Overview
Hloom has a rating of 4.4 stars from 3,642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 5th among Career Advice sites.
I was looking for a free resume template but the template I chose was not free. I think the price for the template should be available up front not after completing the process.
Love the userability and AI help. I can steer my resumes to the job description so much more easier and faster.
Hello,
We appreciate your ongoing support and the wonderful words in this five-star review. We’re truly grateful to have you as a valued customer. It’s wonderful to know that our AI tools are helping you by making the process of tailoring your resumes easier and more efficient. We appreciate you choosing us for your career journey, best of luck with your job application!
Good and Easy platform for users and new joiners. Very professional and up to the mark of professionalism
Hello,
Thank you for your generous feedback! It's wonderful to hear that you loved our platform and chose to use our service again. We're glad that it has been easy to use and has met your expectations for professionalism. We sincerely value the trust you've placed in our service and are elated to keep supporting you throughout your journey.
It was so quick and easy! Very user friendly and I've received many responses to my resume already!
Hello,
Thank you for the five-star rating and fantastic review! We’re delighted to hear that you found the process quick, easy, and user-friendly. It's great to know that you're already receiving responses to your resume. We truly appreciate your trust in our service and wish you the best of luck in your job search!
Can't find a place to download my resume. It would have been nice to take the user directly to the download window after payment
Hello,
Thank you for your feedback. We have located your account and confirmed that you purchased the 14-day trial, which includes full access to all features, including the resume downloader feature. Our records also show that multiple downloads have already been successfully completed.
To download your resume, simply log in to your account, select the resume you want to download, and click on the “Download” option. Should you encounter any issues or need assistance at any point, please do not hesitate to reach out to us directly at https://www.hloom.com/contact. We are here to help.
Satisfied. Overall process has been easy. Excited about my updated resume
Hello,
Thank you for your enthusiastic review and for awarding us a five-star rating! We're delighted to hear that you were satisfied with the platform and efficient process. We sincerely value the confidence you've placed in our service and are excited to keep supporting you in the future!
Easy and friendly program - it's like TurboTax but for resumes/cover letters!
Hello,
Thank you for taking the time to share your experience! We're happy to hear that our platform has been helpful to you in the past, and we're grateful for your continued trust in our services. We look forward to assisting you with your future needs and ensuring you have the best experience possible. Thanks again for choosing us!
I think 23.95 is too much to edit and download a resume that I had previously created.
Hello,
We understand that budgeting for a subscription can be challenging. While we offer our services through a subscription-based model, we are always trying to improve our offerings to provide the best value for our services, without disregarding our customers needs. Please feel free to reach out to check for any special offerings available. Thank you for your feedback.
This was a great experience, easy and convenient. Made it easy to produce a resume
Hello,
We greatly appreciate your five-star rating. We're pleased to know that you found our platform intuitive and convenient, and that you're satisfied with your experience. Your positive comments motivate us to continue improving and offering the best service possible.
Very specific in crafting resumes, very nice templates and easy to use
Hello,
Thank you for your kind remarks and for awarding us a five-star rating! We're thrilled to hear that you found our resume crafting process specific, and that you enjoyed the templates and ease of use. Our goal to provide high-quality and user-friendly services. We look forward to serving you again in the future.
Predatory payment structure but jeez, the resume builder sure is worth it
Hello,
Thank you for taking the time to leave us a review. We are glad you liked our resume builder, and we are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
Regarding your account status, we have located your account and thoroughly reviewed it. We have provided a more detailed response to your concerns in a private message. Please check your inbox to access all the relevant information.
If you require any further assistance or clarification, please do not hesitate to contact us. We are happy to help.
Best regards,
Customer Service Team.
It was very quick and easy to use. Great tool, would highly recommend.
Hello,
Thank you for the five-star rating and kind review! We're pleased to hear that you had a fantastic experience and enjoyed using our platform. It's great to know that you found our tool both quick and easy to use. We truly appreciate your recommendation and support. We look forward to the opportunity to serve you again in the future!
The support team do understand my request good. Thank you very much!
Hello,
Thank you for taking the time to share your experience! We appreciate your kind words, and are glad to hear that our support team was able to assist you effectively. We are committed to delivering exceptional customer service.
HLOOM is by far the greatest resume builder that I have used! Definitely worth the purchase. They not only supply you with ATS friendly resume outlines that are customizable but they also offer their AI generated skillsets, professional summaries and work experience bullet points -- which is very helpful for adding new skillsets that you might not already have. Not to mention that Hloom maximizes your job hunting process greatly by having already curated resume formats. So no more, stressing or worrying about your correct font size or whether or not everything will fit on to one page because Hloom takes great care of that.
Hello,
Thank you for your wonderful review! We're thrilled to hear that you found Hloom to be the best resume builder you've used. It's great to know that our ATS-friendly templates, AI-generated content, and curated resume formats made the process easier and more effective for you. We appreciate your support and wish you success in your job search! If you ever need further assistance, we're here to help.
Very good, everything went as I wanted to, everything was obvious and helpful
Hello,
We appreciate you for taking the time to leave us a feedback. We’re glad to hear that your experience with our platform met your expectations and that everything was clear and helpful.
We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information. We greatly appreciate your feedback as it helps us identify and address any issues. We are always committed to provide the excellent customer service we pride ourselves on.
Thank you for your time,
Customer Service Team.
The best way to be visible in a future jobs. 100% recommend!
Hello,
Thank you for your five-star rating and recommendation! It's always a great feeling to know that we've made our customers happy. We're delighted to hear that our service has helped you enhance your visibility for future job opportunities. We sincerely value the trust you've placed in our platform and look forward to supporting you throughout your journey.
Very easy to use. Extrememly impressive. I am very pleased with my resume and cover letters.
Hello,
We appreciate you for awarding us a five-star rating! We're delighted to know that you found our service user-friendly and effective in crafting professional resumes and cover letters. Your satisfaction is important to us. We look forward to the opportunity to serve you again in the future!
Great service easy to use and very simple to follow loved the simplicity
Hello,
Thank you for taking the time to leave us a five-star rating! We're delighted to hear that you found Hloom simple, easy to use, and a great service. It's wonderful that our platform was instrumental in helping you create your resume. We look forward to the opportunity to assist you again in the future!
Don't advertise yourselves as a "free resume builder", to then require a credit card payment to get access to the resume a client worked long and hard on to build. I don't need you people nickel and diming me if I decide to use your service because I need a job. Either be more upfront about the cost of this stupid website or stop lying in the advertisements. Jesus Christ
Hello,
Thank you for sharing your feedback. We sincerely apologize if there was any misunderstanding about our service. While we offer free features, such as creating and previewing your resume and a simple text version, downloading the finished document does require a subscription. This information is outlined during the process, but we understand how frustrating this can be.
We value your input and value your experience. If you have any concerns or need assistance, please don't hesitate to contact us. We are here to help!
Wishing you success with your job search.
I liked how I worked on the resume in sections. I do wish there was a way to better know if a resume is going to be more than 1 page. Overall a great website and one I'd recommend in the future.
Hello,
Thank you for your feedback! We're glad you enjoyed the section-by-section resume-building process. We appreciate your suggestion about better page-length visibility and will take it into consideration as we continue improving our platform. It's great to hear you'd recommend us—if you ever need assistance, we're here to help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.