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PayoneerReviews 9,953

4.4

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+234
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
453
value
403
shipping
274
returns
267
quality
390
This company responds to reviews on average within 4 days

Instant Feedback

1 review
Sri Lanka
1 review
14 helpful votes
Follow Mohamed K.
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Payoneer.com steal your money by blocking your card and do not respond to customers' email to timely. Really payoneer does not worth at least 0.01 cent. I recommend do not waste your time working with payoneer. They really stupid people do not give you good customer support. I had $456.22 in my payoneer account they blocked my card for some unauthorized transactions now my card is blocked. When I contact them they are silent not responding to my email. Sometimes live chat is always offline. This is gonna be big scam website in future so beware.

Date of experience: March 15, 2014
Kyrgyzstan
1 review
8 helpful votes
Follow Vasa I.
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Payoneer steal the money! Just blocked your card and support can tell 1 word "please wait". I wait 2 month, and nothing change, it is so sadly...

Date of experience: July 25, 2013
Sri Lanka
26 reviews
54 helpful votes
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Since 3 years i'm using Payoneer Debitcard and their Virtual banking service. Of course their transaction fee and service charges really affordable than any other local banks. But They are taking too much time to respond their customer questions. Better they should appoint more frontline support center officers to resolve this delay issues.

Date of experience: January 22, 2013