ResumeGenius has a rating of 4.5 stars from 209,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
So far it was pretty explanatory with easy professionally guidance and tools. I love the way my resume looks and how I was guided through each step. However, I don't understand why it says "free resume" and then I am taken to a 14 day trial in which I paid. I will contact customer service for an explanation during business hours. Right now I need my resume urgently.
Easy to use and extremely convenient! I've decided to get back into the workforce and I thought my first hurtle would be creating a resume. However, resume genius helped me to over come that obstacle with ease.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I think everything was great for the exception that I felt because I had so many added options for skills, etc, provided by you, that I put too much down, creating a longer than usual resume. I believe there is such things as too long to read through for the employer's review. I just wished it would have help me eliminate unnecessary verbage and keep most important bullet points.
Your feedback means a lot to us! We're always looking for ways to enhance our platform, and your insights help us make valuable improvements. Thank you for helping us grow!
Regards,
Resume Genius
I was looking for a free resume service on the internet. Resume Genius looked like it would be a good service to try. I was very pleased with ease of us but did not know until I was finished with the whole process how much I was being charged. I would have been happier if this was disclosed up front instead of after I finished doing the whole resume'. I do not mind your company making some money off the service, just would have rater you been upfront front about the charges.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Provide a fair assessment of the app. If you enjoyed certain aspects but found others lacking, mention both. Don't exaggerate or make false claims.
Focus on Functionality and User Experience: Comment on how well the app performs its intended tasks. Was it easy to use? Was it efficient? Did you encounter any bugs or crashes?
Mention Pros and Cons: Clearly outline the advantages and disadvantages of using the app. This helps readers quickly understand the app's strengths and weaknesses. You can even use bullet points for this.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
With a strong background in front-end development, I've contributed to IoT projects and built engaging, user-focused websites from the ground up. Through freelancing, I've expanded my skill set into data analytics — creating interactive dashboards, running A/B tests, analyzing sales data, and working with SQL. I also have experience with web scraping to gather valuable insights. I'm passionate about building modern, data-driven solutions and continually improving my technical and analytical skills.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Its long and not completely user friendly. But it did have good wordings and a lot of choices under each category and heading. May continue to use if the resume it created looks good. Can't really get a good view of it until you make a purchase.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
I've really enjoyed the process of working on my resume. It has allowed me to reflect on my past experiences and achievements while also helping me understand the areas where I'm growing, especially as I transition into entrepreneurship. The ability to organize my skills, experiences, and aspirations in a clear and professional way has boosted my confidence, and I now feel even more prepared to take the next steps in my career. Thanks to this experience, I'm more aware of the value I bring and the direction I want to pursue.
You made our day with your review, thank you!
Regards,
Resume Genius
Easy to manage, looks great on paper. I would definitely recommend site to friends and family. The sight was ease to manage and to make corrections. I'm very happy with outcome, can't wait to submit my new updated resumes to potential new employers.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I am disabled and not good with words used in a resume. I am also 67 years young and due to the increase in cost of living I find that I must get a part time job to make ends meet - Thank you for your help!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Very good overall, site loads a little slow and clunky for me. Edits are awkward. Templates look fantastic. AI generated content was helpful, but still has flaws. I'll know for sure if I start to gain traction with the new resume.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
I appreciated the help the website provided because I do not have experience with making templates on my own. I have always had guidance from my peers, but I needed to take initiative and make one for myself. The templates were well-organized and I found it easy to put in information.
You made our day with your review, thank you!
Regards,
Resume Genius
Extremely easy to utilize, offered built in suggestions to increase the effectiveness and quality of personal information entered into the resume. Multiple formats to choose from and customization options available. Does cost money to utilize but not all that unexpected. Overall excellent experience.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Its great how easy it all is to use. I feel like a resume tool such as this one will be a great benefit to the work I do. Since I am an employment coach. Getting resumes done quickly and efficiently will be helpful.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Great job. I was told by a friend of mine to try this site. He recommended that you do a good job for a very affordable price. I decided to give it a try. I was impressed at the speed, accuracy and more importantly the ease by which I got a good CV output. Keep up the good work.
You made our day with your review, thank you!
Regards,
Resume Genius
Very good experience! Building the resume was quick and easy. Resume builder targeted all the key points that employers are looking for and even provided additional options to include any more information that the resume builder might have missed.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
I loved all the AI assistance and ability to update my existing resume. However, I was mislead to believe this service was truly free, having to pay to download or print. I do appreciate the very low cost to do so, but when it is advertised as free I expect to pay nothing from start to finish. Thank you.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I found this site to be very easy to use, with many features and vocabulary specific to your career background. I found many helpful options that other sites do not offer. The pricing is very reasonable.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
It was great to work with. Everything was super easy and quick. This website helped me out so much with the wording and where to put everything. The templates were very nice and not so plain and boring. The fact that i could add color too was a plus. I will definitely be recommending this site to anyone looking to type out a resume!
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
It was easy and quick. It didn't require me searching for the right words and everything was right there at my finger tips. The only requirements were selecting the right examples to fit what I was looking for.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius