website thubmnail of waistshaperz
How would you rate waistshaperz?
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Michigan
1 review
1 helpful vote
Follow Emily R.
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After FOUR mos of waiting for my order since January, not even half the items showed up in a beat up package. They refuse to respond to messages about refunding my money. They have sat there with my money and I have waited long enough. Do not order from them!

Date of experience: May 19, 2020
California
1 review
1 helpful vote
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Can't get a hold of anyone in customer service. They will promote a sale and trick you into purchasing and not deliver the item you got on sale. Bait and switch. So many better places to purchase from. This business is run terribly.

Date of experience: November 20, 2020
Minnesota
1 review
1 helpful vote
Follow Emily L.
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The worst company to ever be created!
No response at all, phone number is fake. Can it return or cancel the order. Says I will have my product in 5-7 days it's been going on 4 weeks have not received anything. Tried contacting them numerous times and still no response at all. Not one email has been responded too. This is unreal. $90 bucks for a waist trainer. And no response and not delivered.
Have to call my bank and claim fraud. How is this company even up?!

Date of experience: February 22, 2022
Pennsylvania
1 review
0 helpful votes
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Waistshaperz sucks
June 4, 2020

Ordered February 2. Spent $80. Never received anything. Reached out MULTIPLE TIMES (5-10)... heard back twice saying it was coming/delayed and they NEVER addressed anything about my questions regarding a refund.

This was before the pandemic even started in the area.

I also saw multiple reviews and complaints filed with the Better Business Bureau regarding the same matters. This company is defrauding everyone.

Y'all ain't $#*! for that, forreal.

$#*!ing sickening.

Date of experience: June 3, 2020
Colorado
1 review
0 helpful votes
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Exchange!
June 20, 2022

I returned my waist shaper for a different size. Paid for return postage. No exchange was ever mailed back to me! I emailed several times with order number, the reason for exchange, and the new size I wanted. No reply!

Date of experience: June 20, 2022
California
1 review
0 helpful votes
Follow Desiree G.
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Ridiculous if i could pick a negative star i would i ordered from them june 2019 and never received my order i contact them they gave me the standard message if they responded back and i tried all kinds of ways to contact them nothing and come to find out they blocked me from Instagram for dm them, what do they expect they would hear from someone who already paid thier money for thier product, it didnt take them a year to take that, till to this day im still waiting...

Date of experience: May 24, 2020
Virginia
2 reviews
1 helpful vote
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This company is a scam and we are letting them
September 15, 2021

I ordered for 2 items, received only one but came is the wrong size on every level. I returned the item and the second one still not received! I paid with Klarna and they stopped the payment only to resume the payment again. I had to contact Klarna to stop payment since they promised to investigate more. This company is a scam and they are winning taking innocent people's hard earned! I'm pissed

Date of experience: September 14, 2021
Florida
1 review
0 helpful votes
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FRAUDULENT COMPANY
July 27, 2021

I would give a "0" if I had the option. I purchased two items and they were never shipped and delivered to me. I have tried contacting the company and I only get a robo message saying there was a delay. It has been a year now and never received my product! This company took my money and never provided my merchandise! Buyer be ware when purchasing from this scam of a company!

Date of experience: July 27, 2021
Arizona
1 review
0 helpful votes
Follow Trisha T.
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ZERO customer service!
September 25, 2020

So I placed an order. A MONTH goes by and nothing arrived. Not even a shipping notification. The only way to communicate with customer service is via email. Emailed 3 times and nothing. Do you even exist? I put in my order number under the option on the website to search for an order and it says it doesn't exist? Wow. If I paid for what I ordered I will have my bank reverse the charges. DON'T ORDER ANYTHING FROM WAISTSHAPERZ! Beware!

Date of experience: September 25, 2020
Canada
1 review
0 helpful votes
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Zero stars!
May 21, 2020

My last order was placed in April 2019, after converting Canadian to US it cost almost $200. I've emailed several times, they completely lack customer service. I got one generic email and no response since. It's not right for a company to treat customers this way and take my hard-earned money to getnothing in return. Such a rip-off. DON'T BUY FROM WAISTSHAPERZ!

