The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Friendly, concise help from Taylor.
Product brand new and even the box was in great shape, and it also arrived 2 days after order. Very pleased with the speed of this transaction. Would recommend this service to anyone.
I found hottexhaust doing a search for a new Magnaflow X -pipe with free flowing cats. The site carried the exact part number I was looking for. Just so happens, they were running a Spring Deal special and I was able to save a considerable amount. The purchase was made and delivery was as promised in terrific shape. Very easy buying experience and fast shipping with excellent email notifications as to my orders progress. I'm a happy camper and will be telling all my friends about hottexhaust.
Great sales support, with support available beyond regular business hours, answered all of my technical and sales related questions. I received the product fast as promised at an unbelievable price. I highly recommend Hottexhaust!
Quick process, fast delivery and good price
Unbeatable prices as always!
Very good price and fast ship!
Excellent customer service and pricing. System arrived via FedEx. No damage and very timely. Tracked shipment online thru FedEx web site. Received text day before delivery. Very satisfied with product, communication and pricing.
Awesome and easy! Saved over25%. No tax. No shipping fee. Definitely will shop there again
Fast friendly help. Steered me in the right direction to get the parts I needed.
Excellent Service, and Top quality products, extremely happy with purchase, Thanks...!
Great price.
Thanks Taylor for the coupon code. It saved a bunch.
Everything was easy to select and search for. Fast delivery
Quick and easy ordering. I haven't installed the exhaust yet but is was packaged well with zero damage. It also arrived in 4 days... fast.
"Be nice to have had a discount code for the immediate "cash" payment." was my comment after I hurriedly placed the order.
After I placed the order I discovered a discount was available! It took several days and the assistance of "John" at Hottexhaust to apply the discount. The lesson is to slow down and make real sure to understand the ordering process.
I had replaced the catalytic converter several years ago with a decent one from another company. The car (2004 Scion xB) continued to run, now past 415,000 miles! This time I bought an OEM compatible unit containing extra precious metal catalyst. If you are going to the time and expense of replacing the catalytic converter, I suggest you pay extra for a premium one as your car may last longer than you imagine.
Got in 3 days. Fit better than stock
Communication via email was great.
Great easy check out and great chat service with taylor thank you ohhh and of course that great spring deal
Taylor the Support Operator is VERY Knowledgeable and very responsive. Definitely will come back to purchase more.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too