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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have learned that I could have bought a General Admission ticket to the game I just bought tickets from you for $10 less that what you charged me. Now I can't get a refund for the tickets...that is really unfair to the customer. I will not use this service again! Neither recommend it to others.
I was charged $50 in extra charges ( processing fees) on top of the ticket price!
Super easy to purchase and instant ticket e-delivery
It was easy, purchasing and easy to upload in my Apple wallet, and had no issues with the tickets being scanned! We had a great time it was so fun thank you for everything
Your site blinks too much, told me my shipping address was incorrect. - IT IS CORRECT. Told me my card expired. I RECEIVED TICKETS via email.
People, get your techs on this. Looking forward to the concert. Thank you.
They already charged my tickets but my tickets have not yet arrived, the price for tickets is much more expensive than other apps Or services
Why can't they refund or apply funds to a future game. No compassion to a legitimate order mistake.
I paid $43 for my ticket and my friends paid $23 for theirs.
Easy to use the taxes and fees was more that what I expected
I accidentally ordered tickets on the wrong site for the wrong event that were super expensive and now I can't get a refund and I'm fairly certain that I was scammed.I thought I was ordering from the venue until I got a bunch of pop ups and then it was to late and had already been charged.
Tickets came fast. I simply added to my wallet on my phone and I was all set.
The price of the actual tickets for the show was not terrible but then when you add 20 bucks per ticket for service fees, it really makes it out of reach for some people that's a lot of money to charge extra for some thing that's done digitally
I went to purchase a for King and country ticket and ended up buying a ticket for Eric church in another state. I live in VA NOT DE and I'm highly upset that during the process and selecting the "for King and Country" at Chartway arena in Norfolk Va for TODAY, I bought some Eric church ticket for next month. I need a full refund asap!
I purchased tickets from TicketsOnSale by mistake. After searching for a concert on Google, the TicketsOnSale site came up first, because it is a "sponsored" site. I foolishly paid over three times the price for the tickets that I would have paid at the venue website. Shortly after paying for my order, I realized my mistake, and tried to cancel. However, the website informed me that "all sales are final".
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them