website thubmnail of waistshaperz
How would you rate waistshaperz?
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California
1 review
1 helpful vote
Follow Stella A.
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Ugh just ugh!
June 17, 2018

My friend turned me on to waistshapers. She said they would help me with my posture and to help me smooth things out. Found this website. Figured I couldnt get a better deal than 2 for 1. Shipping said it would be 4-7 days to process then 7-10 for shipping. Cool. No problem. 2 months later I still havent received a tracking number or shipping email. Got in contact with them and they claimed (4 different times) that their shipment hasnt arrived and they would expedite it right away. Almost 3 months later I finally got my package. They are in great shape and good quality. But wayyyyyy too small. I ordered a 2x which I went by the size chart but it looks like a Small. I showed my friend them and she said they were way too small to be the right size. They said Id have to ship it back within 7 days of THE DAY THEY SHIPPED IT! When it arrived it was 11 days and I couldnt do anything. They also dont allow refunds, only exchanges. So yeah, stay away if you have curves.

Date of experience: June 17, 2018
Canada
2 reviews
6 helpful votes
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HUGE SCAM
November 6, 2018

Have been waiting 4 months for my order. They keep telling me they are out of stock of the item I paid for and offering me other things for the same price. I want what I ordered, they responded that they do not do refunds and will let me know when the items I ordered come back into stock! Huge scam. If they didnt have the item in the first place it shouldnt have been sold to me on the website in the first place.

Date of experience: November 6, 2018
North Carolina
1 review
0 helpful votes
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Order two got one
June 23, 2020

I ordered two because they were having a buy one get one special. It took me 5 months to get just one and haven't received the other one I ordered. NEVER AGAIN!

Date of experience: June 23, 2020
North Carolina
1 review
4 helpful votes
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I made a purchase in May of this year and I never received my order! Apparently it has been sold Out! I requested another product and apparently it was sold out too! Tried to return it and they said all sales are Final! Which I was not aware of, the site does not state that! This Company has poor Customer Service and is nothing but a $#*!ing scam! So I am out of 70 dollars. I called no answer. BE AWARE DON'T BUT FROM RHIS COMPANY!

Date of experience: July 22, 2018
Oregon
1 review
1 helpful vote
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Sizing is wayyyy off
November 11, 2019

I ordered mine last year when I was around 190lbs. According to the chart I should order a 3x
Which for me sounded nuts cuz I'm usually xl in things.
No joke the 3xl fits like a m/L item. Like how can that fit someone who is 190lbs. So it sat in my dresser for a year. I tried it on today cuz I'm now 176lbs and guess what I had to do witchcraft to get it on. And according to the chart At 176 I should be ordering an xl. I can't image how I'd fit an xl when the 3x barely got on. I about made a deal with the devil to get it on! Really nice quality though but someone messed up with sizing big time.
I got mine unlike some new reviews but maybe because of people being pissed they went mia.
They have such a horrible return policy.

Date of experience: November 10, 2019
GB
1 review
2 helpful votes
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It took 2 months for the product to arrive, within that time I had contacted their customer service and been told that they were waiting for a shipment. Following this another 3 weeks went by with no contact or offer of information or attempt at compensation by the company from them, I decided to be patient. Eventually an email came through from DHL letting me know I owed them £24 for customs and VAT, the cost of he original product was £68. I could neither afford the product nor the customs duty but was very excited at the purchase nevertheless. The company had offered no readily available information about shipping and customs during the purchase and refused to allow the product to be returned. On arrival I was still excited to receive it, tried it on straight away and it did absolutely nothing! Despite taking advice from their sales team before I bought it the thing is completely ineffective. Additionally, the seam came apart immediately on the crotch where there was no strain whatsoever on the material. So it was either just crap or faulty. Either way, once again the company was wholly unhelpful refusing to allow a product return or any alternative - like it or lump it. So upset!

Date of experience: July 25, 2017
Canada
1 review
2 helpful votes
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Long story short, I purchased, it came broken, told to buy a replacement for a low low US price of 60 dollars (? Could have been more), when I argued they asked for my measurements, in which I gave, they responded saying I should have ordered 3 sizes bigger. When they stopped answering me I went to social media, where they promptly banned me from commenting. STAY THE HELL AWAY FROM THIS DISGUSTING BUSINESS

Date of experience: March 22, 2018
Washington
1 review
0 helpful votes
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I order 2 items on Dec 28th, they took my money, sent me an email stating my order will ship in 7 to 10 days and never received a damn thing. After 3 weeks I called only to be told they didnt have the items I order and could not tell me when I would get them. I tried to cancel my order only to be told they dont refund or cancel orders. I pointed out they took my money for products they dont have and the very RUDE Rep told me there is nothing they can do and hung up on me! What kind of Business takes payment for items they dont have and doesn't even bother telling the Customer that they dont have it? Then sticks it to the Customer even more by telling them too bad we wont give you your money back? I have filed a Complaint on the BBB and with the Attorney General.

