StacksocialReviews 765

I bought a course that i was having trouble getting into, or at least i thought i was. I sent a customer service request to the site around 8 and i had a reply before midnight with a new code to get into the course. It had turned out i was already assigned to the course but they issued me a new code with no questions. I was a little iffy about the site when i first used it in 2014 ( customers service was less than desirable) but now 9/27/2015 it seems like they are really focusing on the customers which is a good thing.

Horrible site with horrible customer service... I bought a online class from this website, quickly realized I wasn't getting what I wanted, and was told SORRY NO REFUNDS... that part however is my fault as I did not notice the fine print, however other sites that offer courses such as UDEMY (TERRIFIC SITE) allows refunds up to 30 days after purchasing. This site just wants to steal your money...

Anyways getting on to customer service, after I was told SORRY NO REFUNDS WE ARE KEEPING YOUR MONEY... they did however offer to give me store credit towards another purchase... thing is... EVERYTHING on their is cheaper on amazon. Why would anyone buy anything off of this site...? They'll show things are "45% off!" but really, no its not? Its 45% off the crazy price they made in the first place, and final price is still more than sites like amazon or other online retailers.

Also... I've been emailing them for weeks asking to get store credit like they offered, then they reply with, SORRY WE CANT REFUND BUT WE'LL OFFER STORE CREDIT... after I already said let me get the credit.

Them: store credit only
Me: issue store credit please
Them: sorry store credit only... what the f

Buyer beware. STAY AWAY FROM THIS SITE

For two months I have been having a one-way conversation with "Stacksocial". I bout a set of headphones and never received them. I was assured through automated messages that they would look into it and never heard from them again.
Using a different e-mail I inquired, and I was sent the same " Genuine" email from a "different" associate, thus pricing that nobody actually read my inquiry.
Any E-mail mentioning a refund has gotten a reply, and no email with an automated reply has followed up on any promises.
The top reviewer here just so happens to be named "Jimmy" who just so happens to be one of the employees at Stacksocial support.

First, price of the item was significantly the lowest I could find, even on Amazon. Second, of course free shipping. But third, and most important, their Customer Service was first-rate. Received an answer to my email question within minutes, and was totally satisfied with the response, which was friendly yet professional.

Can certainly recommend StackSocial for the deals and their great Customer Service!

Having never owned a Smart Phone before because of the exorbitant monthly service fees. I did purchase two Smart Phones from StackSocial because of the service deal offered by FreedomPop, however, after receiving the phones I discovered that I had very poor reception from the service showing only a flickering one bar of strength on my new used Smart Phones and was unable to sustain a reliable connection. I communicated to StackSocial, thru e-mail, and was contacted by StackSocial right away also by e-mail and was delt with professionally and quickly. I promptly returned the phones to StackSocial by following their requested procedure. One week later I received an e-mail confirming that my refund had been credited to my credit card. The phones that I received from StackSocial were of good quality, unfortunately due to poor reception they were unusable. I have to give them credit for the quick response and final resolution of my problem. My rating is for the good equipment and the great customer service.

I ordered several times a lot of stuff from the nice deals they offer and everything was perfect. Items arrived on time and without any problem.

I want to further mention an issue that made me contact them. One of the orders that I bought included a keysmart with a flash drive. For some reason what arrived is the flash drive without the keysmart. So I contacted them and they replied immediately and offered to help. They did send me a replacement order. I ended up having two flash drives and the keysmart, and when I contacted them to check what to do with the second flash drive, they replied that it is free for me to keep it because they already did a mistake in the initial order.

All their replies were in a respectful manner, and that is what I like about them and their service.

I don't like to write too much. But these guys are really amazing people.