Overview
TicketsOnSale has a rating of 3.7 stars from 29,550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 1st among Tickets sites.
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Won't purchase from this site again, as a Canadian, way too expensive. I saw no where that the cost would be in American funds, and i am very disappointed that I only found out when looking at my authorization bank text, which was too late to cancel.
Bought tickets for Brandon Lake in LR. I was doing this with my daughter and we didn't want to lose our tickets but do not recall seeing any reference to the exorbitant service charge until the purchase was complete. Seemed less than transparent.
Search, transaction and confirmation of payment was quick and easy. But it would have been beneficial in my case to know before hand that all sales were final. And now because of a conflict in my schedule I will be stuck re-selling the ticket via another website.
Do not buy. Extremely stressful process. Yes, the tickets are real, but the stress is not worth how much money you might save. Even then, I've heard of prices being even more than normal. They do not give your tickets electronically automatically like a normal ticket service company, if they did it normally then I would have 0 issue.
Was expecting purchase of tickets to be much more straight forward. It's hard to find tickets received when my inbox is cluttered with junk mail from the same provider. Still unsure how to find/access tickets that have been paid for in full. Not satisfied with delivery strategy.
It is so easy to order tickets. I received a email with tickets in the early morning before work. I would have liked the additional reminder text message though, such that has happened in subsequent purchases. At the end of the long day, this mid-week, local event got spaced out and we did not attend. My bad, my fault. I'm just saying that the additional text message would have been a life saver. Oh well, bummer.
No where any where on your site says anything about how much of a "service fee" you charge. It would be damn nice to know it was going to cost me 87 frigging dollars for a service fee before I checked out and got hit with the bill. If I had known I was going to purchase a whole extra ticket just to go through your site I would have gone anywhere else to get tickets. Not having an option to cancel the order is also bull$#*!. The way your site reads it basically tells you that you cannot cancel an order after it has been placed which is also bull$#*!.
The purchase process was easy and efficient. The additional fees on top of the ticket costs were excessive. Waiting time for my digital or physical tickets is excessive as well. We live in a digital world where receipt of a document (beyond an email) should happen faster. I have no idea when I will receive the tickets.
As a first time user this was a near seamless, effortless experience. The prompts were accurate, the ability to actually see what and where you would be seated was a major plus. It has been quite a while since using any form of ticket purchasing online and I must say it has improved.
Tickets arrived via email but first one had someone else's name, different dollar amount. Two days later another email came and was straightened out. They just better work when I get to the venue. Saved ALL the emails!
If you're Canadian, it's in USD, and a third party seller. Make sure you're on the correct site that you'd like to buy from. My mistake. Tickets not handed over right away. Eventually came, but wondered if they would.
I'm confused about why I don't get my tickets immediately (as with other services). I also was not given any seats to
Pick, just the row. Not sure I would order through this site again. Others are easier and more straightforward.
As a first time user be aware that some of the language used to describe the ticket buying process may make you feel less than confident that you will receive your e-tickets…. But in actuality the site is quite user friendly and efficient in delivering your tickets by email. The next time I use this site, I will be a lot less paranoid about it. Have faith all ticket broker sites are not a fraud. Tickets for Sale is great and quite legitimate.
My experience was great! I'm not the best when it comes to technology and booking, paying for anything online always makes me nerves but this was most def one of the easiest experiences I've had. Thank you
The check out experience was nice except for the fact that they won't tell you the $25 service fees until after you give them your information. Otherwise it was easy to get set up. We will see how it goes at the concert
Grabbing the tickets was easy to get, this our first time getting tickets for the crystal theater to see Celtic Thunder or any concert. I'm bringing my mom with me as we very recently lost one of family members so I thought taking her to see Celtic Thunder would help us heal. I will definitely be going to Crystal Theater again in the future.
Just a great experience using your platform. Everything laid out well chronologically format perspective easy to read through and obviously matching the map to the seat in a live mode is a big big plus for this platform so nice work.
I did not receive my tickets via email due to issues beyond Ticket On Sale and my own control. W hen I notified them the agent was very helpful, friendly and ready to fix the issue right away. Within minutes she had my issue taken care of and I was on my way to the venue without a hitch. Thank you for taking action in fixing the issue right away.
This site was easy to use and gave adequate time to finish. I could not see exactly where my seats were just the area. Even still, the concert was nearly sold out. Hoping there is not a bad seat in the house. It's a venue I've never been to yet. All in all, I like the site.
My daughter has been feeling down and it was a great night out for her. Eliza was amazing.
It's sad that we can't do it more often to see shows at the hard rock. The tickets are just so expensive but it was a great experience and we got really good seats.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members