website thubmnail of waistshaperz
How would you rate waistshaperz?
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Pennsylvania
1 review
1 helpful vote
Follow Jacqueline B.
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They are total BS
December 3, 2019

I ordered in August its December, and I haven't received anything except emails that keep saying "its on the way, its on the way, we don't do refunds, its on the way". They are scam artist and they will steal your money! Do Not Order From Them!

Date of experience: December 2, 2019
Kentucky
1 review
1 helpful vote
Follow Tawana M.
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I order from them before and I receive my product but I wanted more this so I ordered more but only to see that I will never get my money or purchase. It's sad because I'm a hard working mom that needs her money

Date of experience: March 5, 2020
Georgia
1 review
2 helpful votes
Follow Michelle S.
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I needed this for an event, just a basic shaper to go under my dress to smooth some of the lumps. I paid for priority shipping and handling because I needed it in three weeks and the site said 4-7 processing days for priority handled items. Approximately May 19th, I sent an email regarding the shipping of my order (ordered April 13, event May 3) and only after my email, did it ship. I tried to cancel the order thru email, thru the chat, no luck and only after I sent the email requesting a cancellation did the items ship. I got my package and refused it at the post office and shipped it right back. I will be taking up the charges with my bank because I don't foresee a refund from the company. Beware a zero refund company. And take your money someplace else.

Date of experience: June 6, 2018
Connecticut
1 review
0 helpful votes
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Not good quality
January 27, 2019

I bought one around a year ago. I only wore it at most 30 times here and there. The other day I was wearing it and noticed that I was getting stabbed by something. I looked to see what it was and one of the metals was poking out and stabbing me. There shouldnt be a reason why this metal is poking me.

Date of experience: January 27, 2019
Canada
1 review
1 helpful vote
Follow Amy V.
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I ordered a waist trainer about 7 years ago from them, loved it, worked good, so I decided to give it a try again 7 years later (Oct 18th to be exact). To this day (Nov 23rd) I have reached out to customer service at least 3x now as there has been no update whatsoever with my order… even tho the website says it's ships within 7-10 business days. This is the absolute worst service I've ever experienced & demanded a refund… still no word from them. These people are FRAUD and need to be SHUT DOWN IMMEDIATELY! It's a waste of money & time, they deserve to be charged & arrested for FRAUD.

Date of experience: November 23, 2022
Georgia
1 review
2 helpful votes
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I placed my order on May 2nd it is now July 10th and my order hasn't been shipped. Companies 'CHAT' keeps telling me that the product is not in stock at the moment but once they receive the shipment they will ship all order out. I asked if they had the product in different color so I can exchange since refunds are not available and the answer was "NO". When I asked why were they running another promotional sale with no inventory, I was disconnected from the chat. They have no inventory! Do Not Order!

Date of experience: July 10, 2019
Michigan
1 review
2 helpful votes
Follow dee k.
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Do not shop at this site. If your items wont fit... they get attitudes and wont help you. They send half orders and then the 2nd part of the order wont arrive unless you tell them that you are filing a complaint with the BBB. The customer service reps have smart azz attitudes.

Date of experience: April 22, 2018
Canada
1 review
2 helpful votes
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I wish I would have read the reviews on this company before buying. What a total disappointment. Their size chart must have been designed for someone suffering of anorexia nervosa. There is no way that size chart is correct. The order came to me quickly and was excited to try it on; however, I noticed right off that there was small hole. I contacted the "On Line Chat" person which was extremely rude and unprofessional to say the least. I took picture of the garment and sent the photo's to their support group. I received an e-mail saying that they were going to send me a replacement garment. Two weeks have past and I still have yet to see or hear back from this company. I e-mail this company on Friday to see where this replacement was or when I would see it. Never heard back. DO NOT BUY FROM THIS GROUP, TOTAL SCAM.

Date of experience: September 18, 2017
Arizona
1 review
5 helpful votes
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Too little too late
August 22, 2017

Wish I read this website first before I ordered...
Placed the order, excited to get my confirmation with tracking. But still nothing.
I reach out and they tell me it's 7-10 days to process order and 2-3 days to ship.
On business day 14 now. Still no product, still no tracking.
I reach back out, and now it's 7-10 days to fill and 7-10 days to ship.
I have to be the one to reach out multiple times to try and get a response, and when I do get a response it's the same. "It takes 7-10 days to process an order, you will get an email with tracking once it ships".
So... Business Day 14? Do you not see that? Get me a tracking number! This should already have shipped...

I could have ordered anywhere else and had my item by now.
This website is as fake and full of *#%~ as Kim Kardasians butt

Date of experience: August 22, 2017
Canada
1 review
2 helpful votes
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DO NOT BUY
February 9, 2020

Worst experience. They literally stole my money. Everytime I tried to contact. I was told that shipments were delayed. Until they stopped answering altogether. I contacted BBB they didn't hear back so they had to close my case. I tried to contact the company again today and they blocked my email. This is ridiculous. I just want my money back. I would give ZERO stars if I could.

