ResumeGenius has a rating of 4.5 stars from 209,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Overall satisfied but there is one major problem that font size option is very limited, I should be able to set numeric value for font so I can increase as needed right now max font size don't make resume readable, I have to zoom it.
I paid 299 did a resume downloaded my resume when I came back a month later my resume was not there and they had multiple times. Tried to charge my card for an additional monthly service of 25+ dollars. My bank alerted me to the fraud. Buyer beware
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
It came up when i typed in free resume builder then I get to the end to print it and you have to pay for a membership, so I had spent an hour on it. So I just paid for the 14 day trial and will cancel after that.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Felt a little blindsided by the sudden request for payment after pouring nearly 2 hours into my resume. Would have been great to know that beforehand. $3 isn't much, but there have been times when I didn't have even that much and would not have been able to save my work. Folks with no money who need help building their resumes would be greatly disheartened to find out all the time they spent was for nothing.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Very quick and excellent process. I must say I am quite impressed on how easy this application was to use. I found it very simple to use and I would encourage a friend or anyone to use this application.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
You are not upfront about the cost of this service and I am not pleased at all about that. I am disappointed and regretfully paying the $2.95 so as to not have wasted the last 2 hours spent on your platform editing my resume.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Helpful. Well I have not done a resume in a long time, good advive on not naming too many jobs. Truthfully, I haven't had that many jobs for my age because I stay working. I worked at Exxon Mobil for 32 years then retired, friend need help, so I have done custodial work for almost 10 years.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
It was good. So far, it's been great! I enjoy helping out with all kinds of questions and conversations. Whether it's answering a question, diving into creative tasks, or chatting casually, I'm always ready to assist
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
This was the most intuitive resume program I've ever used. It provided excellent suggestions via AI that made me sound like the best candidate for the position I'm sure. Will recommend to others in the future.
You made our day with your review, thank you!
Regards,
Resume Genius
Thank you so much for helping me build my resume today. Your guidance made the process smooth, organized, and way less stressful. I truly appreciate the support and insight—my resume looks sharper and more confident because of it. Grateful for the time and effort you put into helping me stand out!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
It is great that it lets choose the most appropriate attributes and job functions for each job. It would be really helpful if it lets us to prioritize items by dragging and dropping them where we want.
You made our day with your review, thank you!
Regards,
Resume Genius
Simplified and straight forward! I have needed to make a resume for a long time, but I've been procrastinating like heck because I just didn't know how. This was fairly quick, and I feel like the website did most of the work for me!
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Using a resume builder site was quick and efficient. The templates were professional, and the AI suggestions helped refine my wording. Customization was easy, and the final result looked polished. It saved me time and ensured my resume was ATS-friendly. Overall, a seamless and stress-free experience for job applications.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easily understandable need to explore more. I just did a quick one, need in depth understanding of all available options and how I can use it to create a professional resume that helps me crack interviews
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Should be free or state price UP FRONT. The landing -page gives the impression of free service only to go through the steps. Put in the work, to get to the end and have to pay or abandon template and progress.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
This is $#*!ing bull$#*! and I hope you burn in $#*!ing hell you piece of white collared trash.
I hope you wife dies, you lose your $#*! and your car and I hope your children get cancer and propogate.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I searched for a free resume template and this site popped up but in the end you have to pay to use the resume you build. Super frustrating after all the time put into it and in the end you have to pay and it is indeed not free.
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
Resume genius has helped me create a resume and cover letter quickly when I needed it fast. It was easy to create because they had prompts and suggestions to help you fill in all of your information for a resume and cover letter.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Don't appreciate how you advertise free and then gouge with a $24 fee and hold the resume hostage unless paying this fee. I was already committed spending hours creating my resume or I would use another company that isn't charging such an outrageous fee for mid level templates and interface.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
The only reason I wasn't really upset at the 295 charge for PDF is because I looked it up beforehand. Not telling people beforehand is pretty deceptive and crappy. I needed this to be done today so I had to use the service but if I weren't in a bind I definitely would have done something else.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius