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CARiD

Overview

CARiD has a rating of 3.7 stars from 5,474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CARiD most frequently mention timely manner, military discount and auto parts. CARiD ranks 8th among Auto Parts sites.

service
953
value
761
shipping
790
returns
692
quality
676
This company responds to reviews on average within 2 days
How would you rate CARiD?
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Wyoming
1 review
0 helpful votes
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Headlamp Kit
May 1, 2025

We ordered a headlamp kit for our Ford truck. The lamp arrived in mint condition, but when my husband plugged in the wires and installed the headlight, it didn't work in our vehicle. We ordered the computer panel, which we now believe was the problem to begin with, and haven't yet been able to check the headlight. We will decided whether or not to return the headlight kit after seeing if the panel is the problem. We are really wishing the panel was included in the original kit we ordered, even if the price would have been a bit more.

Date of experience: April 21, 2025
Carid C. CARiD Rep
5 days ago

Dear Lisa,

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience and truly appreciate your support. We look forward to serving you again soon!

Sincerely,
Consumer Relations

South Carolina
1 review
0 helpful votes
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Beautiful
May 1, 2025

Have been looking for rims for quite awhile and finally found what I wanted for my 2007 Escalade. Put the order in and had some difficulty with my credit card company. Called the customer service number, spoke with Jarred and got it taken care of. Not only was the customer service exceptional, but the rims are beautiful! I received them within a week. I am very pleased with the quality of my he product and the service.

Date of experience: April 21, 2025
Carid C. CARiD Rep
5 days ago

Dear Jean,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best service possible.

Sincerely,
Consumer Relations

North Carolina
1 review
0 helpful votes
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Perfect fit, not the color I wanted
May 1, 2025

I was pretty sure when I ordered the mirror it was white. I ordered from this website because Amazon only had black ones. So I was excited to find one that matched the color of my car. However, the mirror that arrived is all black.

Date of experience: April 21, 2025
Carid C. CARiD Rep
5 days ago

Dear Destiny,

We apologize for the mix-up with your mirror color. Our team works hard to ensure we meet our customers' expectations, and we're sorry to hear we let you down. We also did not find any emails from you regarding your concerns. Please check your email for further details so we can assist you. Thank you for bringing this to our attention, and we hope to resolve this issue promptly.

Sincerely,
Consumer Relations

Oregon
1 review
0 helpful votes
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Great job
May 1, 2025

It was Great thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank

Date of experience: April 21, 2025
Carid C. CARiD Rep
5 days ago

Dear Joseph,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means the world to our team, and we look forward to serving you again in the future!

Sincerely,
Consumer Relations

Georgia
1 review
0 helpful votes
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Ford F 150 tail light
April 30, 2025

Ordered replacement tail light for F 150. Dealership quoted $ 1000 for OEM which is crazy. The aftermarket light I bought here looks exactly the same, perfect function. Also was delivered pronto no problems. Thank you

Date of experience: April 20, 2025
Carid C. CARiD Rep
6 days ago

Dear Robert,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again in the future!

Sincerely,
Consumer Relations

New Mexico
1 review
0 helpful votes
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Great fit RAV '25
May 1, 2025

It was a bit of a challenge installing seat covers, but with the included plastic tool and videos on YouTube had success completing the custom look. Very impressed how all seams lined up and the tight precise fit! Glad to have the safety feature of openings for air bags. Happy to see it resist spilled water on first outing.

Date of experience: April 17, 2025
Carid C. CARiD Rep
5 days ago

Dear Sarita,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

Maryland
1 review
0 helpful votes
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Insulation hood pad for 24 Corolla
April 27, 2025

Great Experience, Shipping wrap was excellent, even dressed for rain ---which it did. The seller answered all my questions, explaining key numbers in the serial number which identified my car is being made in the USA instead of Japan. The pad fit perfectly. I am happy. Thanks

Date of experience: April 17, 2025
Carid C. CARiD Rep
1 week ago

Dear Christopher,

Thank you for the detailed feedback! We’re thrilled everything fit perfectly and that our team helped you find exactly what you needed.

Sincerely,
Consumer Relations

Nevada
1 review
0 helpful votes
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First time buyer and no complaints
April 23, 2025

Ordered my first part for a job that I'd never done before (front fender replacement). Part came within a couple days and fit perfectly. All-in-all I can't complain since I saved hundreds. Will consider CarID in the future!

Date of experience: April 12, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Noah,

Welcome aboard! We're glad your first experience with us went so well and saved you money — we’ll be here anytime you need us again.

Thank you,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Seat covers
April 21, 2025

Hassle free. Retrieved my archived order from several years back and reordered the same. Did not open the box yet but if they are like the 1st ones i bought several years ago I see no problem. Quality was good just a bit difficult to fasten that strap under the seat LOL

Date of experience: April 11, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Jeff,

That’s awesome you came back for the same seat covers! Appreciate the heads-up on the strap—installing under the seat is always a fun challenge.

Thank you,
Consumer Relations

Georgia
1 review
0 helpful votes
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Very happy
May 3, 2025

CarID had exactly the headlights I needed. Placed my order, got confirmation and quick delivery. The info on the website listing was very helpful, including the video links. I will definitely be ordering from yall again. Thanks for doing such a good job.

Date of experience: April 23, 2025
Carid C. CARiD Rep
3 days ago

Dear Grant,

Thank you for the fantastic review! We really appreciate you taking the time to share your experience and look forward to serving you again soon. Please reach out anytime if you need anything.

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Fast, reliable, quality
May 5, 2025

Bought a hood for my 2004 Honda Accord. Exact product, fir perfect, no damage and fast delivery. Great price and quality. Couldn't think anymore highly of the service. Even got a courtesy call about the delivery times. Appreciate you guys.

