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TopResumeReviews 5,662

4.5

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


topresume.com
New York, NY
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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days
Nevada
1 review
0 helpful votes
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Great job!
May 31, 2016

The resume and cover letter were amazing. They said what I should need for my job life in a nice, correct and perfect way.

In two days I had the first call for an interview.

Date of experience: May 30, 2016
Texas
1 review
10 helpful votes
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Worst Service Ever
May 29, 2016

This was a total joke. I have not had an interview since using this service, and I have four college degrees and fifteen years experience in my field. Resume came with wrong facts and figures, misspelled words, and a number of accomplishments left out. I contacted them twice asking for a refund and did not get a response. Wow. Awful customer service. I disputed the charges with my credit card company today and I plan on filing a BBB complaint. STAY AWAY!

Date of experience: May 29, 2016
California
1 review
0 helpful votes
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Great outcome... I was not up to date on how a résumé should be written and my writer totally changed it for the best. Really, really happy... like the Chewbacca mask "It's worth every penny".

Date of experience: May 27, 2016
New Jersey
1 review
0 helpful votes
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Fast turn around and professional looking product! I would recommend them to anyone, well worth the $!

Date of experience: May 27, 2016
Arizona
1 review
0 helpful votes
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Took two weeks to be assigned a writer, but am very happy with the results. Should have used them years ago.

Date of experience: May 27, 2016
Texas
1 review
0 helpful votes
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I was concerned on if I should hire a professional resume write. I was assigned a writer who had drafted me a new resume and cover letter in a short period of time. She mad several follow up text to insure my satisfaction. After posting my new resume I received 3 employee contacts within 24 Hours. Very Satisfied with TopResume. They Delivered as promised.

Date of experience: May 27, 2016
Colorado
1 review
0 helpful votes
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The writer was very informed on IT. The resume written was formatted and written perfectly for me. My co-workers are also impressed by the resume. I would recommend this service to anyone in IT for sure.

Date of experience: May 27, 2016
New York
1 review
0 helpful votes
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I recently bought the Career Evolution package and I am happy I got it. The resume and cover letter look great.

Date of experience: May 26, 2016
South Carolina
1 review
0 helpful votes
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I was torn on whether or not to have my resume professionally rewritten. I was an executive in the employment industry and felt like I could put together a good resume. I am glad I decided to give it a try. I was quickly assigned a great writer and within 2 days of my order had the first draft. 2 small revisions later and I had a great resume, cover letter, and LinkedIn profile, within a week and at a reasonable price. Very happy and would recommend!

Date of experience: May 26, 2016
New York
1 review
0 helpful votes
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First time user
May 27, 2016

This was the first time I used a service to write my resume, and I think it is worth it. The corporate world is more cut-throat now than ever before, and you need a resume that encompasses buzzwords, a visually appealing format, and the right verbiage. I now have all of this on my resume!

Date of experience: May 26, 2016
New York
1 review
0 helpful votes
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Although I have been waiting for several days to match my writer, I am glad and grateful that Betsy from top resume become my writer. She is so friendly, effectient with professional expertise and communicate with my targeted position requirement as well as my working experience contribution to embellish my resume more achievable. I wound definitely recommend her if any of my friend is looking forward the resume service.

Date of experience: May 26, 2016
New York
1 review
0 helpful votes
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Awesome Resume!
May 27, 2016

Top Resume's resume netted me one job right away and another job with a substantially bigger paycheck is now on the wings! Thank you TopResume for doing a wonderful job!

Date of experience: May 26, 2016
Georgia
1 review
0 helpful votes
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I really enjoyed working with TopResume, everything was delivered on time to what package I had purchased. During my first review I had questions as to why certain words were used in describing my skills, they weren't keywords so I was needing clarification since I'm not the expert here. They were very clear, concise, and in depth with answering my questions about words used, and making any changes I asked for. There truly is a discussion and conversation between you and your resume writer. I appreciate when companies deliver what they say they will.

Date of experience: May 26, 2016
New Jersey
1 review
0 helpful votes
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Great experience
May 27, 2016

Pleasure dealing with top resume. Betsy was wonderful

Date of experience: May 26, 2016
Massachusetts
1 review
1 helpful vote
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My experience with TopResume was one that should be noted to everyone... I've been in my industry for +20 years and could not fathom someone writing my resume just by reading the resume I created and never meeting me, I was doubtful however, what an awesome experience and outcome! The resume they created fit my experience and personality perfectly. In addition, the cost was minimal in comparison of the professional resume you receive when TopResume is done!

Date of experience: May 26, 2016
Texas
1 review
1 helpful vote
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Great Service!
May 26, 2016

I had a great experience with TopResume. They were timely with their materials and answered my questions! I am very happy with the products I received.

Date of experience: May 25, 2016
California
1 review
0 helpful votes
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This company helped me breath life and experience into my resume. It was so helpful and I'm so proud when I submit my resume now. I appreciate all the feedback and the fact that it was a conversation on how this took place. Everything is ready now for me to hit the pavement and find my next step.

Date of experience: May 25, 2016
VE
1 review
0 helpful votes
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Excelente job!
May 26, 2016

I waited just a few days, but the result was real good.

Date of experience: May 25, 2016
Florida
1 review
10 helpful votes
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WHAT A JOKE!
May 25, 2016

I have been trying to transition into a new career in HR. I had a good resume, but I was beginning to think it was not good enough. I submitted my resume for the free review TopResume offers. The review indicated my resume was ok but was written in a passive voice. I thought about it for a while and decided to make the investment in my future. I purchase the Executive package. The first writer that was assigned got to work on a fictional resume. When I explained to him that my resume needs to be a story of my experience. The writer explained he was just trying to save time instead of emailing back and forth. I was expecting to have communication in this process. The second attempt by the first writer included more fictional career experiences. So, I see why they guarantee you get an interview. I sent an email to Katie Warren requesting a new writer because I will not accept a resume that is an inaccurate representation of my skills and experience. This is supposed to be a marketing tool for ME. My request was granted. The new writer wasted no time in getting a first draft to me. When I read the draft provided by the new writer I was very disappointed, because the she submitted the same information the previous (fictional) writer had created. I immediately sent an email to the new writer resubmitting my documentation and resume and instruction about the need for an honest resume and to let her know I am here to provide any information she needs regarding my experience. The review period is ticking away and I have not had a response from the new writer. I have paid $219 for the advertised service, but so far have received works of fiction. I am not able to use the cover letter, resume or Linked In updates. It is obvious this company is more concerned about getting in the key search words and not producing a resume that markets your actual skills and experience.

Date of experience: May 25, 2016
Chris W. TopResume Rep
over a year old

Hi Richard, I am so sorry to hear about the communication issues you have faced and to hear that thus far you've been unsatisfied with your rewrites. We take your feedback very seriously and was to assure you that we will get this sorted out. To get you connected with a rep right away, I'll need your email address and full name. If you could please provide this information in an email to support@topresume.biz or in a direct Facebook message on our page, that would be greatly appreciated.

New York
1 review
0 helpful votes
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Great Service
May 26, 2016

My father had recommended this service to me, to make my resume more appealing to prospective employers. I still was skeptical about if it would be worth it or not because other professionals have looked at and edited my resume in the past. I was pleasantly surprised though when I saw my new resume, it definitely looked more professional! The only negative thing I would say is that it took almost a week to get to my resume, I guess a lot of people are using the service. Other than that, I very much enjoyed the process and I would recommend it.

Date of experience: May 25, 2016