From the business
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume Reviews Summary
TopResume has a rating of 4.5 stars from 5,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.
Great service - really helped me rethink the way my resume was written and organized.
Great experience, and working with the editor was a breeze. Good communication was the key and the editor was always responsive to my suggestions. I recommend using TopResume for your next new resume.
This took a little longer than expected, but the site gave me an option to wait as they had a writer that was more familiar with my experience or they would give me a different writer. I am thinking of using them for my Linked In profile as well
I was motivated about working with TopResume, and I'm glad I did! I was assigned to an awesome writer- Stephanie! She was great at rewording my entire resume and LinkedIn page. I recommend anyone and everyone to TopResume. I hope you get Stephanie!:-)
Overall, the end results were great. But I was expecting a polished resume when they sent me the first draft. Unfortunately it had some typos/mistakes. But ultimately I got a great product. And the extras were worth it since now I don't have to do them!
Like everything else, you need to be in control of your resume. After all, it is the summary of your accomplishments. The team at TopResume did a good job of updating my resume and using my input to create a solid finished product.
Thanks TopResume!
I was given an excellent resume that captured the essence of my experience and communicated it clearly and concisely. They worked with me to determine my skills, talents, and achievements and matched them with the positions that I was seeking. They were slow so you need to begin the process early as it will not be a swift process even if you order the expedited service.
It took 23 days to get a resume that still needed revisions. I ended up just doing the revision myself and giving up on the service. Look elsewhere for a resume service.
My writer, Adam G at TopResume did an awesome job with my resume, cover letter and my LinkedIn connection! He made changes as I requested. We were a great team and worked well together! I highly recommend their service!
I chose the $125 resume rewrite option with one edit. I had an existing resume that I just didn't feel comfortable submitting to companies. When I received my first edit I was so impressed! I only had very minor fixes that needed to be made for the edit. The whole process took a week and a half. Now I can apply for jobs with confidence! Thank you!
Top Resume provided excellent resume writing services. I will recommend this company w/o any reservations.
I contacted Top Resume for assistance in rewriting my resume for my current job hunt. They were quick to respond, had excellent communications throughout the process and worked with me efficiently to provide me with a well-written resume and cover letter that were a huge improvement over what I had been using.
TopResume is a great company to work with to re do your resume. The little experience I had, they made it sound like I was a professional when I'm just a college student trying to find a job in my career! My writer was great and my resume looks SO good! I'm pleased with the work how my resume got accomplished! I'm so glad I was recommended to this company and I appreciate it! Thank you TopResume
-Melissa Vit.
Let's start with the fact that we know everyone will not be pleased all the time! In my case, this service and final product was outstanding. I have read some of the dissatisfied customers and I am not convinced that any of them have any valid points of contention at all. What you don't read is how this company will in the end resolve it and satisfy them. The last time I prepared a resume was 10 years ago. Times do change and expectations of potential employers change with it. This resume was revamped, rewritten, and formatted in a short time. Yes, I had to wait for the right person to complete my resume, but it was certainly worth every minute and every dollar spent. As a result, I have opportunities now that I would not have enjoyed without this TopResume. One potential employer took another look at my resume and was blown away and now I am being considered for the position. What more can be said about the excellence that TopResume provides?
TopResume was an exceptional way for me to have my old fashioned resume updated with all the current trigger words and make my talents concise. The service was provided in a very reasonable amount of time and everything promised was delivered and was high quality. I would recommend this service to anyone. I already was requested to interview for a high level position based off of my new resume.
Just say no. Or use Fiverrr.com and pay $15 for a resume rewrite. This way if its disappointing, your wallet won't take such a hard hit. Decided to purchase the executive package including a resume and cover letter rewrite after Katie Warren gave me an in depth critique of just how weak my resume was. I realized I had been scammed when this Katie Warren was soliciting in my inbox about rewriting my linkedin profile for an additional cost immediately after I paid for the first service. Upon receipt of my first draft of my $200 resume, it looked exactly like the free version I wrote myself LOL (laughing to keep from swearing). My "professional resume writer" didn't even apply the initial critiques that this Katie Warren gave pre-payment. My cover letter was just OK. Had some of the exact same wording from my resume, which was annoying because that just seems lazy. I find it disgusting to prey and manipulate people who are only trying to enhance their chances of finding employment. The job search is tough enough without the added stress of being out this amount of money to yield the same results with documents I wrote myself. Money I don't have, why? Because I'm UNEMPLOYED.
Hi Aja, We are sorry that you are unhappy with our service. We strive to ensure 100% consistency and when one of our customers is not happy, we are committed to fixing it and providing great customer service.
We can assure you that all of our professional resume writers are dedicated to rewriting their clients’ resumes and we're sorry to hear that your experience did not live up to this.
If you wish to speak with a customer support rep about this matter further, please feel free to contact us. You can call us to our toll free line is 1-800-604-1929. You can also contact us by sending us an email to support@topresume.biz.
Top resume is proffessional and they're work is solid. I've already received 2 interviews because of them!
I needed a new resume, my old one wasn't working. I gave Top Resume a chance and I was amazed at the results. I got a few interviews and 2 possible jobs. My resume and cover letter is perfect and worth every penny
This company needs to be exposed for what they really are! A joke, shame on them for stealing money from people who are either looking for work or trying to make a career change. My experience has been horrible from the beginning, no communication except for bull$#*! emails Advertising additional services. After waiting for a week to get "matched" with a writer, I had to demand a 1st draft.& even then I had to wait another week. I could not believe what they send me, it was a combination of copy and paste of both of my previous resumes. I was in shocked that they actually thought I wouldn't notice. I had typos on my old resume & the same typos on the new one. The one they sent me is HORRIBLE! The only thing they did was change the format & it looks like it was done by someone in grammar school. I can't believe these people advertise on glass door, even worse I can not believe I actually got scammed. Please save yourself the headache. I stopped my job search waiting on this resume rewrite only to be sadly disappointed.
Hi Jeannette, We appreciate you making us aware of the issues you've had with our services and are truly sorry to hear that the your resume rewrite was not what you were hoping for. I can however assure you that we are not a scam and that this issue will be resolved. I have escalated your feedback to our customer support team and a rep will be in touch shortly to find a resolution to this situation.
Enjoyed working with Camellia W. On taking my Psychology/Child Development resume to the next level.
Highly recommend this service to anyone who wants to take their first impression marketing material to the next level.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Philip, We are sorry that you are unhappy with our service. We are committed to fixing it and providing great customer service.
In addition, we take all feedback seriously and are disappointed to hear that it took you so long to get your resume and you ended up revising it yourself.
If you wish to speak with a customer support rep about this matter further, please feel free to contact us. You can call us to our toll free line is 1-800-604-1929. You can also contact us by sending us an email to support@topresume.biz.You can also send us a direct message on our Facebook page and we'll get this resolved!