Date of experience: April 25, 2025
Carid C. CARiD Rep
15 hours ago

Dear Jonathan,

Thank you so much for your enthusiastic review! It's deeply rewarding to know our products made a positive difference, and we look forward to continuing to support your needs. Your trust means everything to us.

Sincerely,
Consumer Relations

New York
1 review
0 helpful votes
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I had to call them four times and deal with the same exact answers of people saying give us 24-48 hours or however long they would say. Nobody ever called me back like they said and I always had to initiate. All of this was over the course of three weeks and only for two items.

Date of experience: April 9, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Sam,

We sincerely apologize for the frustrating experience you had with our customer service. It’s unacceptable that you had to call multiple times without receiving the follow-up you were promised. Your experience is important to us, and we are committed to making necessary changes to enhance our support for valued customers like you. Thank you for bringing this to our attention.

Sincerely,
Consumer Relations

Maryland
1 review
0 helpful votes
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Not a scam. Real Parts and Quick Delivery.
May 5, 2025

First I found my part online. Then I ordered it over the phone. I'm glad it came quickly and the part was cheap. Hopefully the part is good quality as it does look of good quality. I haven't installed the front engine mount into my 08 Nissan Quest just yet but I believe it will work well and last a while the part is clean from grease, and looks new. I will definitely remember this site in case I need other parts in the future.

Date of experience: April 25, 2025
Carid C. CARiD Rep
6 hours ago

Dear Fran,

Thank you so much for sharing your positive experience with us. It means a lot to know we were able to provide exactly what you needed, and we look forward to earning your trust with every order. Please feel free to reach out anytime—we’re always here to help.

Sincerely,
Consumer Relations

Virginia
2 reviews
0 helpful votes
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Helpful customer service
April 29, 2025

I used ApplePay for my purchase, but it apparently defaulted to an old address. Someone responded quickly on the customer service chat line and fixed the error easily. I also appreciate that they followed up with this survey to ensure I got my delivery.

Date of experience: April 19, 2025
Carid C. CARiD Rep
6 days ago

Dear Nick,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and appreciate your support. Your feedback motivates us to keep delivering the best service possible!

Sincerely,
Consumer Relations

Colorado
1 review
0 helpful votes
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Quick delivery
May 4, 2025

Fast and easy experience. I like how fast the delivery was and they're quick email responses. However, I did attempt to order more merchandise a hood insulator liner for $95. I almost purchased it until I noticed it was $399 for shipping. That was upsetting so I deleted my cart

Date of experience: April 24, 2025
Carid C. CARiD Rep
1 day ago

Dear Daniel,

Thank you for sharing such a positive experience with us. We're delighted to have exceeded your expectations and truly appreciate your support. We look forward to assisting you again in the near future!

Sincerely,
Consumer Relations

Texas
1 review
0 helpful votes
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New mirror, but...
April 26, 2025

I purchased a new passenger side mirror for my 2006 Nissan Frontier. My original mirror was damaged in a recent hail storm and the new one was easy to install and looks great. However, when I opened the box, one small piece of edging on the actual mirror was broken loose. It wasn't very noticeable and I was able to glue it back with some superglue. You can't tell at all and for the price it was well worth it. I would give this a 4.5 stars and will be ordering parts again as they have everything for my truck.

Date of experience: April 16, 2025
Carid C. CARiD Rep
1 week ago

Dear Mark,

Thank you for your detailed and thoughtful review. We’re glad the mirror worked out well overall and appreciate your resourcefulness and continued trust in us.

Thank you,
Consumer Relations

Illinois
1 review
0 helpful votes
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The lights are lovely and they were packaged very well, only a small problem with the fact there were no resistors included on the lights so for my panther car they hyperflash. Not a big deal, it can be fixed very easily, great site to order from!

Date of experience: April 20, 2025
Carid C. CARiD Rep
6 days ago

Dear Gabriel,

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

California
1 review
0 helpful votes
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Great company.
April 29, 2025

I had a very good experience ordering from CARID. Very good quality and it arrived quickly. The people were very. Very helpful finding out all of the information that I needed to make the purchase. Pleasant sales personal. I will buy from them again in the future. Lonnie Hyde.

Date of experience: April 19, 2025
Carid C. CARiD Rep
7 days ago

Dear Lonnie,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we look forward to serving you again soon!

Sincerely,
Consumer Relations

Nebraska
1 review
0 helpful votes
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Great! Packaged real good no damage.
April 20, 2025

Item was delivered a couple days earlier than projected. The side rails fit perfect on the pickup. My wife who is 5 foot 4 was thrilled to get them on her pickup because her old ones had rusted out and she had to go without them for a little over a week!

Date of experience: April 10, 2025
Carid C. CARiD Rep
2 weeks ago

Dear Daniel,

Thank you for sharing your experience! We're so glad to hear that the side rails fit perfectly and arrived ahead of schedule. It’s great to know your wife is happy with the new addition to her pickup. We really appreciate your feedback and hope to serve you again in the future!

Thank you,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Nice easy upgrade
April 18, 2025

I have looked at these dash covers for more than a year and finally ordered a set. It was packed very nicely and arrived when promised. I applied the covers that very day. It's a nice upgrade to my little motorhome.

Date of experience: April 8, 2025
Carid C. CARiD Rep
3 weeks ago

Dear Customer,

Thank you for sharing your experience! We're thrilled to hear that the dash covers were exactly what you were looking for and that they fit perfectly in your motorhome. We're glad to have been your trusted supplier for this product, and we appreciate your business! Enjoy the upgrade!

Sincerely,
Consumer Relations