efficient. Good experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members