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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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I have not received it. I have spoken to USPS, UPS and Fed Ex, no one has seen it thus far. Please advise on what to do next. Your assistance is greatly appreciated.
My friend has GG on her phone and she accidentally laid her phone on top of her car while loading up. She drove off and her phone clattered to the pavement! She was horrified! When she picked it up, she discovered there was not one scratch on her screen!
Long story short; we are now a family of GG users! You can't get much better endorsement than that!
My original screen saver was scratched soon after I purchased it. I immediately used my warranty to order a new one and received it quickly.
I've been using GadgetGuard since I got my new phone, and it is wonderful! Every so often, something will happen that would damage my screen, and the guard takes all of the damage. Naturally, the guard itself can crack, but that's what the warranty is for! They replace it quickly and it adheres easily to the screen. I love this product and plan to keep using it forever!
Every time it chips, cracks, shatters, it's gadget guard, not my phone! Good investment! I use the gadget guard in place of a case and it's awesome!
I like the products that gadget guard produces. The only thing I would say is that I don't like the liquid screen protector. A lady sold it to me and told me that I can drop my phone without it cracking and I read the product description and it's meant for not getting scratches.
The screen protector does not fully adhere to the top and bottom of the phone. For the most part it still protects the screen. Gadget Guard was kind enough to replace the defective screen protector.
Easy shipping and great installation. The instruction and helpful tips where all useful also the stick on tabs for the installation left my screen flawless.
Thank you so much.
I have had to replace my screen guard 3-4 times in the last 3 years. It is nice that the company has a (phone)life guarantee... but after having to pay shipping every time ends up costly. Especially that it has gone up $2 since my last replacement. In my experience, shipping should be free since I have now paid nearly $30 in replacement fees. I am careful with my phone. Not sure why the guard always seems to crack. It is a way to continue to make more money? If it cracks once more, I am done.
Keep these on my phone al the time, seems to protect well, have had my phone 2 years and the screen is still in great shape, and I attribute that directly to the screeen protector always being there. It is clear and has no screen distortion, no ddrag on the glass, can still play my games, highly recommend
This is the third screen protector I ordered, since the beginning it never fit to my iPhone X properly. Within 2 days to a week time after installing the screen protector it show some air gap and after few months it starts to crack, so I have to order another one.
After receiving the first one already broken in the mail, I had another one sent to me and this one is perfect. I'm happy with this product.
So happy to receive my new screen saver so quickly. Thank you Gadget Guard for your prompt service. I definitely tell all my friends about our great service.
After over a year with my gadgetguard glass on my Iphone8 - I dropped my phone in late June cracking the protective glass. I went into AT&T to purchase anew one and they reminded me of the warranty. I contacted gadgetguard and they shipped me a new one for the cost of shipping. Lo and behold I drop it again early November and contacted gadgetguard again and they sent me another new one for shipping cost only. They stand behind their warranty and if I can stop dropping my phone I wouldn't have to bother them anymore- FYI my husband still has his original- when we purchased the new iPhones in early 2018.
Excellent company. Great warranty. I am finding however that the glass chips pretty easy. My wife had hers installed at Rogers and hers seems to be coming off at the sides, like the adhesion is weakening. Mine seemed good for the first one, it was my fault that I cracked it. The second and third time I'm not sure how it chipped.
The most reliable purchase I've made in a long time. They are always good on sending replacements if u happen to break the screen protector.
Wodnerful Item. Use it for all iphones in our family. Easy to get replacements and lastes a long time even with kids phones.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members