Overview
Payoneer has a rating of 4.5 stars from 9,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
Easy to access, resolve problems immediately, get paid easily and never get trouble in getting payment in bank account.
Good customer support. Thank you for being so responsive and be able to give a clear explanation for me regarding to the current iasue with my withdrawal process
Good best customer support. Thank you so much for the help and time. Keep it up with your great service👍🏻😊
Got all information needed. Supoort guy finalized the whole process for me and explained every step for me
I have some problems with virtual cards, and in few minets all will be good! Great service! Thanks a lot
Overall, Payoneer has been a reliable tool for handling cross-border payments, but it's important to weigh the costs against the benefits to determine if it's the right fit for your needs.
The platform is user-friendly and has made it convenient to receive payments from clients across the globe.
I spent weeks trying to withdraw my funds, but the process kept getting delayed. Each time I reached out to support, they requested additional documents, yet nothing progressed. Frustrated and desperate for a solution, I decided to file a complaint on the website mentioned in my title/headline. Thanks to them, I finally received my money. Try them too
I have been facing issues with my Payoneer account being blocked, which has affected my transactions. While the issue is still unresolved, the support assistant assured me that they are working on it. I appreciate their responsiveness and hope for a positive outcome soon. Looking forward to a swift resolution so I can continue using Payoneer without any problems.
Very good! I met some problems when I apply for Payoneer and the phone workers helped me to solve them successfully. I feel very gratitude about it.
Your process is very complicated. A whole month and still counting for an account to be fully functional. Why approve a bank statement then reject it afterwards?! Why must I create a new account to be able to receive payments just because I didn't provide a URL that describes my type of business in the registration process?! One of my worst experiences with any platform I've ever dealt with.
I have had an absolutely terrible experience with Payoneer. My funds have been inaccessible for over four weeks, and my submitted documents are still "under review" with no updates. On top of that, a canceled payment has not been returned to the sender.
I have reached out to customer support multiple times, only to receive vague reassurances with no real action. Even after they claimed to have escalated my case, I was completely ignored in follow-up emails. No response, no resolution—just silence.
This level of unresponsiveness is completely unacceptable for a financial service handling people's money. At this point, I feel like I have no choice but to warn others. If you're considering using Payoneer, think twice—you may find yourself in a situation where your money is held hostage, and support refuses to help.
I expect immediate action from Payoneer, but based on my experience so far, I won't hold my breath. Avoid this company at all costs!
The technical department has not been able to solve my problem for 6 months so that I can receive and send payments within the network. I contact the support service every week for 6 months. They cannot solve my issue. I only receive messages with words of apology for the current situation and to wait for an answer to my email, but for 6 months I have not received a single message. It is very sad that Payoneer cannot help its client so that I can send payments within your system.
Jullie from Payoneer was very helpful in resolving my issue and successfully transferring my Etsy payments to my new account. Great support and quick assistance
Payoneer is designed with security, transparency, and professionalism in mind. Be sure to sign-in and check inside your Payoneer platform often, especially with the first few uses, and or changes you make to your account. This is the best way to partner with Payoneer for timely, secure, (and more affordable:-) transactions. Go Payoneer!
Payoneer is the platform where you can manage your business payment easily and smoothly with excellent customer support and full of superior features which can ease your business transactions.
Thank you Payoneer.
Paul was supportive and sympathetic when I discovered that I had been robbed. He professionally assisted me in blocking my card and issuing a new one. He also helped calm my anxiety, and not a penny was lost from my account—which, at the moment, holds all my money. Thanks to the team, everything was handled promptly and successfully. My gratitude knows no bounds.
I had an absolutely frustrating and disappointing experience with Payoneer. I was in the process of signing up for an account, providing all the necessary details like my bank IBAN, address, and other basic information. My application wasn't even fully completed, yet, out of nowhere, I received an email stating that my Payoneer account was declined—without any explanation or request for further verification.
I recently experienced difficulty using a new payoneer card which I received in the mail to replace my expired card. The card declined several times even though I had money in my account. I tried unsuccessful to contact payoneer through their website but was only referred to an AI assistant which is not adequate for resolving these kind of issues, especially when you're trying to make an important payment. The telephone number for international account holders don't work. A chat bot to allow international account holders to reach a live agent would be helpful. There is no email address to register your problems. As an international account holder I feel helpless when issues arise.
Not good I made 2 international payments in October 2024 to my developers and both payments disappeared into thin air. When calling customer service they could not see any history of transactions even though I sent screenshots of the payments being processed. Only today 14th February 2025, 4 months later have Payoneer located my lost payment a now I am waiting for the funds to arrive back in my account. This is outrageous and something that needs to be properly investigated and addressed.
Payoneer customer care makes sure u helped with the best possible resources. I had a huge challenge with uploading my documents and couldnt receive any payments. But they assisted me swiftly with remarkable outcome.
Agents were friendly, helpful and professional They were so cooperative and helped with whatever issue i was facing
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members