The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick and painless transaction. Great customer service via the online chat feature.
Great so far!
Quick delivery at a good price and free shipping with my order. Definitely will refer my car group friends to shop here.
Great product and great pricing..
Fast and easy
User friendly website and prompt response made shopping here easy and pleasurable. Parts arrived on time as promised. The only thing that could be better was if my phone number was put on the package so I could be called when the part arrived at the local drop off point but the tracking page kept me up to date on the delivery. Thanks.
Easy and straight forward to find and order my exhaust for my 1976, C3 Corvette.
I am more than happy with my purchase! The price was great, and shipping was beyond fast! I would definitely recommend hottexhaust.com to everyone I know!
Awesome, easy transaction! Order was a bit delayed from the manufacturer but emailed and got a quick reply thatvit was due into the warehouse within a few days. A day later, I had an email with shipping info and tracking number, and received it within two days! Excellent service! Will deal with again for sure!
Easy and excellent
Very good so far, product arrived quickly and undamaged, looks to be of good quality. I have not installed yet and will finish my review upon completion. At this point I am very satified.
Quick and easy,
Great coupon for signing up on website!
Great pricing and free shipping to Canada. I LOVE IT!
Easy Navigation, I like that. Shopped your price, it was fair. Easy shipping options. No currency conversion hassles.
Very helpful, shipping was 4 day's really good.
Thanks
So far, so good.
Good price. Great product for my 2016 toyota 5 runner TRD pro perfectly with no modifications
Taylor helped me out with confiming that this should be the right part for our car, had a bunch of dumm questions which he answered with the most patience, really grateful for that, hoping i will receive it soon and will have no issues installing it!
Box had been opened and taped back together. I emailed Hottexhaust to inform them but the only response I received was that they only send sealed packages and maybe UPS had opened it. There was a plastic bag with a garage door cable laying in the box so I know someone else had the box of exhaust before me. Rather disappointed that I would receive the package already opened.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too