Overview
Payoneer has a rating of 4.5 stars from 9,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
My funds are being withheld by Payoneer illegally and I am being told by them that the payment can not be deposited into my account because it came from a personal account whereas it's coming from a business bank account. Payoneer is neither depositing it into my account nor sending it back to the sender and I am just having to go in circles with a new representative every day who just tells me new lies and new stories each time I call and wasting my time.
I just opened my Payoneer account and I had a few questions about money transactions. I called to customer support and they kindly answered all of my questions. I hope I will work with this company for a very long time.
Thanks payoneer Team The problem I had with my account was resolved in the last direct call I had. My problem I am very grateful for the direct call I made to the person who answered my call and solved my problem. I am very grateful for his work, effort, and understanding. I wish him all the best. He was a hardworking and dedicated person.
I've been using Payoneer since 2016, and they've never let me down. Their service is smooth, reliable, and keeps getting better every year. I love how they're always rolling out new features and improvements. The best part? Their customer support is absolutely top-notch. Anytime I've had an issue or question, they've been super quick and helpful. You can tell they really care about their users. If you're doing international business or freelancing, I'd 100% recommend giving Payoneer a try!
Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.
Back online quickly and the tech was very polite/professional! In the world of typically unpleasant interactions r/t customer service, this was a pleasant experience.
I was having issues with the verification of my bank account (none of the documents I submitted were accepted) and after many trials and errors, one of the agents, Matthew, also known as Payoneer's guardian angel, finally got it approved. Thank you so much for solving it so efficiently. Oh, Grecia also helped me a lot, she was the first one I talked to on the phone. Thanks Grecia and Matthew!
Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
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Thank you
Agent Erin had answered the questions clear and loud with patience. Payoneer is not completely the same as paypal. Sorry Payoneer can not replace paypal and I hope someday it can.
I spoke with the representative who was knowledgeable and helpful concerning my card balance.
She answered questions with empathy and resolved my concerns immediately. I was extremely pleased having all my questions answered within a timely fashion.
Payoneer assisted me in finding out where an ACH transfer I made went.
Payoneer sraff reacted immediately and followed up with an email message.
I really appreciate the outstanding service I received in resolving this issue.
I don't have much experience but i love it, the costomer care are good, they have good response, they also provide good details.
Payoneer haa won the heart of many because they are available for all countries which i recommend they should keep on doing
There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.
Payoneer has been so far the best option for me considering I have a remote business in UK and no bank account for my clients to send money. Payoneer made that possible. Love you guys.
I recently had an issue with my Payoneer account, and I must say their customer service was outstanding! From the moment I reached out, the support team was extremely helpful, patient, and clear in their communication. They guided me step by step, ensuring I fully understood the solution to my problem. What I appreciate most is how professional and knowledgeable they are. Unlike some platforms where you struggle to get a response, Payoneer's support team is quick to assist and provides detailed explanations. It's clear they value their customers and prioritize excellent service. If you're looking for a reliable payment platform with top-notch customer support, I highly recommend Payoneer!
I will withdraw my money from payoneer to my bank. In the Payoneer status is complete but the my transaction not received. I am confused that where is my money but after 1 -2 days it received.So please add the functional where we can see that my money are in progress. Thanks
I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.
I FOUND THE FORM EASY TO FILL. APPROVAL WAS FAST AND IMPRESSIVE. THE TELEPHONE OPERATOR WAS VERY HELPFUL. GUIDED ME EXACTLY THE CORRECT WAY. ALL ROUND. GREAT
I highly recommend doing business with Payoneer. I was completely impressed with their professionalism and customer service. Their customer service is second to none.
Easy to access, resolve problems immediately, get paid easily and never get trouble in getting payment in bank account.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members