J&P Cycles

As always excellent service, I must however confess slower than usual, for items that were in stock and shipping within 24 hours was declared, it still took almost two weeks before they were shipped, on that score a little disappointing

Parts selected were both at this store rather than one part from one vendor and another part from a different vendor, convenient. Mail delivery was slow, three days later than original estimate. I had two other parts orders for automotive use which arrived actually early so I wonder about a glitch in the USPS distribution system

Easy and user friendly, love the "shop my ride" feature. Fastest shipping I've ever had, I really didn't expect to get it that fast. I had my order in three days! Everything fit and was the proper part. Thank you J&P Cycles

The salesperson was very knowledgeable, professional and personable. This store being in pigeon forge, Tennessee central to the US. I was hoping would give me a better chance to get a new clutch kit and pressure plate for my 2005 Victory Kingpin, Great Shape, original owner. They were able to find 1 in the warehouse for my bike did an upgrade Barnett Kit, and ship it to the house. Will be installed this week, hopefully it will be a perfect fit. Thanks!

Order process was smooth. Ordered parts, said it would be here on a certain day. That day came and went and everyday for 3 days the tracker said should arrive "today". 5 days later the customer service agent I spoke with was excellent and shipped me the part overnight at no additional charge. Really appreciated that.

I'm fairly pleased with my purchase/s. I say fairly because one item didn't quite fit like I thought it should. Also it could be because something is not a factory accessory that involved the said item purchased. Not at all J and P fault or doing.

Product arrived in great shape although mounting brackets were not the same color. One was powder coated black and the other was bare metal. I had to paint to match. Not j&p s fault, sure it was packaged from factory that way.

Bought this tires to match the rear one I bought from the dealership. Prices were the best compared to the rest of the places. Shipping was quick, only thing I didn't appreciate was it was shipped just as a tire, no box no nothing, and I don't live in a great section of town on top of working an hour away from home anyone could've walked up and taken that tire. Other than that tire is great and so was the experience.

I've ordered multiple items on multiple categories and have been thoroughly impressed with how competitive the pricing has been, timeliness of shipping and delivery, variety of product offerings, and ability to make sure what you order will properly fit your bike. I would recommend them to anyone as a shopping outlet.

Tires were delivered 2 days later than expected, but great customer service to call and explain why. We will not use the tires right away so can't really say how the product performs, but they are what we expected.

Tried to buy an exhaust at a competitor but the parts were on back order and they couldn't figure out how to accept payment via apple pay. So after 3 days of asking for assistance I told them to cancel my order and purchased from you! Excellent service

Bought my uncles sum parts to get his Harley running to finally go on a run with me an the guys. Would have worked out perfect except for the parts being delayed. Not J&Ps fault. But didn't get to go on our run. Either way I'd always recommend J&P. Great selection of parts.( Do wish there was more different brands to choose from). An helpful online staff..

I ordered an item that was eligible for free shipping. J & P Cycles uses FedEx as the shipper. I attempted to monitor the tracking, but FedEx 2 times stopped updating tracking once my packages reached Indianapolis IN. The first time this happened I assumed the package was lost because there were no updates from Indianapolis a week after the expected delivery date. Several days later I reported the lost package to J&P, and they shipped me a new item. Then out of the blue FedEx populated the tracking, and showed it was delivered. Since FedEx never sent me notifications even tho I had push notifications enabled I had no way of knowing this. So a porch pirate must have stole the first package. The next package also didn't receive any tracking after reaching Indianapolis, and also arrived late. But this time I had people at home watching for it. Again I had push notifications enabled, but no notifications were sent.

Pegs were easy to install, adjust and look fantastic. Shipping was fast and packaged well with sufficient directions for install. The improvement in comfort during my ride is night and day better with these switchblade foot pegs.

These are one element with one wire rear turn signals. My 2008 Road King's original rear turn signals had one element with two wires that clip into their connection points inside the back brake light. Upon receipt inspection, it appeared the new turn signals would be grounded to the chassis and not back directly to the negative battery terminal. Prior to full installation, I connected each turn signal's wire to its original electrical harnesses' hot wire, plugged them in and grounded the lights to the bike. Lights worked great pre-installation and post-installation. I also used weather proof electrical connectors from Lowe's.

I received this request to review my order. I'd love to but can't remember what I ordered. I know I received it because the bike I was repairing is finished and gone with no complaints from the owner. The JPCycles experience will change your life and make your world revolve around it. The constant notifications on the order status will keep you jumping with joy each time you open your email to see the 10 messages just knowing it has received a label and ready to ship. If you have a question about anything, someone in customer service will have an answer for you.

Ordered a mirror to replace my broken mirror after an accident. Received mirror quickly. When opened, the mirror was cracked. Was able to get a replacement on the way right away through customer service after sending them pics to show break. Package for shipping was a bag and not a box, but over all, was pleasant and will continue to shop here.

The replacement spark plug wires I ordered for my '83 FXWG are a good value and arrived promptly. Very easy to install... a one minute job and the bike runs great. Shipping was free with my membership. Thanks

Purchased the tire online. After delivery, I scheduled an appointment with J&P cycles in Scottsdale to install the new tire on the wheel. Tire was installed by very friendly and helpful staff. Excellent service and work. Now I'm just waiting to be notified by J&P when my front tire will be in stock.

From start to finish the order was great. The Stockton Roller Seat was delivered on time, easy to assemble and works as described. Looking forward to less pain working at a lower level on my HD and classic car.