Date of experience: January 18, 2019
California
1 review
3 helpful votes
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SCAM
October 25, 2019

This website is a SCAM! It's October 24 and I placed my order on August 30. When I first emailed them they took forever to answer me back saying they were out of stock and that it would ship when they received the order. Come to find out they blocked my email! I reached out on Instagram and they kept telling me the same thing that their shipment would come in 10 days and when I followed up 2 weeks later they said the same thing. Then they blocked me AGAIN. Wish I came to read these reviews before I purchased from this CRAPPY LIEING CITE. I hope I can stop someone from purchasing from them.

Date of experience: October 24, 2019
AE
1 review
2 helpful votes
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SCAM SCAM SCAM SCAM
August 28, 2019

I placed my order on 28 July and i am still waiting for my order. I reached out to them by emails and phone where i had an answering machine already full of messages. The only answer i am receiving is that they had delays with their shipments!
Please DON'T WAIST YOUR MONEY ON THESE PEOPLE!

Date of experience: August 28, 2019
California
1 review
2 helpful votes
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Last time I ordered everything was smooth. This time around, horrible. Sent an email, delivery failed. Called, no answer sounded disconnected. DO NOT BUY FROM HERE!

Date of experience: October 8, 2019
Florida
1 review
0 helpful votes
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SCAM SCAM SCAM SCAM!
August 15, 2019

WARNING! DO NOT BUY FROM THIS SITE! I HAVE BEEN WAITING ON MY ORDER FOR ALMOST 4 MONTHS! I HAVE REACHED OUT TO THEM SEVERAL TIMES THROUGH EMAIL AND THROUGH THE CHAT ON THE WEBSITE. ALL THEY HAVE TO SAY IS THAT THE SHIPMENT IS STUCK IN CUSTOMS AND I CAN NOT GET A REFUND OR EVEN EXCHANGE FOR SOMETHING ELSE IN STOCK. THIS IS TRULY A JOKE! I PURCHASED THROUGH PAYPAL, HOPEFULLY, SOMETHING CAN BE DONE.

Date of experience: August 14, 2019
Arkansas
1 review
0 helpful votes
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Just Horrible
April 23, 2019

I would post a picture of the items I purchased but I still have not received anything.
Do not purchase unless you like waiting weeks and weeks for your items to come in.

Date of experience: April 22, 2019
North Carolina
1 review
1 helpful vote
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A TOTAL SCAM! RIP OFFS
January 7, 2020

I made an order back in November 2019 in the amount of $120! I NEVER received my order nor did i get a refund from this company. I called the 1-800 number no one ever answered. This company is a totall SCAM, i wish i had read the reviews prior to ordering. I will be reporting this company to the BBB ASAP and I encourage other victims to do the same. This company needs to be shut down and exposed for the crooks they are!

Date of experience: January 7, 2020
Australia
1 review
0 helpful votes
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Scammers
July 30, 2019

Stay away from this company! They take your money, never deliver and then block you from social media so you don't make negative comments... SCAMMERS!

Date of experience: July 30, 2019
North Carolina
1 review
2 helpful votes
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These people are ridiculous. My wife paid $85 for a waistshaper, then did not receive it after 2 weeks. She called them and they said the one she ordered online was actually not in stock, and they don't know when it will become available. My wife asked for a refund and these fools said no refunds or exchanges. DO NOT BUY ANYTHING FROM THEM.

Date of experience: September 7, 2018
Illinois
1 review
0 helpful votes
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Beware of this company
August 22, 2019

I ordered 7/25/19 still to this day I have not received anything. They have no communication and offer no refunds. Look at their policies before ordering. And my suggestion is to look somewhere else

+7
Date of experience: August 22, 2019
AE
1 review
1 helpful vote
Follow Kheezran y.
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I placed my order on 23rd April and from this time I have send several email and when I get annoyed they block me no one talking like human it's only system generated reply they took my money for nothing I don't have any idea but I wish I can do something about these Cheating company please please don't waste your money here

Date of experience: May 15, 2019
California
1 review
1 helpful vote
Follow Gabriella G.
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I placed an order on 2/3/20 and have not received my order or a response to the 10 emails I sent asking for help and or status! No customer service, completely inexcusable!

Date of experience: April 9, 2020
Illinois
1 review
3 helpful votes
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It's a scam.
March 7, 2018

Purchased a nude waist trainer on black Friday. When I first bought my waist trainer, I did not receive any emails of the product being shipped until I gave them a call. This was about 14 days later. I called but they had me on hold for at least 40 min. So instead, I used their chat and they luckily responded. After I complained, customer service finally gave me an update and stated that my waist trainer was getting shipped. About a week later I finally received my package. To be honest, I've never used a waist trainer so I thought it was okay. Only thing was that it had a chemical/rubbery smell to it.

It's been about 2.5 months since I've purchased this item. As I put it on, the top and bottom of the waist trainer wrinkle more than they should. It did not do this the first month. I also noticed that the steal rods aren't placed where they should be. Compared to other waist trainers, these steal rods are randomly placed around the waist trainer in a way that does not make sense. Don't let the "40% off your order" fool you. Save your money. I disliked this item so much that I took the time to write a review about it! I regret not reading other reviews based on this item and that's exactly what I will be doing for the next waist trainer that I purchase.

Date of experience: March 6, 2018

Overview

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 37th among Corsets sites.

service
15
value
13
shipping
12
returns
11
quality
10