waistshaperz

I would rate this company negative stars if I could. I actually purchased from them twice. First time I was happy with everything. I love shapewear so decided to purchase from them again because they sent me an email about a bogo. I made the second purchase specifically for shapewear to wear on my wedding. I chose to pay extra for priority shipping and they didnt get the product to me on time. In addition whenever I communicated with customer service they kept lying to by saying you will have a tracking number by this Friday. I told the company cancel the order dont ship me anything and they told me they dont do refunds or cancellations EVEN THOUGH THE ORDER HADNT BEEN PACKAGED OR SHIPPED! Also the product was on BACKORDER! But they cant cancel the order? At this point Im reporting this company to my credit card provider and the BBB. Just as an fyi you can get the same products off Amazon.

Let me first say I hate even giving this one star. It's too generous but I had no option. I had order a couple of shaperz to see which one I liked for underneath a dress for a wedding I was in. When the order came one was in the snap bag and one was inside another plastic bag that was in the snap bag. I went to try on the black shaper, the one in only the snap bag, first when I noticed white stuff on it. I lifted it to my face to see what it was and I threw up in my mouth because it literally smelled like someone's butthole. I immediately got in the shower and scrubbed myself clean because I felt so disgusting touching it. When I contacted customer service they told me they don't give refunds but they would exchange it. First of all I'm not going to spend the money to ship it back when I already spend $17 having it sent priority mail. Second of all I don't want ANY of their products when they sent me something dirty! I fought with them on 3 different days to try to get my money back. I spent $195 on garbage. They say it's company policy not to give refunds so I am wonder if it's company policy to send out used dirty undergarments too? Apparently. I am absolutely disgusted. I am an athlete and don't usually wear things like this but I was having a hormone issue and wanted to contain my bloating in the dress, so I have no need for one now, even if they are willing to exchange it. I contacted my bank and they are going to try to get my money back but I won't be sending it back until I get my money back. Even then I will still be out money with what I have to pay to ship it back. If I ever owned a company and something like that was sent to one of my customers I would do a lot more than just refund money and they won't even refund it at all! It is complete bull$#*! and I hope they get their karma for their greed.

MY FIRST REVIEW STANDS... NEVER ORDER ANYTHING FROM THIS COMPANY!
-When I did receive my items, one of them was packaged as if it had already been returned to them (no label and wrong bag/packaging as it was thrown in a Ziploc bag), and then sent to me. This particular item was coming apart at the seams, literally!
-The other item fit, but kept rolling, so I could not wear that either.
-As for the material of both items, it is THIN! I would never consider this, actual, spandex material.
- I am still missing part of my order, and was told I could request something else in this items place. I placed my order almost a year ago. Why would I want to order something else, just to get more excuses for its not arriving, at all? Duh!

So, my original review stands. This company is operated by CON-ARTIST AND THIEVES! Quick review as to MY reasons why: 1- THE ITEMS ARE POOR QUALITY; 2- PRODUCTS ARE LITERALLY COMING APART AT THE SEAMS; 3.- USED ITEMS ARE RE-SENT TO CUSTOMERS AS "NEW" ITEMS; 4- NOTHING EVER ARRIVES ON TIME OR A TIMELY MANNER; 5- ALL YOU GET FROM THE COMPANY IS "EXCUSES"; 6- SOMETIMES YOU NEVER GET YOUR FULL ORDER; 7- REFUNDS ARE NOT AN OPTION (AND I CAN SEE WHY)!

I ordered items from this website, i received the items but 2 items are too small while i am a small size, and the other two items are worst,, bad quality. So I returned all items and since they dont have refunds, I exchanged for larger items dor the teo and the other items as replacements,, it has been 4 months i did not receivw the items, i called and they told me there is a shipment coming on last week of april and i will be notified of the shipment, so i waited but then i did not receive any items so i chatted with them on midpart of may and i was told they did not receive my irems yet and theres a delay, another shopment will be on last wk of may, so i waited again but no items yet so i tried to chat again amd i was told they did not receive my items yet,,, so i said ai ce they dis not fulfill their obligation it is my right to receive the money i paid to them, they said that new shipment is coming, until now no news yet, i will be contacting my credit cars company to file a dispute against them. I disnt know this is a scam. All of us should file lawsuit against this company.

Ordered from them late at night, chose size larger than what they suggested. However I read in the bottom of the sizing page that it is all one size based off of smaller measurements so I call to cancel, no answer. So I message them on Facebook asking about cancelling, they block me with no response. I messaged them on chat through their website which says someone will answer within an hour, no one did. I called the next morning when they opened, no answer four times. Filed a complaint with PayPal, they send an email saying they want to cancel the order before it ships. Two hours later company sends tracking number but package didn't send out tile the next day. I got ahold of them finally at about one that afternoon and the lady was rude, just kept saying we don't do returns. It wasn't a return it was a cancellation for something that hasn't even left yet. She said they don't do returns but I could do an exchange. I ordered a shaper in a 4x which was the largest shaper they have. That was based off of their own websites estimator based off of my weight and height. She asked for my measurments and weight, then told me yeah your not going to fit into it, but we don't do refunds. She then said I could exchange it and get diet pills since nothing will fit me. I paid 87 bucks for this stupid thing and it will not fit me. They could have cancelled the order but did not want to. This company needs to go out of business. Do yourself a favor and avoid them like the plague. They overcharged deeply on shipping, the item comes in a plastic bag that Halloween costumes come in, and turns out it is so unbelievably small it will not even fit my sister who is a size large! Never ever ever ever again.