Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you so much to Taylor on your Customer Service Team for making this a very pleasant experience in auto repairs...Have a great weekend! 11/30/2017 Update: We just received the order but it is missing bolts and gaskets...WHAT HAPPENED?
Excellent, fast, great customer service and the best deal on the internet, not even Amazon or ebay could come close to beating your price.
Taylor chat with me and answered all my questions. He even provided the 25% coupon so I didn't need to fumble thru my emails to find it. Excellent customer service, Taylor! Happy Thanksgiving!
Quick delivery of the product I needed.
You are the only one out o hundreds of people that I tried calling for that part for weeks that really helped me
Fast and what I ordered.
Thank you!
Great product! Great site.
My original cat was still good after 250 thousand miles but the flex pipe had broken. Since the original system is stainless I did not want to put in the standard flex pipe that tends to only last a couple years here. I purchased this one because it was all stainless and I hoped for a bit of improvement in efficiency. The replacement installed very well and was only missing a threaded nut on the hangar bracket that I replaced with another one. I believe the engine runs smoother. This seems to be a very good value so far I am pleased. Shipping was via FedEx and that did not go well causing a couple days delay.
Excellent customer service from Taylor
Awesome! Make sure to use a discount code. Saved me over $200.
Ordering the product was easy, when shipment arrived the box was opened unsure as to why there was no strapping on it to ensure that it stayed closed, wasn't pleased with this haven't had the chance to inventory the system yet. I will be doing this sometime in the next week.
Quick shipping once the order was filled. Package was opened at some point during shipping, but all parts appear to be there, will know for sure when I attempt the install this weekend.
Great prices. Easy to use website
Thank you Taylor! Your online support makes a big difference
Keep up the good work, love you guys
Great response time via e-mail!
Taylor was fast and gave me an awesome discount on a magna flow exhaust for my ecoboost mustang. I'll be posting a review on a forum once I get the exhaust.
Easy to navigate website, Great savings, Prompt shipping and packed like a company that takes pride in their product.
Great prices and easy to use site. Disappointed that my request for "no signature required for delivery"required follow up.
Great service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members