Payoneer has a rating of 4.5 stars from 9,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
I just registered a new company account on Payoneer, then Payoneer sent me one email for updating 3 questions about account safty. The answers for these 3 questions could not be submitted even I tried them many times. Please reply me as soon as possible!
I just opened my Payoneer account and I had a few questions about money transactions. I called to customer support and they kindly answered all of my questions. I hope I will work with this company for a very long time.
Thanks payoneer Team The problem I had with my account was resolved in the last direct call I had. My problem I am very grateful for the direct call I made to the person who answered my call and solved my problem. I am very grateful for his work, effort, and understanding. I wish him all the best. He was a hardworking and dedicated person.
I've been using Payoneer since 2016, and they've never let me down. Their service is smooth, reliable, and keeps getting better every year. I love how they're always rolling out new features and improvements. The best part? Their customer support is absolutely top-notch. Anytime I've had an issue or question, they've been super quick and helpful. You can tell they really care about their users. If you're doing international business or freelancing, I'd 100% recommend giving Payoneer a try!
Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.
Back online quickly and the tech was very polite/professional! In the world of typically unpleasant interactions r/t customer service, this was a pleasant experience.
I was having issues with the verification of my bank account (none of the documents I submitted were accepted) and after many trials and errors, one of the agents, Matthew, also known as Payoneer's guardian angel, finally got it approved. Thank you so much for solving it so efficiently. Oh, Grecia also helped me a lot, she was the first one I talked to on the phone. Thanks Grecia and Matthew!
I spent weeks trying to withdraw my funds, but the process kept getting delayed. Each time I reached out to support, they requested additional documents, yet nothing progressed. Frustrated and desperate for a solution, I decided to file a complaint on the website mentioned in my title/headline. Thanks to them, I finally received my money. Try them too
Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
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The support was helpful, but the response time and clarity could be improved. I was able to get what I needed eventually, but the process felt a bit slow and unclear at times.
Agent Erin had answered the questions clear and loud with patience. Payoneer is not completely the same as paypal. Sorry Payoneer can not replace paypal and I hope someday it can.
I spoke with the representative who was knowledgeable and helpful concerning my card balance.
She answered questions with empathy and resolved my concerns immediately. I was extremely pleased having all my questions answered within a timely fashion.
Payoneer assisted me in finding out where an ACH transfer I made went.
Payoneer sraff reacted immediately and followed up with an email message.
I really appreciate the outstanding service I received in resolving this issue.
I don't have much experience but i love it, the costomer care are good, they have good response, they also provide good details.
Payoneer haa won the heart of many because they are available for all countries which i recommend they should keep on doing
There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.
Payoneer has been so far the best option for me considering I have a remote business in UK and no bank account for my clients to send money. Payoneer made that possible. Love you guys.
I recently had an issue with my Payoneer account, and I must say their customer service was outstanding! From the moment I reached out, the support team was extremely helpful, patient, and clear in their communication. They guided me step by step, ensuring I fully understood the solution to my problem. What I appreciate most is how professional and knowledgeable they are. Unlike some platforms where you struggle to get a response, Payoneer's support team is quick to assist and provides detailed explanations. It's clear they value their customers and prioritize excellent service. If you're looking for a reliable payment platform with top-notch customer support, I highly recommend Payoneer!
I have been facing issues with my Payoneer account being blocked, which has affected my transactions. While the issue is still unresolved, the support assistant assured me that they are working on it. I appreciate their responsiveness and hope for a positive outcome soon. Looking forward to a swift resolution so I can continue using Payoneer without any problems.
I will withdraw my money from payoneer to my bank. In the Payoneer status is complete but the my transaction not received. I am confused that where is my money but after 1 -2 days it received.So please add the functional where we can see that my money are in progress. Thanks
I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.