StacksocialReviews 765

What a ripoff. Purchased their White hat ethical hacker training course through Eduonix. Only half of the class was provided! There would be a 'list of topics to be discussed' and videos for half of these topics. They offered a 10% credit, no refund based off of their terms of service. Avoid!

UPDATE:
I should update this to say that they did end up offering a refund + 10% but I really don't care to use their service again. Keep in mind my review is for their TRAINING, not their other products. I've bought a few things with them and they were great deals and I had no problem. But I bought training from them and it was a total joke. I believe their training section is separate from their goods section.

Ordered my item on March 28th. Now it is May 14th. They keep making empty promises about tracking numbers and they still haven't provided one. I have sent several emails and they have ignored the last few. Not sure how a company can survive like this but I warn people from purchasing anything from them. If you really want to provide great customer service offer a refund or the product and a credit for the inconvenience.

I wasn't happy about Bluetooth Cloud Earbuds I bought from StcakSocial. I filled out form on their website requesting permission to return them for a refund, even though the order confirmation said "non-refundable". Within an hour I received an email from StackSocial saying they had processed a refund for me, and what's more, I don't even have to return them since they are defective. Now that's what I call excellent customer service. No hassle!

I ordered a set of bluetooth earbuds for mothers day. Shipping stated 3-4 weeks so I had allowed 6 weeks just in case. After 4 weeks I contacted them to find out what was going on. It had been handed on to their 'supplier', yeah right. Still waiting for help and a dispatch notice at the 6 week mark and mothers day is here now, I requested a refund. This company is the worst I have ever dealt with through internet purchases. Never again with Macdeals or Stacksocial.

After numerous ignored e-mails to Customer Service about an undelivered product, PayPal intervened and got my money back. I had ordered one of their "deals" which, as I later discovered, was not a deal at all, but the usual "discounted" price available elsewhere. The only (very late) reply I got indicated that the "usual" shipping time for the item I ordered was 3-4 weeks. This was not indicated in the ordering process. After waiting for 5 weeks for a shipping notice, and after several more inquiries, I asked PayPal for help--and got my money back. StackSocial should be called StackScammers.

Brandon R. Got me the part I needed amazingly quickly. I had searched and searched for it,
Even searched the manufacturer up and down, was reconciled to making another part work and fit (poorly), but at that point, choices were zip and nzip. Then, on a lark, I e-mailed StackSocial my dilemma, and Brandon made it happen in a couple days. This part costs about $5, but I was taken care of like an investor, and I positively envied how handily the process went. E-mail, quick response with plan, Thank you and here comes the part!
Not easy to find this level of service these days, not easy to find someone willing to provide after-purchase help regardless of the money. Makes me happy AND satisfied.

I had purchased a Power Vault ******* from them and when it finally arrived (I knew it would take time to get in) I was thrilled. It worked great out of the box, So I had thought. I had filled it up totally and used my iPad Air and my iPhone 5s to drain it. I recharged it and left it alone for a few days. I went to use it to charge my iPhone (I heard you have to nuke these a few times to get full potential) and it was DEAD. Thought this was a fluke. After 3 tries it still died.
I contacted Stack Social and Poof they sent out another. I knew there was a wait but sure enough it showed up and has been flawless. Holds a charge well and testing it with a usb tester from Banggood (this one shows mah being charged to the device) it usually hits around ******* mah.

I ordered the Koar bluetooth ear buds. The product arrived as pictured and buds work great.
Big savings over retail.
Product was shipped within the time frame stated.
Quick customer response to my questions.
I'm a very happy customer, will order other items with confidence.