Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great Communication and updates for a catalytic converter for a 35 year old VW Vanagon! Recently received with much gratitude...
Great my cat shipped fast and fit my exhaust, I would like a little bit cleaner mating surface on the flanges.
Seems to be well constructed with nice stainless steel, and good welds. The shipping was also fast and headache free.
I am happy with my experience with hotexhaust. The price was very attractive, no shipping or tax makes it even better. Just be prepared to wait 7-10 days. I was fine with it because I saved over $200
Upstream convertors arrived in just a few days and included all hardware needed - crush gaskets, studs and nuts. However, they were NOT a perfect OEM fit. The pipes inside both convertor outlets were longer than those on the factory cats I was replacing, resulting in the downstream cats not being able to fully seat into the upstream. I had to chamfer the edges of the pipe on the new cats, and pie cut/reduce the diameter of the downstream cats in order for them to mate correctly. Not a huge deal if you have the tools, but would be a show stopper if you didn't. Cats seem to be performing well. No more codes and truck passed inspection.
Third purchase from hottexhaust. Rapid service, exact products requested, fair pricing. What more could you want?
After the second failure of the catalytic converter on my 2015 Subaru Outback, the dealership said I was going to have to pay the full replacement price of $4500. 00! I purchased a cheap replacement from a different company, but as the old saying goes "You get what you pay for". The second time around, I chose Hottexhaust for my catalytic converter, and the difference was like night and day. The price was already a lot less than Subarus price, but I got a discount coupon as well. Theirs was more like the original OEM version, with the insulation and heat shields installed, and included all the hardware needed to complete the job. They kept me informed of the order and shipping status along the way. The install took less than 2 hours, and it fit perfectly. Needless to say, that I am very pleased with my experience with Hottexhaust!
Took a while to remove old exhaust, including cutting off a couple clamps with reciprocating saw… but all in all ok experience.
Y pipe back exhaust everything went together real easy total time maybe a hour with removing old system and let me tell you "WOW" the smooth mellow tone is something else would recommend this exhaust system 100 time's over thanks for building a great product
It was a pleasure to get a good deal on these cats, fast shipping and sales men where a pleasure to talk to, I will order from them again, thank you
I placed my order and received email later the next day saying the ETA is July 21?
And then this was my next email from the company ever since so I just wanna confirm the product is still being shipped right?
Had to modify the part for it to fit it passed smog thanks the sales guy was great will call to advise of issue
I paid for express shipping to receive in 1 to 4 days extra $122.00 for my converters finally came on day 6 and was told I will receive a full refund of the cost of shipment but as of other lies haven't received any thing after 7 days.
I never received my order idk how you can ask for a review when I never got a confirmation it was shipped or delivered or anything
Great experience dealing with the folks at Hottexhaust! Customer service was friendly and helpful when needed and even the free shipping option got the exhaust system to me in a very reasonable time. I would use them again if the need arises!
Good! Got my stuff fast shipping! I think I got a good deal on my catalitic converter will puchase more stuff soon.
Ordered product through website.
Had the exact part needed for my van
Very reasonable price Processing order was easy
Arrived on expected date
No issues
The representative was invaluable in identifying the correct part. I was disappointed that the catalytic converter didn't arrive with the manifold gasket.
Kept me informed of delivery process, was delivered on time, and package was in good condition when received.
I am pleased with the prompt delivery of the catalytic converter. Amazed it made it safely to delivery. California has problems with catalytic converters being stolen from under the cars when they are parked. So happy it made it safely here. Will take to shop for welding on the vehicle before taking for smog test, Thank you for you excellent service. Finding a good price on CARB compliant catalytic converters for the state of California is challenging. Hottexhaust helped ease a bit of the pain due to costs for a device to comply with California. CARB.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members