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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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I never buy another brand. Every watch and phone is protected with Gadgetguard. The replacement process, if needed, is seamless.
This is a great item for careless bubble fingers like me! It may not happen often but when it does I'm glad it's replaceable! Thank you gadget guard
I've had this screen protector twice b4 and never had an issue. This screen does not stick properly to my phone and bubbles pop up from out of nowhere. I'm not happy with this purchase. And I really like this screen protector.
I wish I had known about liquid glass sooner, it is amazing. Before this I had gotten a crack in my screen and it was unrepairable and led to my phone not working. Since I've had liquid glass I have not had any issues or scratches. I would highly recommend this product to anyone
This has been the best guard ever. Anytime it chips or cracks, I log on and get a free replacement. My screen is never the thing that cracks. As promised.
This is a great quality product. I love the warranty on it and the website is super easy to file a claim on - all you pay is for shipping. I would recommend this product to anyone! A+
Always top rate service and fast shipping. Great company to work with. No hassle with reordering with warranty claims. Satisfied customer!
I put it on and it saves me buying a new phone if i drop it. It doesn't take long. The instructions are right in the package. Never have i had to overpay. Now that i got this certain thing insured from my U.S. Cellular i won't ever have to pay fourty four dollars again. Yay, even the wife likes it.
Drop me once, or drop me twice! Because with Gadgetguard Protection things always turnout nice! And for those who think a Bare Gadget will Suffice, You'll soon have to pay with a pretty Hefty Price!
Love these screen protectors and the warranty! Durable and easy to put on the phone. Even getting the replacement is quick and seamless!
My iPhone XR screen protector cracked and I requested a replacement. It arrived in a day or two. I am delighted.
Gadget Guard is a great company and I love their screen protectors. I have used them for 5 years now and have been saved multiple times from a broken screen. Before them, I had replaced three iPhone screens.
When I bought the new iPhone XS MAX, I had to get a new screen protector. I upgraded to the second to the top. It was my fault, but I didn't put the screen protector on correctly. Reaching out to customer service, I let them know my situation and asked if they wouldn't mind taking one for the team and sending me a new one without me paying for shipping and they obliged. I was stoked. When the new one arrived in the mail, it was not the rounded corners as I had previously purchased. I'm not giving them a bad review, because their product works and they did seem to try and make it right. However; I'm not even using the screen that was sent, I'd rather pay for shipping and get the much more upgraded version than one of original models that have sharper edges. It is what it is. Could have been much worse in the long run... Trying to keep thinking optimistically.
Gadgetguards website is easy to use and their product is even better. I will never have a phone that doesn't have a gadgetguard on it.
They are honest on providing a replacement protector for your device. My screen has not broke with the protector on.
Glass screen protectors are worth the extra cost. Would not purchase through gadgetguard again though. Warranty replacement prices keep going up. Highly recommend Zagg instead, their prices stay consistent.
It has worked great and provided outstanding protection. You don't notice the protective screen and it absorbed a few hits that may have cracked the screening. Replaced after 18 months.
Gadget guard is my go to. Great customer service. By far better product then other brands. Very satisfied customer for several years now. They go on easier then other brands and no bubbles to smooth out
I do have a constructive criticism; and request a response. My wife & I have Samsung Galaxy S9+ phones. We have replaced the screen protectors on both devices. We have had to visit the ATT Store where we purchased the phones for assistance. It is extremely difficult to get the protector to adhere to the screen because the screen has a curved glass. As a result, air bubbles are present. The techs at the stores are aware of the problem and have tried different techniques to achieve limited success. Have you worked with the manufacturer to explore/fix the problem?
We had 5 of these on everyone's RX Iphone and in less than 6 months all had cracked or chip around the edge. Paying shipping of $8 on each one really stinks and I was told by AT&T they had life time warranty but gadgetguard shows only warrantied until 2020 barley 2 years plus $8 for each one shipped to you- DONT DO THIS! WORST!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members