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Jobscan

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Australia
2 reviews
6 helpful votes
Follow Madu K.
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Quite a low quality support experience. The interfaces and I must say it is not their resume that got a job for me. I had both of my usual (rather bulky) resume, and the Jobscan targeted resumes working for me over the course of two years. I spent over $270 on subscriptions on Jobscan. Sadly I must say they aren't worth a penny. Clunky UIs, horrible support, nasty terms (they'll charge your card without any notifications, and keep the moneys when you ask for refund -- despite you haven't used their system). Low value service. Go with ChatGPT, far better!

Date of experience: September 10, 2024
James H. Jobscan Rep
8 months ago

Thank you for sharing your feedback. We take your concerns seriously and are committed to ensuring that every customer has a positive experience with us.
We’ve reached out to you privately to offer assistance and address your concerns directly. Please know that we're here to resolve any issues and ensure your satisfaction.
Your input is important to us, and we truly appreciate the opportunity to make things right.

Canada
1 review
4 helpful votes
Follow Odair F.
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Poor support
April 4, 2024

I subscribed to Jobscan 4 days ago and the system is not working properly on my side. I sent several emails requesting support, and their solutions did not work. The support team no longer sends emails, and I cannot communicate with Jobscan.

Problem - No matter which resumes I request in the ATS scan, Jobscan always refers the analysis of an old resume already deleted from the system.

Date of experience: March 25, 2024
Oregon
1 review
5 helpful votes
Follow Patricia O.
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Excellent resource!
July 4, 2024

This is an excellent tool! I ran my resume through Jobscan and my first rating was a 37% which would not have been selected by an Applicant Tracking System. After following the suggestions provided in Jobscan my resume was up to an 87%!

Date of experience: June 24, 2024
Canada
1 review
1 helpful vote
Follow Taiwo L.
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Poor
August 5, 2024

I can no longer edit my resume to meet the 75% match rate. Subsequent edits of my resume vs job description give the error "You have already saved this job". Hence I can no longer effect any further edits nor see any improvement

Date of experience: July 26, 2024
Missouri
1 review
1 helpful vote
Follow Clinton H.
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Not what I expected
March 21, 2024

It's a clunky first shot at doing something to help job seekers. There is so much automation it could do to make job seeking much easier. Hopefully it will head that way and make the tool worth the price.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2024
Germany
1 review
2 helpful votes
Follow Anna D.
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Processed payment without notifying me about it in advance - there's a best practice of notifying your customers (especially those who doesn't use your service that much) that payment will be processed tomorrow, I'm really disappointed by taking payment for 3 months (!) without notification in advance.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Canada
1 review
1 helpful vote
Follow Soheil C.
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Which one in correct?
March 14, 2024

I used your scan tool for several times and revised my resume to be aligned with various job descriptions. I was satisfied until I checked them in your new Power Edit feature and found them with very low rate match with relevant job descriptions. Which one is correct? You current scan tool or your new Power Edit? I lost my trust on Jobscan, and I haven't received single feedback or interview since 2 weeks agon I started to use it.
In the new Power Edit, I found cover letter creator useful.

Date of experience: March 4, 2024
Canada
1 review
1 helpful vote
Follow Stephen S.
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Jobscan helped me to fine tune my resume
May 31, 2024

The experience was a positive one. The tool was easy to use and it helped me get the resume as close as possible to the job posting, well almost, I got to within 78% of a match, and I could have kept going if I wanted to.

Date of experience: May 21, 2024
Nevada
1 review
0 helpful votes
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Scan and poweredit fails most of the time.
April 20, 2024

It's nice to be able to scan and edit your resume to fit the job description for ATS...however, the resume scan doesn't always get your whole resume, and when you go to click on power edit it's a crap shoot on whether it makes it to edit or not. Also, doesn't make any sense to edit your resume in power edit because the format gets all wrecked if you try to download an use.

Date of experience: April 10, 2024
South Africa
1 review
8 helpful votes
Follow shaheed j.
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They debit your account even after you email them to cancel. I would not recommend jobscan as there is no online facility to cancel the subscription neither do they cancell all charges even after an email confirmation.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
California
1 review
4 helpful votes
Follow Cheryl N.
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Power Edit is amazing
February 28, 2024

The power edit feature is much easier to use than Teal's. I did find a few bugs on the resume edit page:
1. The Profile section doesn't expand the details to edit unless you expand another section first.
2. I imported a resume that was exported from Job Scan, I did not make any edits to the resume. It imported incorrectly grouping all my work experiences in one paragraph and my volunteer work was spread out all over my resume. I assumed since I was importing an exported resume it would be a perfect import.
3. It would be great when doing a new job scan to be able to choose a previous resume and not have to upload a new one each time.or maybe that is a feature already I haven't figured out how to use?

