Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I feel like performance parts never go on sale, so this is incredible.
The parts showed up super quick. I ordered them on a Saturday and they showed up the following Wednesday! I'm super happy and impressed with this whole experience. My ride and I thank you.
Easy ordering process, and chat function is very nice.
Nice to use website
Easy order
Tyler assistance was much appreciated
The website is simple and organized. Delivery was very fast.
Fast and easy, helped with exact fitting plus I have installed it and works great too! No check engine lights!
Happened in on a sale. Great price. System fit about 97%. Installer had to make a few adjustments. Sounds good, not too loud.
Experience was excellent
Very fast service and delivery. My only disappointment was that Visa charged an international fee.
Aok so far
Good price thanks for the coupon
Customer service was excellent. The coupon was just what i needed to make up my mind. Thanks. The part i received was the right one and is already installed.
Taylor was great, but the checkout process was a little hairy!
I ordered the one for my 2016 F-150 5.0 L extended cab but it appears that I am missing the pipe with the flange that connects to the converter pipe.
Thanks, hope it will sound as good as the price was
So far very easy to navigate and order. Received order fast. Everything spot on.
Communication is not the greatest. I was not informed that my item was on backorder. I received a confirmation of acceptance & then silence for over a week.
Very helpful service whenever I called about questions on the exhaust they had all the correct answers
Had very good service and speedy shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members