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TopResumeReviews 5,661

4.5

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


topresume.com
New York, NY
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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days
Arizona
2 reviews
23 helpful votes
Follow Rodger Y.
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TopResume took a professional resume of mine that was written by Career Perfect and put it in a new format, using the same resume that I sent them, no changes just reformatting and the charged $139.00 for that. The first product after reformatting was full of errors. I made all the correction myself and sent it back. They accepted my edits and sent it back stating if I have additional edits I should make them myself. I requested a Full or Partial refund for the resume service and TopResume refuses to communicate with me. Very unprofessional resume service. Career Perfect Resume service was 100-times better.

Date of experience: January 14, 2015
Massachusetts
1 review
21 helpful votes
Follow David M.
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Very unhappy with the quality of their work. Not worth the cost!

Date of experience: December 15, 2014
Texas
3 reviews
27 helpful votes
Follow Naomi G.
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I found it invasive, and here's why. I e-mailed my resume to a person as a result of a job listing posted on a trusted job search website. After that, I got an e-mail that asked if I had really sent the original e-mail, and it instructed me to click a link to forward the e-mail to the recipient. The link went through a site called postjobfree.com. I googled that and it looked safe enough, so I sent it. Next thing I know, I'm getting e-mail notices of job notifications from postjobfree.com, and I'm being solicited to view a review of my resume from TopResume.com. I never signed up with either of these sites. This was invasive and I will not be using either of their services.

Date of experience: October 20, 2014
South Carolina
1 review
24 helpful votes
Follow Howard S.
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Highway robbery of people in a desperate situation. I provided a very full resume that I wanted to get reworked by "professionals". My first draft (you only get 3 chances for them to get it right) was filled with inaccuracies and false information. All of my actual job information was inaccurate. There was also extensive work and education history that was never provided and outright false included. Upon bringing this to their attention I was asked what I thought needed to be done to it. Excuse me, you're the "professionals". I'm the one asking for help. Why in the world would you ask me? After some online research I made a simpler resume on my own and my job search has gone better. TopResume is a scam. Professional criminals maybe, but certainly not resume writers. A request for a refund was quickly denied. Stay away.

Date of experience: October 2, 2014
Illinois
1 review
21 helpful votes
Follow Haku H.
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I purchased a professional rewriting package for $349; I was told that I would get the first draft within 7-9 business days. BUT I wanted to get my first draft within 24 hours after providing them my information (old resume and the type of jobs that I was looking for). The lady who works as a representative for TopResume wrote me an email and reassured that the service would be delivered within 24 hours if I agree to pay an extra $100. I did pay for it BUT I did not receive the first draft until some 60 Hours or two days later.
So I asked for a refund, but I was told (by the same lady who had previously reassured and promised that the 1st draft would be delivered within the 24 Hours) only a $50 amount would be refunded back, because they sent me the first draft ALTHOUGH it was some 60 Hours later after the deadline.
It was very unprofessional the way they handling the business. In my opinion, if they are selling X and charging me for an X price and that I agreed to pay the X price for getting the X product, then they should never just give me anything else and charging me for whatever price. I felt totally ripped off by this place and would never recommending it to anyone.
By the way, the result of the Resume rewriting was not worth the price ($349).

Date of experience: October 1, 2014
North Carolina
2 reviews
32 helpful votes
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These guys took a lot of money and didn't produce a decent resume. The first cut look like an amateur effort. The email that came from the writer sounded like he was from India. The second version never came. NEVER work with these guys. I don't even know how to find them for a refund.

Date of experience: July 2, 2014