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TicketsOnSale

Overview

TicketsOnSale has a rating of 3.7 stars from 29,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention good experience, confirmation email and easy process. TicketsOnSale ranks 1st among Tickets sites.

service
4,734
value
548
shipping
423
returns
467
quality
4,580
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45,148 reviews
How would you rate TicketsOnSale?
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Oregon
1 review
0 helpful votes
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So easy to order tickets
May 1, 2025

It is so easy to order tickets. I received a email with tickets in the early morning before work. I would have liked the additional reminder text message though, such that has happened in subsequent purchases. At the end of the long day, this mid-week, local event got spaced out and we did not attend. My bad, my fault. I'm just saying that the additional text message would have been a life saver. Oh well, bummer.

Date of experience: April 21, 2025
Washington
1 review
0 helpful votes
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Silky Smooth
April 30, 2025

As a first time user this was a near seamless, effortless experience. The prompts were accurate, the ability to actually see what and where you would be seated was a major plus. It has been quite a while since using any form of ticket purchasing online and I must say it has improved.

Date of experience: April 23, 2025
Maine
2 reviews
0 helpful votes
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Tickets were exceptionally pricey this year
April 18, 2025

I can't understand why I spent 150 on 3 tickets to the circus at this rate it would have been cheaper to get them at the door. Ticket prices are outrageous these days and all for what a couple hours of entertainment. Pretty sad

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Ticket Confirmation Purchase
May 3, 2025

At this point, it's been confirmed that I purchased tickets and have received an order number. There should be specific information as to how and when your tickets will be delivered which there is not. You are provided with 3 ways in which tickets may be retrieved and will not know until the day of the actual event.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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Celtic thunder
April 29, 2025

Grabbing the tickets was easy to get, this our first time getting tickets for the crystal theater to see Celtic Thunder or any concert. I'm bringing my mom with me as we very recently lost one of family members so I thought taking her to see Celtic Thunder would help us heal. I will definitely be going to Crystal Theater again in the future.

Date of experience: April 19, 2025
Massachusetts
1 review
0 helpful votes
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The way online ticketing should work!
April 30, 2025

Just a great experience using your platform. Everything laid out well chronologically format perspective easy to read through and obviously matching the map to the seat in a live mode is a big big plus for this platform so nice work.

Date of experience: April 20, 2025
Texas
1 review
0 helpful votes
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Fixing an issue
April 30, 2025

I did not receive my tickets via email due to issues beyond Ticket On Sale and my own control. W hen I notified them the agent was very helpful, friendly and ready to fix the issue right away. Within minutes she had my issue taken care of and I was on my way to the venue without a hitch. Thank you for taking action in fixing the issue right away.

Date of experience: April 19, 2025
Canada
1 review
0 helpful votes
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Won't purchase from this site again, as a Canadian, way too expensive. I saw no where that the cost would be in American funds, and i am very disappointed that I only found out when looking at my authorization bank text, which was too late to cancel.

Date of experience: April 29, 2025
Arkansas
1 review
0 helpful votes
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Bought tickets for Brandon Lake in LR. I was doing this with my daughter and we didn't want to lose our tickets but do not recall seeing any reference to the exorbitant service charge until the purchase was complete. Seemed less than transparent.

Date of experience: April 25, 2025
Canada
1 review
0 helpful votes
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Search, transaction and confirmation of payment was quick and easy. But it would have been beneficial in my case to know before hand that all sales were final. And now because of a conflict in my schedule I will be stuck re-selling the ticket via another website.

Date of experience: April 24, 2025
Maryland
1 review
0 helpful votes
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At least I got the tickets.
May 3, 2025

Do not buy. Extremely stressful process. Yes, the tickets are real, but the stress is not worth how much money you might save. Even then, I've heard of prices being even more than normal. They do not give your tickets electronically automatically like a normal ticket service company, if they did it normally then I would have 0 issue.

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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Confusing delivery of purchased tickets
May 3, 2025

Was expecting purchase of tickets to be much more straight forward. It's hard to find tickets received when my inbox is cluttered with junk mail from the same provider. Still unsure how to find/access tickets that have been paid for in full. Not satisfied with delivery strategy.

Date of experience: April 23, 2025
Canada
1 review
0 helpful votes
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$100 unexpected extra to my bill
April 28, 2025

I would like to have an itemized receipt to see what cost me $100 more than I thought my tickets were coasting. Did I pay for the ticket insurance I chose not to take? Or is it some other hidden fee? Besides that it's been fine so far as long as the tickets show up smoothly on schedule one day before the show.

Date of experience: April 22, 2025
Virginia
1 review
0 helpful votes
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Purchasing Experience
May 4, 2025

The purchase process was easy and efficient. The additional fees on top of the ticket costs were excessive. Waiting time for my digital or physical tickets is excessive as well. We live in a digital world where receipt of a document (beyond an email) should happen faster. I have no idea when I will receive the tickets.

Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
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Crappy transparency on pricing
May 3, 2025

No where any where on your site says anything about how much of a "service fee" you charge. It would be damn nice to know it was going to cost me 87 frigging dollars for a service fee before I checked out and got hit with the bill. If I had known I was going to purchase a whole extra ticket just to go through your site I would have gone anywhere else to get tickets. Not having an option to cancel the order is also bull$#*!. The way your site reads it basically tells you that you cannot cancel an order after it has been placed which is also bull$#*!.

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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Review
April 27, 2025

Tickets arrived via email but first one had someone else's name, different dollar amount. Two days later another email came and was straightened out. They just better work when I get to the venue. Saved ALL the emails!

Date of experience: April 16, 2025
Canada
1 review
0 helpful votes
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Confusing
May 3, 2025

I purchased tickets … the website interface indicated that my session timed out after I set up my credit card info. I received a confirmation email so fingers crossed there's no mix-up come time for the event.

Date of experience: April 23, 2025
Texas
1 review
0 helpful votes
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Doesn't anyone do will call?
April 23, 2025

I plus rather pick up physical tickets rather that doing the electronic hoopla 2 weeks after the purchase. I feel like there is just a lot of crossing your fingers and hoping for the best. Time will tell

Date of experience: April 19, 2025
Canada
1 review
0 helpful votes
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Buyer beware
April 23, 2025

If you're Canadian, it's in USD, and a third party seller. Make sure you're on the correct site that you'd like to buy from. My mistake. Tickets not handed over right away. Eventually came, but wondered if they would.

Date of experience: April 13, 2025
Delaware
1 review
0 helpful votes
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On line orders
April 23, 2025

I'm confused about why I don't get my tickets immediately (as with other services). I also was not given any seats to
Pick, just the row. Not sure I would order through this site again. Others are easier and more straightforward.

Date of experience: April 12, 2025