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TicketsOnSaleReviews 36,860

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Scam
May 25, 2023

Charged me 286 for two $60 tickets. I cancelled within seconds of seeing the amount and they said no. Concert is sold out and not until June. Ohio is a 3 day right to cancel state.

Date of experience: April 25, 2023
Virginia
1 review
0 helpful votes
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Seating Surprise
May 25, 2023

When I purchased the tickets, they were pictured as being next to each other. Upon attempting to sit my wife and I discovered that they were actually seats B6 and B7 for two different box areas. We were unable to work out a solution with those sitting on the areas so ultimately had no seats. Music sounded great but overall completely frustrated and departed early. Add spending an hour finding available parking and then having to wander after the show to find a way back in to that same garage which had most entrances locked, I'll stay home next time.

Date of experience: April 25, 2023
New Mexico
3 reviews
0 helpful votes
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Unable to have cancel order from 4 to 2
Had to go back to the start

Date of experience: April 25, 2023
Utah
1 review
0 helpful votes
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Disgusted with this purchase!
May 25, 2023

I was unable to use two of the six tickets I ordered because I need ADA seating or limited mobility due to being disabled and they would not offer me any accomodations for that type of seating. I couldn't even sell the tickets because they couldn't be used due to not even receiving the tickets until two days before the event.

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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Scammed
May 25, 2023

I thought I was going to ticket master and it sent me to this third party site.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Depeche Mode tickets
April 25, 2023

Fast and so far smooth processing of ticket sale and insurance purchase!

Date of experience: April 25, 2023
Pennsylvania
1 review
0 helpful votes
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Sad
April 25, 2023

We ordered 3 adult tickets and one child. We were credited with only 3 adult.

Date of experience: April 25, 2023
Minnesota
1 review
0 helpful votes
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40% fees
May 25, 2023

Paying $100 per ticket to take my 3 year old to Paw Patrol live is ridiculous in and of itself, but I knew that going into it. Paying $40 per ticket on top of that for no reason other than greed fees is disgusting.

Date of experience: April 25, 2023
Arizona
2 reviews
0 helpful votes
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Very good is
April 25, 2023

Very good really enjoyed working with them I look forward to getting the tickets select electronic option it's really really cool much better than male that's for sure

Date of experience: April 25, 2023
Washington
1 review
0 helpful votes
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O
April 25, 2023

Todo super muy bien rápido y confiable excelente experiencia

Date of experience: April 25, 2023
Florida
1 review
0 helpful votes
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All good.
April 25, 2023

Easy transaction. The extra 10% helped bc of the extra fees added

Date of experience: April 24, 2023
Oklahoma
1 review
0 helpful votes
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Didn't receive tickets
May 25, 2023

I did not receive the tickets I had bought for a concert. And have yet gotten any help with it!

Date of experience: April 24, 2023
Nebraska
1 review
0 helpful votes
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Overpriced bad seats.
May 25, 2023

Awful. Never again. Rip off crooks.I will never buy from you again.

Date of experience: April 24, 2023
California
1 review
0 helpful votes
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Not that happy
April 24, 2023

I ordered tickets while working remotely and i didn't have access to a printer to print the tickets and i didn't receive an email link to the electronic ticketa

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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Rep gave false information about parking pass lied or didn't know either way I spent $95 to park far!

Date of experience: April 24, 2023
California
1 review
0 helpful votes
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Easy online tickets.
April 24, 2023

New to this online ordering, an found it to be easy and efficient. I am expecting a smooth process to completion with tickets in hand a week prior as stated.

Date of experience: April 24, 2023
California
1 review
0 helpful votes
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Shop around
May 24, 2023

Shop around- I didn't realize until it was too late that this is a 3rd party seller. I over spent by over $100.
That's on me. But but maybe this review will help some before they click confirm!

Date of experience: April 24, 2023
Minnesota
1 review
0 helpful votes
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MN state fair tickets
April 24, 2023

The site was easy to find the tickets but the check out process too a little while. After i checked out it told me that my time had expired so i wasnt even sure i got the tickets in time.

Some where you need to be more clear on how much the fees are added to the ticket prices. The experience is not great when you find out after the fact all the hidden fees.

Date of experience: April 24, 2023
Oregon
1 review
0 helpful votes
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Tickets fast and reliable
April 24, 2023

It was good stuff and done. I would use it again if I needed to.

Date of experience: April 24, 2023
California
1 review
0 helpful votes
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Where are my Tickets?
May 24, 2023

I clicked the link and nothing. I registered with the center where the event is but my ticket isn't there and there is nothing to accept. I called the center and they cannot do anything on their end.

Date of experience: April 24, 2023