The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
SIMPLY EXCELLANT-----easy system to place order---- 24 hour delivery...product as requested.
I had shopped all over the internet looking a great price on a mangaflow exhaust system. The folks at Hot Exhaust had the exact system for my 2003 GMC Sierra and price was phenomenal. The ordering was a snap and it arrived in record time. Can't wait to get it installed.
Perfect all the way!
Thanks
Quick and easy!
Perfect!
Thanks for the fathers day coupon. Great shipping. I ordered on Sunday evening and it was home waiting for me on Tues evening.
Straight forward, very user friendly
Can't wait to get these parts.
Appreciate all the help from sales staff! The website is easy to use. Other than frustrations with my bank card the transaction was simple.
The chat feature was very helpful. The price was very competitive. The product was of high quality. I would shop at this website again.
The service is really great!
I recommend w.o hesitation
The person who took my order was very helpful and worked with me to get father day discount but the cust.service that was suppose to update me with shipping and del was not very helpful
Amazing kit. Bought cat back for my 11 sonata 2.0t and have not been disappointed one bit. It's turning heads and everyone I've shown it too loves the look and tone of the exhaust.
As for the Hott Exhaust team. Very helpful staff. Will get the best price and will deliver with outstanding customer service. My go to for anything for my beauty. Thanks guys!
Thank you we are good to go.
The site seems a little glitch but it could be my wireless service.
Upon receiving the order it was delivered as expected, I know this is a 2 1/2 inch 68 Mustang kit going on a 68 Cougar, so I may experience some issues. Visually quality is above par for an out of the box exhaust. No shop in my area offers a mandrel bend exhaust and most of these custom shops were very close to the magna flow prices. At this point I am pleased with the overall quality but it has not been installed yet. I would like to expound on this comment after it is installed
Fit, finish, performance and sound excellent. Installation very easy.
Good prices in CAD, fast free shipping to my door, thanks..
Easy selection of products and quick check-out and a great price.
Customer service unresponsive.
Customer service says the part I ordered will fit my truck. I sure hope it does. Fits great. Easy install. Nice sound.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too