Partzilla

I ordered an item you guys sent me the wrong item, even though it was bike specific you sent me the wrong one I called and then somebody charged me twice the amount I was supposed to originally pay and then I mailed back the original item and I only got 60% of what I paid back on top of me having to pay for return shipping. This is unacceptable. It was your mistake. I had to pay for the return mail postage and then you still didn't even give me the full amount back gave me $30 back. I paid 52. This is unacceptable And I expect an email in a response and I am the correct amount of money refunded being that it was your mistake. I called your service people. They realize the mistake and then overcharged me for the smokes for my bike took another week to get here so I was without bike for 2 1/2 weeks Due to your mistake and then you proceeded to not even give me a full refund on top of the paid postage that I sent the merchandise back

I have placed many a order and have not been let down once.
When I knew what I needed and couldn't find it, the chat service was the life line. I always come to Partzilla first, when needing to get my bike running right.

I have order various parts for many different types of machines ranging from 1986-2025. The parts have always been great quality and very decently priced and shipping is always fast. My experience with partzilla has always been more great and yall will always have my business! Great work!

I'm using Partzilla to supply me with 95% of the parts while completely overhauling my 2000 Yamaha YZF R1. I say 95% because it's a 25 year old motorcycle and the manufacturer has since discontinued certain parts which is too be expected. I've spent $1k+ in OEM parts from Yamaha in Japan through Partzilla for my bike, short of splitting the crankcase to do pistons ( they've got then though) PZ has supplied me with every nut, bolt, O-ring, gasket, and so on. Packages have always arrived on time, undamaged, in heavy duty boxes if fragile parts. Also the customer service I've dealt with through text messages have been super cool to deal with. Can't thank PZ enough! 5 stars - Jake G.

Needed a couple of OEM parts for my '09 Kawasaki Sherpa. Partzilla's site was easy to navigate and my parts were quickly identified. Double checked the numbers at a couple other sites to confirm and compared prices. Partzilla's prices slightly better.

I teach at a school and try to let students look up parts for them self. Partzilla as great parts and is easy for the students to get the right parts.

I couldn't find the part anywhere, and if I did, it was about 2-3 times the price it should be. Got it from Partzilla and was a good price and delivered on time. Cable is working well. Will use Partzilla again for aftermarket parts moving forward!

I recently broke the driverside seat release on my Yamaha Rhino, and the other was already broken. Partzilla had the OEM parts cheaper than on Amazon. Recieved the parts on time.

I ordered some spark plugs and they were shipped quickly and were correct. I have ordered many parts from them with no issues at all. I needed to send some carburetor jets back and they told me just to keep them instead because the shipping wasn't worth it. Very nice.

Always very positive experience when ordering parts from Partszilla from selection to placing the order. My items are shipped promptly and well protected. Fair Price is always a factor and free shipping when level is reached makes Partszilla a parts business I will continue to use.

Online ordered FRONT brake pads and paid for expedite shipping, I got One set of REAR brake pads and the salesman talked to me like I was stupid. Tried to tell him you buy a front kit, it comes with 4 pads! PAID to send them back, ordered the 4 front pads and they came without the new C clips! Never again!

OEM Honda part as described; good price; very prompt shipping and receipt. Highly recommend this business based on this experience. Will purchase from Partzilla again.

Very good. The service was professional and courteous. The part fit great and we're easy to install.thank you guys for every thing

I have been changing my carburetor on my four-wheeler frequently. Due to poor quality of the metal it was made of. Partzilla had exactly what I was looking for in quality and shipped it very quickly. Once I got it. I installed it and it fit perfectly and works great

I order parts for my son who lives overseas. He has a motorcycle and where he lives he cannot get parts for it. He looks up what he needs, I go to Partzilla and bam! Order the parts and they come so fast, and fragile things, like the air filter was packed like it was stained glass. I love this company. I am a senior mother who knows nothing about motorcycles and their parts and once called because I wasn't sure and they helped me pronto. Great company.

Excellent experience. I had a very good experience after a misunderstanding during delivery. High professionalism.

Great products, know exactly what your getting from diagrams provided. Get products very quickly when I use expedited shipping for roughly 10 bucks more. Receive items in 3 days roughly.

Fast delivery and great quality products. Part fit exactly as promised. Would definitely use them again

Very pleased with my shopping experience. OEM diagrams are very detailed and Partzilla stocks many parts. I have placed several orders and have never had a problem.