Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo
Great fast service with the best pricing!
I highly recommend.
Good website and good selection and fast shipping.
Parts were all in stock, and good pricing
Website was easy to use, the 20% off coupon won my buisness for sure. Muffler arrived a day early and packaged well, will hopefully be installing the muffler tomorrow.
Super pleased with this exhaust system. Installation was straightforward and smooth.
Hot exhaust shipped same day it was ordered.
Muffler has scratches and dented, catalytic converter has dent in canister. Needs better packaging for 1500.00 Part. I expect it to be undamaged
I am very pleased, very quick happy with the delivery thanks..
My order came fast (expedited)! Unfortunately I ordered wrong one (my fault). Customer service has been extremely quick and helpful assisting me with getting the correct part. Not to mention their prices are comparable if not better than the other online part stores. Thanks to
John Grohovaz!
Fast and accurate service.>…………………………….l>……………………………
Easy transaction. The catalytic converter is very well made
This came quick within a couple of days and had it installed the following day, it was quick and easy.
The fit was very good, had the studs pressed in, would have been nice to have had the nuts with it. Other then that, easy install.
I received my order very quickly, within 2 days. Using the website was also easy and I was able to get the right part for my car.
Great fit for my son's Rabbit...we are very satisfied!
Don't do business with them customer service is non existent and excuses are a staple. IO mistakenly ordered the wrong part and it took almost 3 weeks and numerous phone calls between HOTT EXHAUST and MAGNAFLOW to get a RMA. AND BUYER BEWARE THEY CHARGE A 25% RESTOCKING FEE. Magnaflow is by far the most expensive parts I have bought and you would think they would have better customer service but all I got was the run around
Order two catalytic converters. Process was easy, shipping was efficient and verification process was great to ensure delivery and service.
I've used this company twice and the prices and processing are the best.
I got a magnaflow for 18 Ram Hemi 6.4 and was originally going to go with a full cat back, so I went with the muffler direct replacement system, super easy install less than an hour, and I'm thrilled with the quality and sound, not to loud... just right. Not to mention I saved $800. Going this way. Very happy.
Got them On Thank You! One of the bolts was Bad? I get a New one! And it's a perfect fit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members