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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Getting the seats I wanted for Opening Day was relatively easy (and expensive) and worth the costs.
It was thje first time I had e-Tickets added to my wallet on the iPhone. Tricky at first.
It was good and so much easier, no trouble finding anything
I'm having trouble transferring my tickets so I can see them.
Everything was good and easy. Thank you for easily giving me the instructions.
I am concerned. I purchased tickets, but I won't receive them until the day before the event. That makes me extremely uncomfortable. The event is 7 months away. The money has been taken from my account, I have no assurance I am getting my tickets. I feel extremely uneasy about this entire experience. The transaction is unclear. Did I get ripped off? Am I actually going to the event? Why do I have to wait so long for the ticket transfer? My money was taken. I should get proof of purchase or someone to call. I am concerned.
I was told I'd receive a 10% discount upon sale and it never materialized.
Highly deceptive!
I feel scammed because it made me book wrong zone with wrong title. I hope this website gets closed for scamming soon
Awesome experience. Great and easy. Would use them again
Great website. But really how different is this website from any other ticket website? Not much. It all comes down to fees and the fees are too HIGH! Ticket price was $140, fee was $45, that's 32%. That is ridiculous. A rip-off of epic proportions. YOU DON'T DESERVE TO PROFIT AT THAT LEVEL!
Got my parking pass-way better than what the venue offered. Game is this week and I expect no problems
Easy to navigate on the site and good features to help
It was awesome! Got great seats as well. Watched our favorite tennis players on the pickleball court
Confused on exactly how to get the tickets downloaded.
There's no mention of added fees until you get to the pay part. While you are shown what the fees are, there is no prompt to copy that page before you are taken to enter payment information. My receipt shows no breakdown of the fees I paid…and no where on the site to obtain it. I am NOT happy about that. You need to include the breakdown of the bill TO PRINT or STATE CLEARLY to copy the page before proceeding to the pay. I will not purchase from this site again.
Super quick, less confusing, & less expensive Definitely would recommend.
Bought tickets 1 hour before event started doors were already open had tockets in my possesion within 10 minutes great experience.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them