Date of experience: February 28, 2024
West Virginia
2 reviews
2 helpful votes
Follow Mike M.
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This is an outstanding service, well worth the cost for unlimited premium scans. The results helped me gain unbiased insight into my resume and reveal the skills and strengths that haven't been adequately revealed to get a strong position match. Your first scan will explain volumes about why you haven't gotten responses in the past. Fast track your next job search. After making the recommended updates from JobScan I had 5 interviews and 2 offers in 48 hours.

Date of experience: June 19, 2021
James H. Jobscan Rep
over a year old

Awesome! Thanks, Mike!

Sweden
2 reviews
2 helpful votes
Follow Adrian A.
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I work in SW which for a long time has been an employee's market. But recently things have swung back the other way, and getting that initial resume look or phone screen is not as easy as it used to be. I tried jobscan on recommendation of an article, and right away noticed I got more resume views, and calls. In fact one company I was never able to get a call from finally called the third time I applied, after using jobscan to up my score.

I also tried a professional resume writing service, and jobscan caught some changes made by the service that actually made the resume harder to parse. I don't use LinkedIn, but looks like they even have something that helps with that. I was more than happy to pay for the three months once the trial expired. I think the price was well worth it, and helped me get a needed edge in a flooded market.

Next time I'm looking, will definitely re-subscribe, great service!

Date of experience: April 13, 2023
California
1 review
1 helpful vote
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Outstanding product!
February 22, 2023

First of all, the product is excellent. I was having a hard time getting interviews, and every single one I submitted after using the tool received a response--either a screening or an invitation to interview. Additionally, they make it easy to cancel once you no longer require their service.

Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
Follow Sam H.
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Don't waste your money
November 1, 2023

Step 1. Get laid off
Step 2. Eliminate unnecessary personal expenses
Step 3. Start applying to jobs and get recommended jobscan
Step 4. Pay $90 for a *minimum* 3 month plan
Step 5. Get ZERO traction from Jobscan resumes

At this point, I assume this software is a scam. I've built many resumes with Jobscan and absolutely none of them have gotten call backs. The added time and effort that goes into each resume appears to be a waste of time. $90 is also not a negligible amount of money when you just lost your job.

Avoid this, save your money, and just work your network. The prospect of appeasing an ATS seems futile.

Date of experience: October 25, 2023
Massachusetts
1 review
4 helpful votes
Follow Lillian S.
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Helped me figure out how to navigate ATS's
September 19, 2021

I used Jobscan Pro throughout my job search to compare the job description to my resume. I really liked that there were in-depth tips based on what kind of ATS some jobs use to parse keywords and save time (always put in the website's link so Jobscan can check!). Now obviously you have to still put in the work and make your resume readable for the real humans who may be looking for them, but this is a wonderful aid! Starting my new job in a week.

Date of experience: September 17, 2021
James H. Jobscan Rep
over a year old

Thanks for your feedback, Lillian. Congratulations on getting the job!

California
1 review
0 helpful votes
Follow JB Q.
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Frustrated job seeker turns to Jobscan
August 19, 2021

Jobscan seems to act as an ATS, thus providing accurate assessments of how your resume will likely be reviewed by employers. I did notice some nuances in how Jobscan picks up key words that are not actually part of the job description, so you do want review your results carefully.

Date of experience: August 19, 2021
James H. Jobscan Rep
over a year old

Hi JB, thanks for your feedback. We would greatly appreciate it if you can send us the URL of the scan result in question and elaborate on which keywords you're referring to so we can investigate. You can message us at support@jobscan.co. Have a wonderful day!
Looking forward to your email.

District of Columbia
1 review
1 helpful vote
Follow Matthew J.
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The product itself is extremely basic and not worth the $$$. Chat GPT does a much better job and it is FREE. I tried to get my money back one day after use and they refused to give me a refund. I have tried disputing this charge 3 separate times and am considering legal action because I was well within the terms of the refund policy. Please avoid at all costs. Read the experiences on Reddit. There have been several negative instances and people say it isn't even based on the US, so basic review of their resume missed some pretty big mistakes.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2023
Canada
1 review
1 helpful vote
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My overall experience is good
July 21, 2021

My overall experience is good. But you can provide a much more better service. E.g. If the job requirement says Degree in Mathematics, Science or Engineering it counts Mathematics, Science and Engineering as 3 keywords which affects the accuracy of scan.

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
California
1 review
2 helpful votes
Follow Camille N.
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Over all a very good experience, but there are workflow tweaks that would be 'a better way'
1) being able to link to job posting from the start of the interaction.
2) having a 'base line' resume available
3) being able to search within the resume that you're power editing so as to enable quicker change/revert
4) spell check in the powered mode. (i just figured out I applied to 4 jobs with a misspelling in the first 4 words of the resume)
I'm happy to contribute more ideas, but how about you hire me?

Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2020

Overview

Jobscan has a rating of 3.6 stars from 1,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jobscan most frequently mention great tool, cover letter and free trial. Jobscan ranks 13th among Resume sites.

service
60
value
166
shipping
18
returns
22
quality
166
+8