From You FlowersReviews 147,038

Hello, I received this bouquet of 50 roses today. It doesn't look fresh and they refuse to refund us the full amount of money.

I ordered flowers from FromYouFlowers on August 1st for National Girlfriend Day, and not only did they not arrive on time, but we had to wait two extra days just to receive anything at all. Every time we called to ask where the flowers were, we were told they were "on the way" — which clearly wasn't true. Finally, on August 3rd, after more follow-up calls, they arrived… but they were the wrong arrangement. This wasn't just about flowers — I'm currently serving overseas in the U.S. Army, and this was a small but meaningful way to let my girlfriend know I'm thinking of her. They completely dropped the ball and ruined that moment. Sadly, this isn't even the first time I've had a bad experience with them. On her birthday, I paid extra for early delivery, and it still didn't show up on time. I won't be ordering from FromYouFlowers again. If you're looking to send something special, skip the stress and go with your local florist — at least they care about doing things right.

I ordered a deluxe bouquet and paid extra. First the delivery was late, and then the recipient sent me a picture of the bouquet and it was multiple times smaller than the one I paid for and they were the wrong flowers! I would not recommend at all.

I wanted to send my grandma flowers for mothers day. They did not arrive by 5pm so I called as they had delivery till 7pm, they promised they would be delivered by 7pm. I found the next day they were not delivered. I was upset but decided to give them another try and called them again, again they 'guaranteed' they would be delivered the day after, and again I called at 5pm and again they promised and again they failed. NEVER EVER! AGAIN!

I ordered flowers for my mother, and although they had been sitting in my town since Friday, they didn't arrive until today. By the time they got here, the tulips were completely dead—no water, no ice packs, nothing to keep them fresh. When I contacted customer service, they initially only offered a 30% refund, which was unacceptable. I had to push for a full refund before they finally "looked into it" and agreed. Disappointed is an understatement. No real apology, no solution—just poor service all around. I won't be ordering from them again

We order flower for funeral at church. Received order doesn't look like what displace on my order. Flowers are not fresh and look very poor quality. Here is what i order and what i received. I am very disappointed with your service. I displaced proof of purchase and what i received in photos.

Do not waste your money on this fraudelent company. I bought a funeral bouquet and it never got delivered and all they could say was "I apologize".

It is very risky to order flowers from From You Flowers, especially if they are meant for someone important to you. I ordered flowers a week in advance for my wedding anniversary. On the evening of the delivery date, I received a notice stating that the flowers had been delivered, but no delivery had actually occurred. When I called customer service, the representative said that it seemed the flowers had not been delivered and assured me they would arrive the next day. Although I requested a full refund, which was granted, there was no apology offered. I also inquired about the carrier used for delivery so I could track the order myself, but they refused to disclose any information about the delivery process.

Extremely disappointed with my experience with For you flowers. I ordered flowers that never arrived, and the customer service was awfull.
Despite numerous calls and promises of 'tomorrow' delivery, the flowers never showed up. The lack of accountability and transparency was staggering.
Unfortunately, I'm still waiting to see if I'll even receive a refund. The constant runaround and lies have ensured that I will never be ordering from this company again.
If you value your time and money, I would strongly advise against using From you flowers

The worst flowers ever delivered. This is a scam, wast of money. Never use this place.
In addition, I paid 2.99 extra to have it delivered by noon. The trash flowers were delivered after 7 pm.

Thought my partner will get surprised, but I'm the one who got surprised. Flowers were ugly as $#*!! I ordered and paid the Premium but what she gotten were left over flower! You guys are scam! Ratings would be -*******

First time order placed, got cancelled due to remote location. Fine, i got my refund and went elsewhere. Figured i will give them a second chance this past week. Delivery date was for Saturday, came to work Monday with VM that delivery was not made due to remote location! Never again i will use them. Worst flower service ever.

They took the money and they didn't deliver the flowers.
Very bad service...

8/15/2024 Review on Fromyouflowers.com. Ordered funeral flowers, the day before. They promised delivery next day by 1 pm. I verified the time. They assured me they would be delivered on time. Service was at 4 pm. At 3:45 I called asking where the flowers were. She said they couldn't deliver even though their website tracking said flowers were out for delivery. These agents lie. One said they never made the arrangement. A second said the delivery guy can't make it. They wanted to make a substitution & deliver the next day. What good was that. Never buy from any online florists like them. The prices are cheap, but you'll never get your flowers on time if at all. Never again!

On July 3 I ordered flowers for my daughters 50th birthday.(a once in a lifetime event).I added the additional cost for guaranteed delivery for July 5th.
July 5 comes and goes no delivery. On July 6 I began to get emails. Stated that the delivery could not be filled due to the fact that they had no florists in the area of the delivery. Buffalo NY. Also stated its because it was a "remote" area...Buffalo is the second largest city in NY state.I called. Was told the delivery would then be on the 8th.3 days after her birthday. And my guaranteed delivery fee would be refunded.After 12 phone calls and 27 emails later. And many many excuses as to why the arrangement has not been delivered. Always stating that the following day it would be delivered This happened from the 6-10 of July. Always rude and inpatient with me when I inquired what the issue was with my order.
Finally I just gave up and requested a full refund.
So for 8 days and several hours of my time. With stress and disappointment. I'm left with no arrangement for my daughter's 50th birthday!
Beware!

I've been very satisfied with the quality and variety of selections. Everyone to whom I've sent items from this merchant has had rave reviews. There has only been one customer service issue, but it was satisfactorily resolved.