StacksocialReviews 765

The guys over at StackSocial do their very best to ensure that all their customers are happy with their products. Even when the shipper forgot something, or anything happened out of the ordinary, the customer service team always seem to have my best interest at heart. It's great to have that piece of mind that i have a entire team that only want me to have the best online experience possible. Definitely refreshing to deal with such professionalism.

Absolutely hands down top notch customer service with an impressive history of incredible Mac Bundles. I have bought from this company numerous times. Looking at the reviews here, I see that some people gave low marks to this company and I just cannot understand how that could be. I had one issue (very small) with a sale that was over a year old and the rep at StackSocial spent a huge amount of time assisting me and even offering me a StackSocial credit if the wrinkle could not be ironed out. The problem was fixed. I am still grateful I did and can do business with this company. I can't wait to see what is in the next bundle.

I had ordered a program through "Stack Social" that after a day I figured I would not need it as I had originally thought. It had a " no refund " clause in it that I didn't realize when I purchased it. Contacted Stack Social and with the help of Jimmy I got a full refund in Stack Social credit plus an extra 10% set up in an account for me on my next order. Jimmy bent over backwards to please me and am so Happy with their service.

As an MBA and career Investment Banker I have always understood that putting customers first is the key to success. StackSocial understands that and oozes with competence. Over time and many purchases of products and courseware, the company repeatedly bends over backwards to accommodate my every request. In two cases, the merchants selling through StackSocial dropped the ball. When I emailed them, each time they overcompensated by refunding money immediately and/or issuing me store credit. In my experience, and that includes thousands of transactions across the web, this company is possibly the most responsive and honorable out there. To the people with negative reviews, it is totally inconceivable to me that if problems were communicated properly their issues would not have been rectified far beyond expectations. Given over 40 years experience evaluating companies based in their ability to handle customers, all I can say is that this is a first class operation. Do not be misled. If someone had a problem that was not dispensed with immediately, it seems highly implausible that if StackSocial had been properly engaged they would have even been capable of messing up. This is a FIVE STAR OPERATION.

Bought various bundles from StackSocial so far. After a silly mistake with the payment I contacted the Customer Support and got the fastest answer I have ever gotten from any customer support. They were extremely helpful and gave me a Store Credit so I could buy the correct bundle.

I was having some issues with the purchase of a VPN program from Gizmag/Stack Social and the guys in CS (Jimmy and Brandon) both came to my rescue, saving me both grief and money. Not only do I trust these guys but I now consider them friends who I can depend on to help me. No kidding! Not everything that they sell is the lowest price but if you need follow-up help or information, that makes anything worth the extra money to me. Just be honest and forthcoming with your issues and they will respond in kind. Excellent!

Do your self a favor and don't buy from this online store. I purchased an item from them and never received it. After a month, I wrote an email regarding the transaction. At that point they apologized and sent out the item after I told them not to. I than returned it for a refund and they simply said they could not accommodate a refund. Kept both the money and the item. Yes, I have some much frustration builded in. I provided an email with tracking number and asked to speak to a supervisor and no one seems to care to reply to my emails.