PayoneerReviews 9,942

I don't even want to give 1 star. My husband has been trying to get commission transferred to his bank account for 3 weeks- and its a frickn joke. Everything we send them is not right yet they cant really tell us what else they need. We need 1 correction on his application to be approved and they wont change it. It was a honest mistake. ( He used his middle name that he goes by instead of his legal first name) Their last representative told us to "move on and create another account with our company and start "fresh". So pretty much told us we will never get any of the money we earned. Worst part, I have my own Payoneer MasterCard for a business I work for as well and Payoneer cancelled my card due to suspicious activity. THEY put a hold on my card- than charged me $9 to send me a new one and now its been 5 weeks and no card yet :( There goes all our hard work to have some extra spending money for our children's Christmas. Overal BAD experience and we have filed 3 complaints to our company relations and I hope they dump Payoneer all together.

Payonner exchange rate sucks for India,
Check http://community.payoneer.com/discussion/*******/very-low-exchange-rate-used-to-transfer-my-latest-payment?new=1
Maybe they will delete the topic so this is my post over there.

HI

I recently asked the payment from fiverr and got very less exchange rate and I asked them in support and got their reply as
"The Global Bank Transfer fee in your local currency is $3 per transfer.
The currency exchange rate is 2.75% above mid-market rate at payment transfer time."
Pretty unprofessional and they did not understand my query.

That day exchange rate was 1 US Dollar = 61.94 Indian Rupee
http://prntscr.com/5c6bom

Payment Amount: $1041. 00
Transfer Fee: $3.00
Amount Transferred: *******. 28 INR
Proof: http://prntscr.com/5cprzx

This is no where make near the exchange rate.

$1041. 00 - $3 = $1038
*******. 28/1038 makes 53.20 INR per US dollar?

SO AVOID PAYONEER.

Boo! It took me a more than a month just to change my account details. Their representatives just keep on saying that the documents I provide are incorrect, did not even give me the actual information they need. They just keep on passing back my documents, saying it's not what they need. Been going back and forth to my bank! Such a shame. Creates a lot of hassles both on my part and my bank, I also have other businesses to attend to aside from wasting time talking to them!

I have been a very happy payoneer customer until the day my account was blocked.
I am working as freelancer and most of my customers use to pay to my paypal account which then loads the money to my payoneer card, every thing was ok until the day I changed my password. My account was blocked so I called customer service and they asked me several questions to verify my ID and I answered them all but one question which is the secret question. As a matter of fact the secret question I had from payoneer once I registered to their service was about what time of the day I was born. And the answer is morning time, I have a screen shot of my screen when I made my registeration first time so I answered according to that and the support guy from the phone said wrong answer and then hangup on me. I called again and they said my account is closed and payoneer can't have a business with me. I tried several other calls and exchange of emails, and they always have one answer. We are sorry we can't have business with you.
I am very angry now because my business is suffering from this and I felt really bad. I am deeply sorry that payoneer deals me that way and caused me much trouble.
I would advise any one using payoneer to be extremely cautious with payoneer and try not to give them any reason to close your account. Other than this sad story of mine I would have said that payoneer is a perfect solution for some one in a situation like mine.
The worst part of all is that I have an affiliate program with them and I use to bring good money using it and now I can't make money for the work I've done.

Terrible customer service! Inadequate replies to my requests for the return of a security deposit I gave them for my daughter's Birthright trip. Couldn't give me a credit on my charge, couldn't complete a bank transfer and then - yes, the check's in the mail! NO, it wasn't and now 6 months later they are looking into it?
So frustrating, and par for the course it's been on me to stay on them to try to get my refundable deposit returned... still trying!
KarenK

Totally not impressed at all with this so called business. They declined my withdrawls to my checking account the only 2 times I have tried to withdrawl, I checked my information and everything matches. I call them and they have no clue what I am talking about but I have emails from them stating they will not transfer. She asked me for my phone number because she is clueless and is going to call me back... that was over an hour ago! I guess I should have asked her what day or year I was going to get a call back. I replied to one of their emails, I got a reply back that I should get another reply back in 4 business days. I am so taking all of my money out of this crap whole and closing this account! Don't waste your time or your money on this!

Payoneer.com steal your money by blocking your card and do not respond to customers' email to timely. Really payoneer does not worth at least 0.01 cent. I recommend do not waste your time working with payoneer. They really stupid people do not give you good customer support. I had $456.22 in my payoneer account they blocked my card for some unauthorized transactions now my card is blocked. When I contact them they are silent not responding to my email. Sometimes live chat is always offline. This is gonna be big scam website in future so beware.