Partzilla has a rating of 4.4 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
I needed to replace my mounting pad under both foot-wells on my 2014 Polaris sportsman 850 HO. I noticed I was missing a screw and a nut, so I ordered it along with the pads. The screw you sent me is way too short. Now I need to take a ride to my local hardware store and try to match it up. Not a big deal but I value my time. Now I have to find time to go to the hardware store. Just a little annoying.
I have placed many a order and have not been let down once.
When I knew what I needed and couldn't find it, the chat service was the life line. I always come to Partzilla first, when needing to get my bike running right.
I have order various parts for many different types of machines ranging from 1986-2025. The parts have always been great quality and very decently priced and shipping is always fast. My experience with partzilla has always been more great and yall will always have my business! Great work!
Part came in a reasonable time and was what was ordered. Would have liked to see it in a more protected packaging. Came in a thin plastic envelope with no cushioning.
Needed a couple of OEM parts for my '09 Kawasaki Sherpa. Partzilla's site was easy to navigate and my parts were quickly identified. Double checked the numbers at a couple other sites to confirm and compared prices. Partzilla's prices slightly better.
I teach at a school and try to let students look up parts for them self. Partzilla as great parts and is easy for the students to get the right parts.
I couldn't find the part anywhere, and if I did, it was about 2-3 times the price it should be. Got it from Partzilla and was a good price and delivered on time. Cable is working well. Will use Partzilla again for aftermarket parts moving forward!
I recently broke the driverside seat release on my Yamaha Rhino, and the other was already broken. Partzilla had the OEM parts cheaper than on Amazon. Recieved the parts on time.
2 weeks ago I placed an order and paid for express shipping (1-3 days). It took over a week and I was missing an item. This week I placed another order, again paid for express shipping. This time the complete order came in 2 days! Outstanding! Although, I shouldn't be praising a company that does what's expected of them.
I ordered some spark plugs and they were shipped quickly and were correct. I have ordered many parts from them with no issues at all. I needed to send some carburetor jets back and they told me just to keep them instead because the shipping wasn't worth it. Very nice.
Always very positive experience when ordering parts from Partszilla from selection to placing the order. My items are shipped promptly and well protected. Fair Price is always a factor and free shipping when level is reached makes Partszilla a parts business I will continue to use.
Online ordered FRONT brake pads and paid for expedite shipping, I got One set of REAR brake pads and the salesman talked to me like I was stupid. Tried to tell him you buy a front kit, it comes with 4 pads! PAID to send them back, ordered the 4 front pads and they came without the new C clips! Never again!
I ordered two of the same seals for the shaft. Only one was received. I did receive another seal, but not sure what it fits.
OEM Honda part as described; good price; very prompt shipping and receipt. Highly recommend this business based on this experience. Will purchase from Partzilla again.
I have been changing my carburetor on my four-wheeler frequently. Due to poor quality of the metal it was made of. Partzilla had exactly what I was looking for in quality and shipped it very quickly. Once I got it. I installed it and it fit perfectly and works great
I order parts for my son who lives overseas. He has a motorcycle and where he lives he cannot get parts for it. He looks up what he needs, I go to Partzilla and bam! Order the parts and they come so fast, and fragile things, like the air filter was packed like it was stained glass. I love this company. I am a senior mother who knows nothing about motorcycles and their parts and once called because I wasn't sure and they helped me pronto. Great company.
Excellent experience. I had a very good experience after a misunderstanding during delivery. High professionalism.
Great products, know exactly what your getting from diagrams provided. Get products very quickly when I use expedited shipping for roughly 10 bucks more. Receive items in 3 days roughly.
Lots of people like those diagrams! We appreciate your business!
Fast delivery and great quality products. Part fit exactly as promised. Would definitely use them again
Very pleased with my shopping experience. OEM diagrams are very detailed and Partzilla stocks many parts. I have placed several orders and have never had a problem.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Glad you finally found a good carb. We appreciate the great review!