Date of experience: February 9, 2020
Canada
1 review
5 helpful votes
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Dissapointing.
December 9, 2017

I ordered my product on the 24th of November and have been expecting a tracking code for 3 weeks now. I contacted Waistshaperz & they advised me that it will be 7-10 business days to process and an additional 7-10 business days to ship out. This means I will not receive my order until Christmas. It shouldn't take a month to receive my order from the states. They need to advertise these things because had I known I wouldn't have wasted my money. Stay away from this site.

Date of experience: December 9, 2017
Massachusetts
2 reviews
3 helpful votes
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Rip off scam artist
June 19, 2018

Received my large waist shaper I paid 62$ for its Chinese junk it wouldnt fit a child and their response is its past 30 days and our stuff is small Facebook shouldnt allow people to be ripped off like this this is absolutely a joke dont order from them!

Date of experience: June 19, 2018
Kansas
1 review
1 helpful vote
Follow Amy J.
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I bought the 2x and it barely even go over my hips. I bought the 3x and it fits exactly the same. No difference in size at all. Now I have two that don't fit at all. Wasted money. The sizing chart they claim on their site doesn't even work for a realistic body size with height and weight. I am 5"11 and 225. I was hoping to wear it while working out and I can't even get it on. I have thin legs but a belly I am trying to get rid of and I can't zip the stupid thing. Every single model I see and positive review I see is of women already thin. Is this product only for people with flat stomachs? That would have been nice to know.

Date of experience: July 19, 2017
Michigan
1 review
3 helpful votes
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Horrible product!
July 8, 2018

Do NOT waste your money! These actually make your body look worse then before you put the shaper on! And they are so expensive! I could fit my size LARGE on my two year old daughter. I couldnt even get mine on and Im 127 lbs. I emailed the company and they basically told me Im $#*! out of luck. They were rude and extremely unhelpful! DO NOT BUY FROM THIS COMPANY!

Date of experience: July 8, 2018
Canada
1 review
0 helpful votes
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WASTE OF MONEY
April 1, 2019

I put a order in on feburary 7th this is now April and still no waste trainer. I have emailed them multiple times as well as a live chat and got the same answer all 3 times. I asked to cancel my order and get my money back got told I it is in their policy to not refund the money or cancel the order. I've called and got no where. Dont waste your money.

Date of experience: April 1, 2019
Connecticut
1 review
2 helpful votes
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I made a purchase of 4 items and they were complete garbage. One dress arrived damaged with cement glue dried right in the front of the dress, the other dress was so cheap and not like the one i ordered from their online store, it had loose string ends stinking out of almost all areas of the dress. One of my capris fitness pants never showed up and the one that did was so cheap that it was practically see through. I contacted customer service for a full refund and was turned down. I was given two cheap imitations, one damaged item and was shorted another item all in the same order. I was also given the wrong email for a supervisor called vivian and the email didn't work. I contacted them and wrote a letter and have not heard back. BUYER BEWARE!

Date of experience: May 25, 2017
Nebraska
1 review
1 helpful vote
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DO NOT PURCHASE
July 1, 2019

I have placed an order on 6/3/19 and I have been waiting over 3 weeks which already includes the 7-10 business for my order and I have not received it. I was told they have no idea when it will ship and would not give me any more information. When I asked for a refund they sent me to the policy of no refund. They will not ship you the product or give you money back. I COMPLETE SCAM!

Date of experience: July 1, 2019
Florida
1 review
3 helpful votes
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BEWARE
October 11, 2018

These people are scam artists! I placed an order September 14th. 2018 and we are here a month later and I still haven't received anything. My order number is *******. I reached out to the company to tell them that I didn't receive it and they told me that apparently the item is out of stock (which I wasn't made aware of at the time of purchase) and that they will inform me after THEY receive it and it's already shipped to me... well that was 2 weeks ago and I still have not heard anything. I asked them this morning if I can just have a refund because my item hasn't even shipped and they told me no. Sooooo yeah... NEVER AGAIN!

Date of experience: October 11, 2018
Arizona
1 review
2 helpful votes
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I really like it!
November 13, 2017

I bought the camila tummy body shaper in black. I received it in the mail about 4 days later. I have bought other types of body shaper type garments before so I know you have to really wrestle to get into them. I can honestly say that after two wearings, I really like it. It is firm control enough that I know its doing its job but not uncomfortable that I cant wear it all day at work. I like that it doubles as a waist trainer because I have been working on my waist lately. I will definitely get another one from this site. I

Date of experience: November 11, 2017
California
1 review
1 helpful vote
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Purchased an item on black Friday. Sent an email 5 -7 business days. 3 weeks went by I emailed with no Response. Sent a fb message and was told sorry for delay, 10 business days. Which would now be after Christmas. Waited, still nothing. Emakled again, about 4 dofferent times with ni Response. Finally a lady named Vivian asked me on January 14th if ID like another product. I chose and emailed her back. 2 days passed, I sent her another email making sure she got my message. No response. 5 days later I emailed the support email again telling them i got no response From Vivian. We are now on January 23, and still no Response from the support email address or Vivian. So I filed a claim through BBB and contacted my bank claim for fraud. They are shady, liars and only want to abide by policy when you ask for your money back. NEVER Never order from them! Check BBB and Google waistshaperz complaints and you'll find out fast enough.

Date of experience: January 23, 2018

Overview

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 37th among Corsets sites.

service
15
value
13
shipping
12
returns
11
quality
10