Date of experience: May 20, 2020
Michigan
1 review
2 helpful votes
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Horrible
May 4, 2019

I placed my order April 2 2019 waited the 10 days for my confirmation numbers and tracking didn't receive anything I've called emailed and they keep giving me some bull crap story asked for a refund they say they only do returns. What am I going to return or exchange if I don't have an item. They say we are waiting shipment but why are you guys still holding sales if you have no product

Date of experience: May 4, 2019
Alaska
1 review
0 helpful votes
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Scam
August 23, 2022

I ordered a product May 18th, received it June 6th, returned it June 8th for an exchange. I have heard nothing back. 4 emails have gone unanswered. I have been hung up on 8 times & promised a call back that never came. This is fraud. They have my money & the product I paid for. I'm pursuing this with my bank, the States Attorney Office & the BBB.

Date of experience: August 23, 2022
Pennsylvania
1 review
2 helpful votes
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Fraud!
February 4, 2020

Same issue ordered in December 2019 And never received the product that I ordered. After many attempts to get status updates, I have been locked out of my "account" with them, they refuse to do anything but send a generic email (see pic). I also contacted the Better Business Bureau.

Date of experience: February 4, 2020
Canada
1 review
0 helpful votes
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Scammers
May 13, 2020

I have ordered SEVERAL times from this company never having any problems other than long shipping (3 months usually until I received it) now I ordered January 14 but never got my order, at one point i tried emailing them and I was told their email didn't exist even though I was receiving sales advertisements from the same email, then their email worked again and I finally got a response saying they were behind in orders which they always say, and then I'd end up getting my order a month later but this time it's different, now they won't even answer my emails. It sucks too because I have literally never found a product I loved so much, I get at least 10 emails a 10 from them about sales and deals but they can't even send people their orders out. At one point the site even said it was closed temporarily. I'm so frustrated because I really love their products and now they have done this :( I just want my stuff or my money back at least!

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
Follow Dawn G.
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They should get negative 100. I can't believe all sales are finally! That's BS! There sizes run terribly too small. Then, you have to just through hoops to get an exchange. Such a rip off. I feel so dumb for not reading the reviews. I'm so pissed.

Date of experience: April 16, 2019
California
1 review
1 helpful vote
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I have purchased 3 times before and received my items the same week i placed the order. Most recent one in november. However, this time ive been waiting almost a month. Something must have happened on their shipping end but they are not properly taking care of the situation by continuing sales

Date of experience: May 9, 2019
North Dakota
1 review
1 helpful vote
Follow Sabrina S.
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I ordered 3 waist shapers in January but didn't receive anything. They don't answer your phone call and email, they are thief just talking money from people...

Date of experience: July 28, 2020
Hawaii
2 reviews
6 helpful votes
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It took so long for my order to get to me. When I contacted customer service they said they shipped it and its out of their hands and I should contact USPS. When the package finally did arrive it was so damaged and envelope was opened. My items were inside untouched remarkably. Tried on and I'm just not that pleased with the product. Yup, no returns. Spent a lot of $$. Their product is not worth the money they charge. But, I am mostly discouraged by their customer service. Terrible! Don't buy from this company. Just go to Macy's, Nordstrom or some good reputable store and get your shape wear there. Even Target sells better stuff.

Date of experience: June 25, 2017
GB
1 review
2 helpful votes
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Horrible!
June 22, 2018

Cheapest fabric ever, not firm on the body,
Leaves body even more loose and shapeless. More of a night wear than a body shaper. Poor customer service... I sent email so many times and sometimes didn't get a reply, plus delivery took over 2 months. I also paid almost £31 duty to DHL on delivery ( I live in UK). Very disappointed, can never recommend to anyone. Please don't be deceived by their SALE strategy.

Date of experience: June 22, 2018
Minnesota
1 review
3 helpful votes
Follow Rosemary O.
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I cannot recommend doing business with this company. I purchased one shaper and was offered the second one free. My purchase was just shy of $90 and they took the money immediately. This was over five weeks ago. I have sent emails and used their online chat but keep getting told that they will ship it the following week. I finally gave up and asked for my order to be cancelled and funds returned. They have blatantly refused stating that there are not refunds on sales. Well, I told them, the sale is not complete as I still don't have a product. They just keep sending me the same script. I now have to work with my bank to reverse the transaction. This has been a terrible experience.

Date of experience: March 28, 2018

Overview

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 37th among Corsets sites.

service
15
value
13
shipping
12
returns
11
quality
10