The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Very pleasant
Thank you for the coupon and all the directions with the ordering process.
Nice product and good price
Easy website to navigate and great deals!
Hot Exhaust provided me with a coupon code that discounted the price by 25%!
I scoured the internet for the best price but Hot Exhaust was the best price.Shiiping took 2 business days to my residence.
I would purchase again from Hot Exhaust again!
It was easy!
Awesome great deal for a great product
My experience with talking to your representative was very helpful in getting the right Cat converter. The other company did not have the right Cat and had no answer for me. Upon receiving the Cat. I checked and found the outlet pipe too big to match the system. I had to cut the old Cat pipe and use it as a sleeve to slip the Cat pipe over. Now I will have to weld that joint. At least it will be usable but I had to cut the new Cat pipe slightly to accomplish. This may give the manufacturer an excuse to void the warranty. It also was not as pictured. It Is a round Cat.
Hottexhaust delivery was on time and priced competitively again. I've been a customer for almost 10 years and never been disappointed.
Easy to order!
Shopping for the exhaust I needed was extremely easy,and Taylor was very helpful.
Thanks for getting me to what I need to purchase right away without distractions
Quick response easy to deal with Product fit perfectly quick delivery
Very easy to navigate to my vehicle.
Prices and coupons should indicate Canadian or US dollars and should specify up front that the coupons are only good for USD.
Website is easy and chat is quick and very informational. Thank you
Arrived in a timely fashion and it fit.
Great deal!
Great products and fast delivery.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too