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Partzilla

Overview

Partzilla has a rating of 4.4 stars from 1,989 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

service
272
value
178
shipping
186
returns
83
quality
150
This company responds to reviews on average within 2 days
+102
How would you rate Partzilla?
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Florida
1 review
0 helpful votes
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A rare much needed part
April 5, 2025

After searching for the engine seal through the local dealer with no luck, I decided to do the research on my own. You folks had what I needed and received it 2 days later. I couldn't be happier. Thank you.

Date of experience: April 5, 2025
Virginia
3 reviews
0 helpful votes
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Partzilla saved me time and money!
April 27, 2025

I dropped my machine at a local repair shop for a needed repair. Their parts were going to take two weeks plus to arrive. I asked for a list of parts not on the shelf. I ordered and received them from Partzilla in 5 days. I also saved about 25% on the cost of parts. I have a trip planned and could not wait a month for the machine to be repaired. Now I will have it back like new in 10 days. Thanks Partzilla!

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Didn't fix the problem
March 9, 2025

Didn't fix the problem, but i'm just kinda throwing parts at it, and I needed another key and there was no cover on the original key. But wanted to replace it. Anyway, I am chasing why it blows the 10 AM Ignition fuse. So I think I have a wiring problem somewhere else but I will buy parts from here again when I need them.

Date of experience: March 9, 2025
Virginia
4 reviews
0 helpful votes
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USPS Lost the Package
April 26, 2025

I received one of my items ordered with a different tracking number two weeks after I placed my order. The original tracking number status said "delayed", yea delayed, it still has not arrived. I called Partzilla Customer Support and the ordered items arrived in 3 days!

Date of experience: April 26, 2025
Florida
1 review
0 helpful votes
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Disappointed with shipping
March 18, 2025

I paid for fast shipping. The shipping department shipped usps ground advantage. Shipping that way USPS had no obligation to get it here quickly. I paid for the quicker shipping so it would get here before the weekend. But that didn't happen did it? No. Partzilla don't offer the faster shipping if you're not going to actually do that. After all that I just said, the customer service was awesome! They refunded my extra $4.

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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Better than some, could be better
March 21, 2025

Watch the availability of all parts, if you really need your order to ship and there is a part that comes up out of stock when trying to fulfill, the entire order will be held until that part comes off backorder. Diagrams could be laid out better, if you are not sure what sub category a manufacture groups a part under it can take a while to click through without being able to scroll through the diagrams.

Date of experience: March 21, 2025
Arkansas
1 review
0 helpful votes
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Great Customer Service
March 11, 2025

Had a rapidly moving grass fire melt some of the plastic and rubber on the Honda Pioneer. Used the part number diagrams and schematics to order replacement parts. I broke the orders up into smaller orders that still qualified for free shipping, and tried to keep in stock orders separate from non stock items. Partzilla was very helpful in that one part was on back order with Honda, with no expected ship date. They cancelled that line item for me and shipped the rest of that order. Great service, all the parts have shipped or already have been received.

Date of experience: March 10, 2025
Ohio
1 review
0 helpful votes
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I purchase from them often. Nice on-line site.
April 29, 2025

I gave them only 4 starts because I have to use my phone app to complete my order. With my computer's browser, it won't accept my address for some reason. I tried using my CC and PayPal, but I get the same result.

Date of experience: April 29, 2025
Illinois
1 review
0 helpful votes
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Goldwing Parts
April 16, 2025

Was referred to Partzilla by my bike mechanic for trim pieces for my 2004 Goldwing. After looking around the web they were the only ones I found that had the OEM nameplates that were not cheap plastic with bad adhesive. The nameplates came packaged in a container that would be impossible for a shipper to damage and fit perfectly.

Date of experience: April 16, 2025
Connecticut
1 review
0 helpful votes
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1973 Yamaha AT3 Shift lever
April 21, 2025

Received the part but it is not the correct one. Does not fit my bike. I ordered the correct one for my model and year. Started the return and was asked to send vin number. I did and also a photo why the lever won't fit. It's been two weeks and no reply…

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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Thanks
February 15, 2024

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Date of experience: February 15, 2024