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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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This site charges ticket prices nearly double those available on the Strathmore site and adds an unconscionable "service fee." Do yourself a favor and avoid these crooks.
The experience was fine. However, the no refund policy is not cool. My daughter got the wrong ticket from this site instead of her school site and she can't get a refund
You charge a lot hidden fees at the moment to pay with my credit card
That ticket said $23 bucks on it and you sold it to be 2x. Now I know. Buy direct.
Was easy to get the tickets purchased - some odd info not sure yet until we see the show
Was easy to navigate, but needed more definition regarding where the seats were located. I need an end seat I have COPD and did not see any seats for disabled. If I have to sit in the middle I will bother some of the other guest. Not intentionally,
Tickets were kinda pricy, then I got hot with fees that were almost as much as the tickets themselves. These "convenience" fees are not convenient for anyone
Terrible service. No one can help me with this issue!
Excellent set up for ordering tickets!
Paid top $ for meet and greet experience recieved email with tickets but no info about meet and greet time. Awful experience of course no one made good on it
Site popped up when searching for a pre-sale and of course ended up buying tickets in urgent state before they sold out...and paid triple face value because I suck and was in a hurry. Not really the sites fault more googles for having sponsored ads that take the place of the venue selling the tickets.
The ordering process was easy and convenient. Thank you!
I ordered tickets for a concert and I have already paid for them yet I still haven't gotten them transferred to me.
I tried at least 6 time to purchase tickets and it kept giving me an error and told me to select my payment method. I tried to do both options multiple times to either just enter my credit card info and also tried using PayPal. I finally gave up and tried again the following day and it went through first try.
Horrible experience, I bought tickets thinking it's on the first row, after I made a payment they sent me tickets for all the way in the back. False advertising!
I followed the prompts & there were no tix! I need to know what's going on!
Excellent service and easy to use. We were dubious about buying resale tickets as we had never done it before, but the process was easy to use and efficient
I did not immediately receive tickets like I would from other apps and sites for purchasing tickets
Website is a scam hidden in plain sight lol. First you buy a ticket. 3 days later you get an email that says you have to login to receive your tickets. Only problem is where do I log in? Lol I have inspected the entire website twice over no login. Ill never use again.
Still haven't received my tickets that I purchased
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members